ECS TLR: Unable to place request on instance with no holdings or items in the Secure tenant

Description

Overview: FOLIO user is not able to place a cross-tenant title level request in the Secure tenant on an instance with no holdings or items

Steps to Reproduce:

  1. Log into https://eureka-bugfest-ramsons-consortium.int.aws.folio.org/ and ensure the affiliation is set to Secure tenant

  2. Open Mediated requests

  3. From the Actions dropdown, choose New

  4. Check the "Create title level request" box

  5. Use title look-up to find Steph test 220, cenin00001499436 (this instance is a shared instance in the central tenant and does not have any holdings or items)

  6. Select Steph test 220

  7. Enter stephsb into the Requester barcode and hit Enter (User name StephSB)

Expected Results: I can select Hold from the Request type dropdown. A user should be able to place a title level mediated request on an instance with no holdings or items in the Secure tenant

Actual Results: "None available for this title and patron combination" error displays.

Additional Information:
URL:

Interested parties:

CSP Request Details

None

CSP Rejection Details

None

Potential Workaround

None

Attachments

1

Checklist

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Activity

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Anne Ekblad February 25, 2025 at 4:47 PM

LOC plans to add at least one Holding in each of the data tenants where an Item might be found.

Oleksandr Hrusha February 21, 2025 at 3:21 PM

Won't Do

Details

Assignee

Reporter

Priority

Sprint

Development Team

Vega

Release

Ramsons (R2 2024) Service Patch #1

RCA Group

TBD

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Created February 21, 2025 at 3:03 PM
Updated February 25, 2025 at 4:47 PM
Resolved February 25, 2025 at 4:47 PM
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