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[ECS; non-Congressional requesting] Patron Comments not displaying in Primary requests

Description

Problem: The Patron Comments for ECS requests do not display in Primary requests. They do display in Secondary requests in the Requests app.

Steps to reproduce:

  1. Create an ECS request in the Central tenant with Patron Comments.

  2. Look at the Request details of Primary request in the Central tenant and observe the Patron Comments field.

  3. Look at the Request details of Secondary request in the Data tenant and observe the Patron Comments field.

Expected result:

  1. Patron comments display in the Primary request details in the Central tenant.

  2. Patron comments display in the Secondary request details in the Data tenant.

Actual result:

  1. Patron comments do not display in the Primary request details in the Central tenant.

  2. Patron comments display in the Secondary request details in the Data tenant.

 

Environment: ECS with mod-tlr enabled (Eureka environment)

CSP Request Details

None

CSP Rejection Details

None

Potential Workaround

None

Attachments

4

Checklist

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Activity

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Thomas Trutt February 17, 2025 at 8:22 PM

I was not able to test on Snapshot ore Snapshot 2 – Was tested on BF and worked as expected. Moving to Done.

Oleksandr Hrusha February 17, 2025 at 5:59 PM

Tested on , works as expected

Oleksandr Hrusha February 12, 2025 at 11:24 AM

Tested on Eureka snapshot, works as expected

Roman Barannyk February 12, 2025 at 10:16 AM
Edited

Tested the fix on dev rancher:
Primary request:

Secondary request:

Done

Details

Assignee

Reporter

Labels

Priority

Story Points

Sprint

Development Team

Vega

Fix versions

Release

Ramsons (R2 2024) Service Patch #1

RCA Group

TBD

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Created February 5, 2025 at 2:10 PM
Updated February 17, 2025 at 8:23 PM
Resolved February 12, 2025 at 2:03 PM
TestRail: Cases
TestRail: Runs