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Socket timeout errors appear while upload file with valid identifiers in Bulk edit on Eureka environment

Description

The issue noticed for all record type identifiers - Instances, Holdings, Items and Users. The issue reproduced occasionally on small dataset. The issue reproduced constantly on larger dataset ~10K+ file with identifiers

For Instances (bulk edit administrative data):

  • go to “Inventory“ app > Search & filter for any Instances (~few thousandths) > Click “Actions“ > “Save Instances UUIDs“

  • go to “Bulk edit“ app

  • select “Inventory-instances“ record type > “Instances UUIDs“ record identifier

  • upload .csv file with valid Instance identifiers

Expected result: file is uploaded successfully

Actual result: file upload fails, in DevTools error is displayed

Test file:

Logs:

CSP Request Details

None

CSP Rejection Details

None

Potential Workaround

None

Attachments

8

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Story Points

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Development Team

Eureka

Fix versions

Release

Ramsons (R2 2024) Bug Fix

RCA Group

TBD

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Created January 10, 2025 at 11:44 AM
Updated January 28, 2025 at 1:52 PM
Resolved January 17, 2025 at 9:08 AM
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