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[RRT] 414 URI too long errors in inventory

RCA Group

Institution specific (Data)

Description

Library reported that they are tried to export the records with a lot of locations from the inventory and they have seen error in network console and they are getting 413 error code and if they selected some more locations they are getting the below error.

Bad request. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

We tried to reproduce the issue on bugfest orchid and we are able to reproduce the issue. I have put the url in the attached file so we can check by calling then in the browser. We wanted to know that if a JIRA a required for this or if there is any workaround to fix it. Please take a look at the attachments also and advice us.

 

Environment

None

Potential Workaround

None

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Activity

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Ann-Marie BreauxNovember 7, 2023 at 5:11 PM
Edited

When exporting an instance with lots of locations, the query becomes too long. Tipping point seems to be ca. 75 location/holdings. Discussed with library, and OK to leave the fix until Quesnelia. See . Closing this issue

Done

Details

Assignee

Reporter

Labels

Priority

Story Points

Sprint

Development Team

Folijet

Parent

Release

Poppy (R2 2023)

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Created October 13, 2023 at 2:38 PM
Updated January 4, 2024 at 2:22 PM
Resolved November 7, 2023 at 5:12 PM
TestRail: Cases
TestRail: Runs