[Lists] [Eureka bugfest] 502 in the network after running queries which are supposed to return big amount of records

Description

ENV:

PRE-CONDITION:

  • The admin user is logged in

  • The admin user is on the “Lists” landing page

STEPS..

  1. Click on “New” button on the landing page

  2. Add a listname, select a record type - “Holdings”

  3. Click on “Build query”

  4. On the QB, select the field “Holdings — UUID”

  5. Select the operator “is null/empty”

  6. Select value - “false”

  7. Click on “Test query”.

ACTUAL RESULT:

  • This query is supposed to return more than a milion records and probably due to that, the proper API request sometimes returns 500 or 502, this behavour is not stable, as you can see in my screenshot, the other requests are successfull, and several minutes they fail again

  • This query doesn’t return any value on Eureka non-ECS, I waited for ~ 1 h. On the Eureka ECS, we have the same errors, but after ~ 8-10 min, I am getting a result

EXPECTED RESULT:

  • No errors on the network

  • All requests are successfull, after few min the query returns the result

NOTE:

  • Everything looks good on OKAPI ECS and non-ECS environments

Environment

None

CSP Request Details

None

CSP Rejection Details

None

Potential Workaround

None

Estimation Notes and Assumptions

None

RCA Group Details

None

Attachments

5

Checklist

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Emma_Haroyan January 10, 2025 at 7:42 PM
Edited

This issue is no longer reproducible on Eureka ECS and non-ECS envs.

Kathleen Moore December 19, 2024 at 2:42 PM
Edited

updating the scope of this ticket to be limited to the 502 errors. it’s believed these are related to out of memory issues with mod-sidecar which is being investigated by another team

Corsair will look into 500 errors to ensure it’s not an issue with our modules in the scope of:

Emma_Haroyan December 18, 2024 at 10:31 AM

Is reproducible for non-Admin user on Central tenant

Kathleen Moore December 17, 2024 at 7:36 PM

are you able to reproduce this? I’m not able to in Eureka ECS bugfest this afternoon - here you can see my query provides the appropriate error message + there are no 500 errors in the dev tools

Natalia Zaitseva December 17, 2024 at 4:33 PM
Edited

Hey, Corsair team. Can we ask you to review this issue as it might be somehow related to the recent change we made for ?

cc:

Cannot Reproduce

Details

Assignee

Reporter

Development Team

Eureka

Release

Ramsons (R2 2024) Bug Fix

RCA Group

TBD

Story Points

Sprint

Priority

TestRail: Cases

Open TestRail: Cases

TestRail: Runs

Open TestRail: Runs
Created November 13, 2024 at 4:57 AM
Updated January 15, 2025 at 3:48 PM
Resolved January 14, 2025 at 1:25 PM
TestRail: Cases
TestRail: Runs