Occasional 502 errors in "Users" app
Description
Environment
None
CSP Request Details
None
CSP Rejection Details
None
Potential Workaround
None
Estimation Notes and Assumptions
None
RCA Group Details
None
Attachments
2
Checklist
hideActivity
Show:
Yauhen Viazau November 21, 2024 at 3:16 PM
Tested on https://folio-etesting-snapshot-diku.ci.folio.org, https://folio-etesting-snapshot-consortium.ci.folio.org/ - not reproducible anymore
No 502 errors when viewing users. See example:
Note: 403 errors in the video are due to
Cannot Reproduce
Details
Details
Assignee
Eldiiar DuishenalievReporter
Yauhen ViazauDevelopment Team
Kitfox
RCA Group
Not a bug anymore
Story Points
5
Sprint
None
Priority
P3TestRail: Cases
Open TestRail: Cases
TestRail: Runs
Open TestRail: Runs
Created October 17, 2024 at 8:41 AM
Updated December 5, 2024 at 1:04 PM
Resolved November 21, 2024 at 3:16 PM
TestRail: Cases
TestRail: Runs
Steps to reproduce:
Login to https://folio-etesting-snapshot-diku.ci.folio.org/ as an admin user
Go to “Users“ app
Open detailed view for any existing user
Expected result: No error pop-ups and failed requests when opening the application or user’s detailed view. User’s detailed view is populated with all relevant data.
Actual result: Error pop-ups appear. In DevTools, corresponding GET requests fail with 502 (Bad Gateway) status:
/service-points-users
/feefineactions
/accounts
/circulation/loans
/addresstypes
/service-points
/request-preference-storage/request-preference
/users/configurations/entry
/reading-room-patron-permission/<<UUID>>
/note-links/domain/users/type/user/id/<<UUID>>
No response body.
Additional details:
NOT reproducible on FSE Dry run 1
502 errors occasionally encountered for different endpoints (as far as I can tell - user-related ones) in auto-tests
See example: