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500 response when uploading file for Data export

Description

Overview:

Unable to trigger Data export by uploading a file containing valid UUIDs. Error message is displayed and in DevTools we get 500 status.

Preconditions:

  1. User has .csv file with valid Instance UUID(s)

Steps to reproduce:

  1. Login to evrk2 environment as an admin user

  2. Go to “Data export” app

  3. In the first pane, under jobs label, drag and drop file from precondition #1, or click “or choose file” button and upload it

 

Expected result: Export job should be triggered.

Actual result: Error message appears: “Server communication problem. Please try again”. In DevTools POST request to /data-export/file-definitions/{ex: d9349532-6f46-41af-ae35-393497645394}/upload fails with 500 status.

 

Additional info:

  • On the same App - Data export, under the logs label, after clicking any of the file name hyperlinks, we get the same error message - “Server communication problem. Please try again”. In DevTools we get 400 Bad Request response with the following response body - “Error getting presigned url for object: mod-data-export/download/”

  • Also reproducible on FSE Dry run 1

  • See example:

 

Environment

None

CSP Request Details

None

CSP Rejection Details

None

Potential Workaround

None

Estimation Notes and Assumptions

None

RCA Group Details

None

Attachments

3

Checklist

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Activity

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Yauhen Viazau September 10, 2024 at 8:07 AM

Tested on evrk2 ( ) - issue is no longer reproducible

Instances, marc authorities can be exported by their UUIDs (CSV files with UUIDs uploaded with no issues).

See example:

 

Craig McNally August 29, 2024 at 1:24 PM

Possibly related to configuration. We should check logs and configuration again.

Danylo Vazhynskyi July 30, 2024 at 10:11 AM

Still active on evrk2

Danylo Vazhynskyi July 18, 2024 at 2:49 PM
Edited

This issue is still reproducible on evrk2, T3035039, T3035052

Dimitri Gogiashvili July 5, 2024 at 10:56 AM

The issue is still active on evrk2 and FSE Dry run 1

Cannot Reproduce

Details

Assignee

Reporter

Labels

Development Team

Eureka

RCA Group

Not a bug anymore

Story Points

Sprint

Priority

TestRail: Cases

Open TestRail: Cases

TestRail: Runs

Open TestRail: Runs
Created June 13, 2024 at 8:54 AM
Updated October 2, 2024 at 1:20 PM
Resolved September 10, 2024 at 8:08 AM
TestRail: Cases
TestRail: Runs