User is not automatically blocked after exceeding "Maximum outstanding fee/fine balance"

Description

Preconditions:

  • Patron group created (e.g. Test Block) (Settings>Users>Patron groups)

  • User with created patron group created (e.g. Test Block)

  • Fee/fine: Owners - created e.g Test Block (Settings>Users>Owners )

  • Fee/fine: Manual charges - created for created owner (Settings>Users>Manual charges) with Default amount 100,00

  • Maximum outstanding fee/fine balance for all options with message (Settings>Users>Conditions)

  • Limit 99 for Maximum outstanding fee/fine balance for created patron group (Settings>Users>Limits)

Steps to Reproduce:

  1. Go to User app => find created user

  2. Click on "Fee/fines" accordion => click "Create fee/fines" button

  3. Select created "Fee/fines owner" from preconditions

  4. Select "Fee/fine type" from preconditions

  5. Check that "Fee/fine amount" is auto-filled with 100.00

  6. Click "Charge only" button

  7. Check "User details" and "Patron blocks" accordions

Expected Results:  "User details" should display "Patron has block(s) in place" on top, a red icon next to the "Patron blocks" sub-section and a row in the patron blocks table 
Actual Results: User is not automatically blocked

Additional information:

 

Environment

None

CSP Request Details

None

CSP Rejection Details

None

Potential Workaround

None

Estimation Notes and Assumptions

None

RCA Group Details

None

Attachments

3

Checklist

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Activity

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Yauhen ViazauJuly 18, 2024 at 5:28 PM

Re-tested on FSE Dry run 1 after Q CSP1 update - works as expected

Patron block is automatically added to a user when conditions from the ticket description are satisfied. See example:

Alina KotliarJuly 5, 2024 at 10:46 AM

Reproducible on Dry run 1
NOT reproducible on evrk2

Yauhen ViazauJune 26, 2024 at 1:20 PM

Still reproducible on evrk2

Yauhen ViazauJune 3, 2024 at 1:57 PM

Still reproducible on evrk2 after update to Q RC

Cannot Reproduce

Details

Assignee

Reporter

Development Team

Eureka

RCA Group

TBD

Priority

TestRail: Cases

Open TestRail: Cases

TestRail: Runs

Open TestRail: Runs

Created May 30, 2024 at 11:04 AM
Updated July 23, 2024 at 3:35 PM
Resolved July 18, 2024 at 5:28 PM
TestRail: Cases
TestRail: Runs