View internal contacts for a license

Value for user:
Ability for members of library staff to get in touch with another appropriate member of library staff with questions about a license

Examples:

• A license has a term which indicates that walk-in access for the licensed resource is only permissible from a dedicated computer workstation, but there is no information about where that workstation is located. A member of library staff viewing the license record wants to get in touch with the person in the library who administers the license to find out which terminal can be used

• A member of staff is negotiating a new license and wishes to insert a specific usage term which the supplier is questioning. The staff member finds an existing license on Folio that contains the same usage term and wants to get in contact with the person who negotiated the license to find out if there were any problems in negotiating the same term in other situations.

Roles and restrictions:

• All users should be able to view the internal contacts for a license and view their contact details

Workflow / UI expectations:
1. A user can view internal contacts from License (preview pane) > License information > Internal contacts
2. Clicking on an internal contact name should display contact details for the contact person

*The UI should be consistent with the UI used to add Internal contacts to an Agreement (UXPROD-1451)*

Business rules & constraints:

• When viewing an internal contact

  • it should be possible to link to the contact details for the contact person (e.g. email address, telephone extension)