RA - Requests 2018 04 13

5 min

Housekeeping

Tania

Today's Notetaker - Ricky

5 min

Questions

Tania

Any questions or thoughts from Wednesday's meeting?

Circ messages related to requests

Tania

Request-related Circ messages

• Checkout Fail notice if item is on Hold for another patron

• Multiple modals for different situation, or one or a few blanket modals?

• A block should not prevent the patron from picking up their hold from a different location

• Should a routing prompt appear in conjunction with a checkout block

• Specific messages for specific situations, or one common language block

• What message should come up at checkin only and checkout only, or should all information come up in both situations.

• Shortened due dates for items with multiple patrons in the que

• Discussion of preferred language. Should action be stated first, followed by reason?

• Think about best language for for modals.

5 min

Wrap-up

All

Next steps / homework

• Think about best language for for modals

• Think about whether any situations are missing from the spreadsheet

• Edit/add to spreadsheet