2018-03-28 Patron Notices Sub-group
- Darcy Branchini
- Thomas Trutt
Date
Attendees
Meeting Notes
Overview of the workflow for the next meetings:
- Our input will allow the creation of a story and mockups for the main development team.
What columns make the most sense for collecting the required data patraning to notices?
- Notice Type; Sub-Type
- Description
- Trigger
- Batch? (manual, on the fly, resend (print) )
- Send more then once (Examples)
- Priority
- Data (what data included/needed for the notice)
Examples of some of the notice types/needs:
- Some notices are based on item and patron type as policies and wording are different for each patron group.
- Large 'announcement' notices; IE graduating students.
Question: Are there a set of notices that are common among all libraries?
Answer: Courtesy notices (checkout), lending, hold/recall and on hold notices seem to be common for all institutions.
Thomas Trutt and Darcy Branchini will combine the two spreadsheets into a single document. Darcy Branchini will post it on Google Docs to share with the rest of the group.
Suggested workflow: Staff would create notices text (Print, email, SMS) and patrons would select how they would like to receive the notice. Does this make sense to most people?
- Depending on notice type, esp SMS , it would require notice text.
Would it make sense to send out X notice in one format type and a more formal print notice?
- There may have to a set of system defaults that patrons may not be able to override.