RA - Requests 2018 03 09

5 min

Housekeeping

Tania

Today's Note taker - David Bottorff

10 min

Questions

Tania

Any questions or thoughts from Wednesday's meeting?

• no questions from previous meeting

15 min

Cancellation

Kimie & Tania

Review & discuss mockup of cancellation

• back (instead of cancel) and confirm

• Other allows text entry

• reason will be included in notification to the user

• notify user optional is great, would be a hook that could be used by whatever notification process is developed (batch vs. real time, etc.)

10 min

Miscellaneous Questions

Tania

Discuss questions that have come up in my work with the developers

• miscellaneous questions working with Marc Johnson (developer)

  • request queue and how it effects fulfillment

    • checking out items - Jessica has unfulfilled request and checks out item, is that enough to fulfill request - David B says yes, Andrea also says yes

    • what about multiple requests?

      • if she is first it fulfills the request

      • if she is not first, modal alert that warns person is not first person in queue, allow supervisor override based on permissions

      • separate modal alert if item is available for pickup with need to override

    • jessica wants to check out an item and none of them are for her, also needs to be able to perform override, message should be 

    • would we want a user to have multiple requests on the same item? David B says no, but Andrea wants to allow multiple requests by staff with permissions for exceptional circumstances, most professors aren't putting in requests anyway

      • don't let them have multiple requests, and no request if checked out to them, but staff can always override if circumstances warrant (permissions based)

  • general philosophy should be staff with sufficient permissions can override almost any aspect of circulation/RA transaction blocks

• one and only one queue, FIFO in v1, eventually more complexity to assign position queue, but not different queues for different request types.

Delivery

Tania

Delivery how to ask for it

• auto-checkout?

• Rameka-request goes via ILL, checked out before delivery

• ability to support Amazon locker style parking lot

• ability to support UPS style tablet to indicate that item was delivered, where, who did it, datetime stamp

• Andrea unstaffed locations - automatically checked out, faculty routing (Law) 

• auto-checkout for v1, when it gets to the place where it's going to leave from

• modal window that says confirm (print or not print) or back out (permission level based)

• reiterated need for modal not to be cleared by enter key but does need to be cleared by some key so mouse is not needed

10 min

Wrap-up

All

Next steps / homework