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The FOLIO Project has three primary communication channels and several secondary communication channels.  Read about the philosophy of the FOLIO communication channels for more background.

The primary communication tools are:

Some general guidelines that apply to all tools:

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  • Posting agendas and minutes from meetings
  • Publishing position papers describing proposed functionality
  • Documentation for resources such as the Roadmap

  • Marketing logos and branding documents

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  • Bug reports may come from other tools (for instance, a Discuss post or a dialog on Slack).  Whenever possible, provide a link to the original source of the bug report.
  • Describe the issue concisely in the Summary (Standard Bug Write-Up Format) and Description fields. Use Comments for further detail.
  • Set the “Development Team” according to the wiki’s team vs module responsibility matrix so the Product Owner can triage and prioritize it.
  • Additionally, if this is a bug that is affecting folks in production, set the “Epic Link” to SUP-12 and the SS will prioritize it.
  • Follow up in other fora for any lengthy discussion. Then summarize into further issue tracker comments. Provide links in both directions.

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What to keep in mind when using GitHub

  • As explained in Guidelines for Contributing Code, use Feature Branches for any task beyond a minor text edit.

  • Use a descriptive name for the branch, with an Issue tracker number, if relevant.  For instance: "folio-293-which-forum".

  • In the Pull Request, describe your main changes. Also say whether it is now ready to merge, or that you are seeking feedback.

  • To seek feedback on your work, use additional comments on your Pull Request. If the specific attention of certain people is needed, then @mention their names.

  • For specific comments on the work of other people, add comments to their Pull Requests or in direct response to their Commits (see example).

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Most SIG online meetings and other FOLIO-related online meetings will be held using the Zoom meeting software (https://zoom.us/). See FOLIO Meetings with Zoom for the default password. The Open Library Foundation holds a license to Zoom and sets up meetings on behalf of the project. Information about times and joining SIG meetings is generally provided by the SIG on their wiki space. Requests for setting up special meetings should be sent to the OLE Project Manager at hlm7@cornell.edu.

Some teams meet in their Slack channel using Slack calls.

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A visual overview is available at https://www.openlibraryenvironment.org/archives/date/2016/09 - Go to the “Participation Channels in FOLIO - How to Engage” session.

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