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TimeItemWhoDescriptionGoals
5minHousekeeping Andrea Loigman
  • Reminders:
    • If you're going to attend (either physically or virtually) please add your name to the Wolfcon attendee list.
10minUsability

RA SIG is better informed about the outcome and recommendations of Cornell's Usability test of circ related functions  (2019_09_FOLIO_Circulation Report.pdf)

Slides

10minTruncated loans
Determine if patron expiration date should be an outer bound on any due date calculation


Meeting Outcomes

Functional Area

Product Owner

Planned Release (if known)

Decision Reached

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  • The most significant finding was the universal difficulty in placing a hold request. It was unclear where or how to initiate the request, or how to link the patron and item information to make a request. Button terminology will be changed to make it clear to click the button that will complete the request (not start over, as currently interpreted). Inventory will be changed to position a “request this item” button near the top of the item information block
  • Most patrons testers wanted to search for an item by call number; that functionality was not present in the test, but is added as part of the MVP
  • Some testers found pop-up messages confusing; too much information
  • Some didn’t understand the difference between the terms “sponsor” and “proxy,” but once understood, found it easy to select the appropriate profile
  • Good findings: working in fee/fine screens was easy and intuitive; check-in and checkout were easy; Darcy Branchini said that Cornell tester Tobi Hines found that transitioning to FOLIO terminology from Voyager terminology was surprisingly easy
  • Bottom line: there needs to be a stronger/more obvious path between searching for something and doing something with it. Button placement and labeling are crucially important.

Flash! After the meeting, Kimie reported that a JIRA issue has been created to address the problem of confusing drop-down menu selections at the top of the screen.

Jira Legacy
serverSystem JiraJIRA
serverId01505d01-b853-3c2e-90f1-ee9b165564fc
keySTCOM-553
The goal is to create a more intuitive selector for placing requests or initiating other actions.

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