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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
    </build-info>

<item>
            <title>[UXPROD-965] Item status: Missing items</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-965</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;Items whose location is unknown (e.g., non-loaned items that are not on the shelf) need to be marked in FOLIO, which may affect whether they can be requested or checked out.&lt;/p&gt;

&lt;p&gt;Feature includes:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Missing item status&lt;/li&gt;
	&lt;li&gt;Interaction to mark an item as Missing (Inventory)
	&lt;ul&gt;
		&lt;li&gt;Use Pane header menu&lt;/li&gt;
		&lt;li&gt;Reflect change in Inventory app (item status, item status date)&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
	&lt;li&gt;Behavior when a Missing item is encountered in Check In or Check Out apps
	&lt;ul&gt;
		&lt;li&gt;Confirm Check In&lt;/li&gt;
		&lt;li&gt;Prevent Check Out (alert)&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
	&lt;li&gt;Prevent creation of loans or requests on Missing items&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Note&lt;/b&gt;: FOLIO differentiates between Missing, Declared lost (
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-501&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-501&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Loan: Declared Lost&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-501
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
), and Aged to lost (
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-87&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-87&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Loan: Aged to Lost using SET COST&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-87
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
). &lt;em&gt;Missing&lt;/em&gt; items have gone missing from the shelf &amp;amp; are not on a patron&apos;s account, as opposed to Declared lost and Aged to lost items, which have become lost while loaned and are automatically billed to the patron.&lt;/p&gt;</description>
                <environment></environment>
        <key id="10676">UXPROD-965</key>
            <summary>Item status: Missing items</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="10147">UXPROD-1321</parent>
                                    <priority id="10002" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p3.svg">P3</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10003">Done</resolution>
                                                        <assignee accountid="712020:e530422d-154a-4c37-b957-18a88051448e">Emma Boettcher</assignee>
                                                                <reporter accountid="712020:e530422d-154a-4c37-b957-18a88051448e">Emma Boettcher</reporter>
                                    <labels>
                            <label>resourceaccess</label>
                    </labels>
                <created>Thu, 21 Jun 2018 21:37:10 +0000</created>
                <updated>Wed, 19 Oct 2022 16:45:14 +0000</updated>
                            <resolved>Mon, 1 Apr 2019 14:42:58 +0000</resolved>
                                                    <fixVersion>Q1 2019</fixVersion>
                                        <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                                <comments>
                                                            <comment id="11973" author="5af5ed55244bc90a106063c7" created="Fri, 28 Sep 2018 14:46:27 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ae530422d-154a-4c37-b957-18a88051448e&quot; class=&quot;user-hover&quot; rel=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; data-account-id=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; accountid=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; rel=&quot;noreferrer&quot;&gt;Emma Boettcher&lt;/a&gt; I checked the &lt;a href=&quot;https://docs.google.com/spreadsheets/d/1GbQQ5ABuYE_NpBIR3KrNj-KEwEkirUZ_K1th4PnHxA8/edit#gid=1934589045&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;gap analysis survey&lt;/a&gt; and for some reason this feature wasn&apos;t included.  Very odd.&lt;/p&gt;</comment>
                                                            <comment id="11978" author="712020:e530422d-154a-4c37-b957-18a88051448e" created="Fri, 28 Sep 2018 14:53:28 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt; That is odd. I see that creating a report for missing items was there and I thought I remembered a SME question about why this feature was in the Loans epic, but perhaps they were only referring to the report.&lt;/p&gt;

&lt;p&gt;Before Q4, I had realized it was redundant with the manually change status aspect, and that feature (
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-386&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-386&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Manually change status for item&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-386
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
) was ranked as go-live by all responders.  &lt;/p&gt;</comment>
                                                            <comment id="11991" author="712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2" created="Thu, 25 Oct 2018 08:07:11 +0000"  >&lt;p&gt;Is this Ticket referring to what happens when an Item has its status manually changed to missing (I assume that 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-386&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-386&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Manually change status for item&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-386
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
 is about that)?&lt;br/&gt;
It will not be an easy thing to handle all the requests for those missing items and to contact patrons about that. Will there be a workaround for this? Can we remove an item from Circulation? Perhaps by changing its material type?&lt;/p&gt;</comment>
                                                            <comment id="11998" author="712020:e530422d-154a-4c37-b957-18a88051448e" created="Thu, 25 Oct 2018 17:53:26 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3A0a02d059-b8b9-48b3-8a58-727ec44d05d2&quot; class=&quot;user-hover&quot; rel=&quot;712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2&quot; data-account-id=&quot;712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2&quot; accountid=&quot;712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2&quot; rel=&quot;noreferrer&quot;&gt;Theodor Tolstoy (One-Group.se)&lt;/a&gt; The topic of whether an item&apos;s status would prohibit a request actually came up briefly in the Resource Access SIG today, and the thought was to prevent requests on those items, by hard-coding that a missing item cannot be requested (in the same way that it&apos;s hard-coded that you can&apos;t check out an item that&apos;s checked out to someone else).&lt;/p&gt;

&lt;p&gt;Also might be relevant: Inventory feature to suppress records from displaying in a discovery layer &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-136&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://folio-org.atlassian.net/browse/UXPROD-136&lt;/a&gt;, but that doesn&apos;t address what happens to suppressed records in circulation.&lt;/p&gt;</comment>
                                                            <comment id="12009" author="712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2" created="Fri, 26 Oct 2018 09:47:54 +0000"  >&lt;p&gt;Thank you &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ae530422d-154a-4c37-b957-18a88051448e&quot; class=&quot;user-hover&quot; rel=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; data-account-id=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; accountid=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; rel=&quot;noreferrer&quot;&gt;Emma Boettcher&lt;/a&gt; for making it clearer!&lt;/p&gt;</comment>
                                                            <comment id="12020" author="712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2" created="Wed, 7 Nov 2018 13:04:35 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ae530422d-154a-4c37-b957-18a88051448e&quot; class=&quot;user-hover&quot; rel=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; data-account-id=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; accountid=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; rel=&quot;noreferrer&quot;&gt;Emma Boettcher&lt;/a&gt; For a short while, while waiting for the intended functionality to come alive, the hard coded option seems like a good interim solution. Is there a Jira ticket for that?&lt;/p&gt;</comment>
                                                            <comment id="12030" author="5af5ed55244bc90a106063c7" created="Thu, 29 Nov 2018 13:11:19 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ae530422d-154a-4c37-b957-18a88051448e&quot; class=&quot;user-hover&quot; rel=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; data-account-id=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; accountid=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; rel=&quot;noreferrer&quot;&gt;Emma Boettcher&lt;/a&gt; we seem to be missing the front end estimate for this.  I assume there is a bit of frontend work.  Can you reach out to a developer to estimate?  Thanks&lt;/p&gt;</comment>
                                                            <comment id="12042" author="5af5ed55244bc90a106063c7" created="Thu, 28 Mar 2019 11:34:23 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ae530422d-154a-4c37-b957-18a88051448e&quot; class=&quot;user-hover&quot; rel=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; data-account-id=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; accountid=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; rel=&quot;noreferrer&quot;&gt;Emma Boettcher&lt;/a&gt; looks like this feature needs to be split and closed.  Am I correct to assume that the spillover is not needed for Q2?&lt;/p&gt;</comment>
                                                            <comment id="12049" author="5d6eeadef989e00d8c7e897b" created="Fri, 29 Mar 2019 22:14:03 +0000"  >&lt;p&gt;Comment from the March Meeting : need the ability to mark things missing and make it not requestable &lt;/p&gt;</comment>
                                                            <comment id="12054" author="712020:e530422d-154a-4c37-b957-18a88051448e" created="Mon, 1 Apr 2019 14:39:27 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5d6eeadef989e00d8c7e897b&quot; class=&quot;user-hover&quot; rel=&quot;5d6eeadef989e00d8c7e897b&quot; data-account-id=&quot;5d6eeadef989e00d8c7e897b&quot; accountid=&quot;5d6eeadef989e00d8c7e897b&quot; rel=&quot;noreferrer&quot;&gt;Anya&lt;/a&gt; There&apos;s a couple related issues for that: 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UIREQ-209&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UIREQ-209&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Pre-Filter Request Types Based on Whitelist&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10309?size=medium&quot; /&gt;
            UIREQ-209
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
, which has established a whitelist of statuses for various request types, and 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-1320&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-1320&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Customize built-in item statuses: configure allowable request types per item status&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-1320
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
, which is a feature to make that whitelist tenant-configurable. &lt;/p&gt;</comment>
                                                            <comment id="12060" author="712020:e530422d-154a-4c37-b957-18a88051448e" created="Mon, 1 Apr 2019 14:42:50 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt; The story on it that wasn&apos;t done is more relevant to a general status feature (
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-283&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-283&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;View status history on item record (Q4 2019 work)&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-283
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
), not just Missing, so I moved it there before closing this one.&lt;/p&gt;</comment>
                    </comments>
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            <issuekey id="47324">UIIN-419</issuekey>
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            <issuekey id="29410">UX-218</issuekey>
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                                <customfieldvalue key="10203"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10068" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Chicago (MVP Sum 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10208"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10069" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Cornell (Full Sum 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10213"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                        <customfield id="customfield_10074" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: GBV (MVP Sum 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10238"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                <customfield id="customfield_10078" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Lehigh (MVP Summer 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10258"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                <customfield id="customfield_10085" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: MO State (MVP June 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10294"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                        <customfield id="customfield_10089" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: TAMU (MVP Jan 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10314"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10091" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: U of AL (MVP Oct 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10324"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                <customfield id="customfield_10020" key="com.pyxis.greenhopper.jira:gh-sprint">
                        <customfieldname>Sprint</customfieldname>
                        <customfieldvalues>
                            
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        <customfield id="customfield_10024" key="com.atlassian.jira.ext.charting:firstresponsedate">
                        <customfieldname>[CHART] Date of First Response</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>Fri, 28 Sep 2018 14:46:27 +0000</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10025" key="com.atlassian.jira.ext.charting:timeinstatus">
                        <customfieldname>[CHART] Time in Status</customfieldname>
                        <customfieldvalues>
                            
                        </customfieldvalues>
                    </customfield>
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