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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
    </build-info>

<item>
            <title>[UXPROD-946] Loans in-app report: Items that are claim returned</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-946</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;&lt;b&gt;Current situation or problem&lt;/b&gt;:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Export of claimed returned items contains minimal information. Including more information about call number, item status date (i.e., when something became claimed returned), and physical description would make searching for these items more thorough.&lt;/li&gt;
	&lt;li&gt;
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UIIN-1226&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UIIN-1226&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Confirm items before moving to different holdings and/or instances&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10309?size=medium&quot; /&gt;
            UIIN-1226
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
 created a bare-bones version of this report, available in honeysuckle release&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;In scope&lt;/b&gt;&lt;br/&gt;
Add the following information to the claimed returned CSV export:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;call number fields&lt;/li&gt;
	&lt;li&gt;item status date&lt;/li&gt;
	&lt;li&gt;physical description&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Out of scope&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;UXPROD-532: viewing the list of claimed returned items in FOLIO and being able to take action on those items from that screen, as opposed to a CSV export
	&lt;ul&gt;
		&lt;li&gt;moving the CSV export of claimed items to that screen so that the user can search &amp;amp; filter the claimed returned items they&apos;d like to search for, then export a list of only those items&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Use case(s)&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Patron claims they&apos;ve returned an item. The library isn&apos;t sure whether to believe them, so they search for the item in the stacks to see if it was shelved without having checked it in.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Proposed solution/stories&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Links to additional info&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Questions&lt;/b&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="13691">UXPROD-946</key>
            <summary>Loans in-app report: Items that are claim returned</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="10047">UXPROD-788</parent>
                                    <priority id="10002" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p3.svg">P3</priority>
                        <status id="3" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/inprogress.png" description="This issue is being actively worked on at the moment by the assignee.">In Progress</status>
                    <statusCategory id="4" key="indeterminate" colorName="yellow"/>
                                    <resolution id="-1">Unresolved</resolution>
                                                        <assignee accountid="557058:dea2f026-f9d7-42e0-af50-31b385c95e3e">Cheryl Malmborg</assignee>
                                                                <reporter accountid="712020:e530422d-154a-4c37-b957-18a88051448e">Emma Boettcher</reporter>
                                    <labels>
                            <label>appreport</label>
                            <label>cap-mvp</label>
                            <label>cf_candidate</label>
                            <label>loans</label>
                            <label>po-mvp</label>
                            <label>q4-2019-at-risk</label>
                            <label>q4-2019-spillover</label>
                            <label>resourceaccess</label>
                    </labels>
                <created>Wed, 13 Jun 2018 20:03:27 +0000</created>
                <updated>Mon, 7 Mar 2022 19:23:00 +0000</updated>
                                                                                <due></due>
                            <votes>0</votes>
                                    <watches>5</watches>
                                                                <comments>
                                                            <comment id="18166" author="5c48911b54e1e6466b11f38c" created="Wed, 27 Mar 2019 15:00:37 +0000"  >&lt;p&gt;This seems duplicative of &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-532&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://folio-org.atlassian.net/browse/UXPROD-532&lt;/a&gt; in terms of in-app / circ staff functionality. Duke could see the usefulness of this as a general report, but if 532 is proceeding, then this report does not need to be an in-app report for us.&lt;/p&gt;</comment>
                                                            <comment id="18167" author="5af5ed55244bc90a106063c7" created="Thu, 19 Sep 2019 16:40:50 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ae530422d-154a-4c37-b957-18a88051448e&quot; class=&quot;user-hover&quot; rel=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; data-account-id=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; accountid=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; rel=&quot;noreferrer&quot;&gt;Emma Boettcher&lt;/a&gt; are any of these stories dev-ready for Core Functional?&lt;/p&gt;</comment>
                                                            <comment id="18168" author="5af5ed55244bc90a106063c7" created="Thu, 19 Sep 2019 16:41:53 +0000"  >&lt;p&gt;Oh, I see this is blocked on 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-88&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-88&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Loan: Claim returned&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-88
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
&lt;/p&gt;</comment>
                                                            <comment id="18169" author="712020:e530422d-154a-4c37-b957-18a88051448e" created="Mon, 15 Jun 2020 17:23:18 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=63e2a2771b13d42998e4e706&quot; class=&quot;user-hover&quot; rel=&quot;63e2a2771b13d42998e4e706&quot; data-account-id=&quot;63e2a2771b13d42998e4e706&quot; accountid=&quot;63e2a2771b13d42998e4e706&quot; rel=&quot;noreferrer&quot;&gt;Marc Johnson&lt;/a&gt; Cate and I were discussing this and wondering if the backend estimate was a little high - and looking at the history, I see that I added that estimate and it was almost 2 years ago, before any other in-app reports were done (like the overdue loans report, which has a lot of the same data as this). Do you think this is an XL or should I knock it down to L or M?&lt;/p&gt;</comment>
                                                            <comment id="18170" author="63e2a2771b13d42998e4e706" created="Tue, 16 Jun 2020 11:55:19 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ae530422d-154a-4c37-b957-18a88051448e&quot; class=&quot;user-hover&quot; rel=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; data-account-id=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; accountid=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; rel=&quot;noreferrer&quot;&gt;Emma Boettcher&lt;/a&gt;&lt;/p&gt;

&lt;blockquote&gt;&lt;p&gt;Do you think this is an XL or should I knock it down to L or M?&lt;/p&gt;&lt;/blockquote&gt;

&lt;p&gt;We still don&apos;t really have a consistent way to do in-app reports. I don&apos;t mind lowering the estimate, however this might be offset by changes in policy around performance testing.&lt;/p&gt;</comment>
                                                            <comment id="18171" author="5f5241b9fcaf93003b5bee25" created="Mon, 8 Nov 2021 20:59:42 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Adea2f026-f9d7-42e0-af50-31b385c95e3e&quot; class=&quot;user-hover&quot; rel=&quot;557058:dea2f026-f9d7-42e0-af50-31b385c95e3e&quot; data-account-id=&quot;557058:dea2f026-f9d7-42e0-af50-31b385c95e3e&quot; accountid=&quot;557058:dea2f026-f9d7-42e0-af50-31b385c95e3e&quot; rel=&quot;noreferrer&quot;&gt;Cheryl Malmborg&lt;/a&gt; I have a use case to be able to see items by status, in addition to claims returned , such as missing, withdrawn, etc. These are the statuses that a user can assign manually to the items. The user wants a list of, e.g. missing items by location. Does that need to be a new feature?&lt;/p&gt;</comment>
                                                            <comment id="18172" author="557058:dea2f026-f9d7-42e0-af50-31b385c95e3e" created="Mon, 8 Nov 2021 21:22:53 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5f5241b9fcaf93003b5bee25&quot; class=&quot;user-hover&quot; rel=&quot;5f5241b9fcaf93003b5bee25&quot; data-account-id=&quot;5f5241b9fcaf93003b5bee25&quot; accountid=&quot;5f5241b9fcaf93003b5bee25&quot; rel=&quot;noreferrer&quot;&gt;patty.wanninger&lt;/a&gt; I don&apos;t think I understand the use case. Claims returned is an item status.  A claim can be resolved, but the claims returned status cannot be edited in Inventory.&lt;/p&gt;</comment>
                                                            <comment id="18173" author="5f5241b9fcaf93003b5bee25" created="Mon, 8 Nov 2021 23:42:57 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Adea2f026-f9d7-42e0-af50-31b385c95e3e&quot; class=&quot;user-hover&quot; rel=&quot;557058:dea2f026-f9d7-42e0-af50-31b385c95e3e&quot; data-account-id=&quot;557058:dea2f026-f9d7-42e0-af50-31b385c95e3e&quot; accountid=&quot;557058:dea2f026-f9d7-42e0-af50-31b385c95e3e&quot; rel=&quot;noreferrer&quot;&gt;Cheryl Malmborg&lt;/a&gt; I&apos;ll ask Charlotte, as these are statuses in inventory, and not related to circ. Thanks.&lt;/p&gt;</comment>
                    </comments>
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                                                        </issuelinktype>
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            <issuekey id="46978">CIRC-784</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="46981">CIRC-785</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="46980">CIRC-786</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="45288">UIU-1226</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="42568">UIU-1884</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="42413">UIU-1227</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="42417">UIU-1228</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="42420">UIU-1229</issuekey>
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                                        <issuelink>
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                                        <issuelink>
            <issuekey id="10144">UXPROD-867</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="13557">UXPROD-532</issuekey>
        </issuelink>
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                            <customfieldvalue>Likely ranked low because &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-532&quot; title=&quot;Claim returned: track searches&quot; class=&quot;issue-link&quot; data-issue-key=&quot;UXPROD-532&quot;&gt;UXPROD-532&lt;/a&gt; has a list of claim returned items and additional functionality, but &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-946&quot; title=&quot;Loans in-app report: Items that are claim returned&quot; class=&quot;issue-link&quot; data-issue-key=&quot;UXPROD-946&quot;&gt;UXPROD-946&lt;/a&gt; is more feasible and covers one of the most necessary parts of &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-532&quot; title=&quot;Claim returned: track searches&quot; class=&quot;issue-link&quot; data-issue-key=&quot;UXPROD-532&quot;&gt;UXPROD-532&lt;/a&gt;. </customfieldvalue>

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                            <customfieldvalue>Wed, 27 Mar 2019 15:00:37 +0000</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                </customfields>
    </item>
</channel>
</rss>