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<channel>
    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
    </build-info>

<item>
            <title>[UXPROD-897] Requests: re-setting an in-process request to &quot;Open - not yet filled&quot;</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-897</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;Purpose: Implement the ability to reset an open request to &quot;Open - not yet filled&quot; request status, including:&lt;/p&gt;
&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;Staff slips and notices to the patron&lt;/li&gt;
	&lt;li&gt;&lt;del&gt;How, when and by whom a request can be reset &lt;font color=&quot;#ff0000&quot;&gt;CB: Moved from 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-236&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-236&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Requests Permissions (Advanced/Action-Based)&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-236
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
. This will require an action-based permission which is out of scope for this feature&lt;/font&gt;&lt;/del&gt;&#160;&lt;font color=&quot;#ff0000&quot;&gt;We&apos;re going to remove the need to separately permission this action. Will only require update request permission. (per conversations with RA SIG on 2020-02-22 -BT)&lt;/font&gt;&lt;/li&gt;
	&lt;li&gt;What happens to the item associated with the reset request&lt;/li&gt;
&lt;/ul&gt;
</description>
                <environment></environment>
        <key id="13665">UXPROD-897</key>
            <summary>Requests: re-setting an in-process request to &quot;Open - not yet filled&quot;</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="10049">UXPROD-790</parent>
                                    <priority id="10003" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p4.svg">P4</priority>
                        <status id="10007" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/generic.png" description="Issue is better defined and ready for the development team to review and to estimate issue. Not ready for development to begin implementation. Issue may need to be further refined. The issue is currently being worked on by team (PO and/or dev). (Migrated on 4 Feb 2024 13:41 UTC)">In Refinement</status>
                    <statusCategory id="4" key="indeterminate" colorName="yellow"/>
                                    <resolution id="-1">Unresolved</resolution>
                                                        <assignee accountid="-1">Unassigned</assignee>
                                                                <reporter accountid="5af5ed55244bc90a106063c7">Cate Boerema</reporter>
                                    <labels>
                            <label>requests</label>
                            <label>volaris-candidate</label>
                    </labels>
                <created>Tue, 12 Jun 2018 21:14:07 +0000</created>
                <updated>Thu, 23 Feb 2023 07:51:12 +0000</updated>
                                                                                <due></due>
                            <votes>0</votes>
                                    <watches>6</watches>
                                                                <comments>
                                                            <comment id="18799" author="712020:a7c22549-b241-4b0e-9f9e-8643d2c55826" created="Tue, 12 Jun 2018 21:15:43 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3A63e17413-51f9-4a7c-910b-544728833e0f&quot; class=&quot;user-hover&quot; rel=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; data-account-id=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; accountid=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; rel=&quot;noreferrer&quot;&gt;Matt Connolly&lt;/a&gt; and &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=63e2a2771b13d42998e4e706&quot; class=&quot;user-hover&quot; rel=&quot;63e2a2771b13d42998e4e706&quot; data-account-id=&quot;63e2a2771b13d42998e4e706&quot; accountid=&quot;63e2a2771b13d42998e4e706&quot; rel=&quot;noreferrer&quot;&gt;Marc Johnson&lt;/a&gt; - let&apos;s talk about how to estimate front end and back end&lt;/p&gt;</comment>
                                                            <comment id="18800" author="712020:a7c22549-b241-4b0e-9f9e-8643d2c55826" created="Wed, 27 Jun 2018 21:17:47 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3A63e17413-51f9-4a7c-910b-544728833e0f&quot; class=&quot;user-hover&quot; rel=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; data-account-id=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; accountid=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; rel=&quot;noreferrer&quot;&gt;Matt Connolly&lt;/a&gt; &amp;amp; &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=63e2a2771b13d42998e4e706&quot; class=&quot;user-hover&quot; rel=&quot;63e2a2771b13d42998e4e706&quot; data-account-id=&quot;63e2a2771b13d42998e4e706&quot; accountid=&quot;63e2a2771b13d42998e4e706&quot; rel=&quot;noreferrer&quot;&gt;Marc Johnson&lt;/a&gt; - I applied back and front end estimates to this - could you each do a sanity check on the estimates and let me know if you want to talk over the issue&lt;/p&gt;</comment>
                                                            <comment id="18801" author="63e2a2771b13d42998e4e706" created="Fri, 29 Jun 2018 11:59:43 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Aa7c22549-b241-4b0e-9f9e-8643d2c55826&quot; class=&quot;user-hover&quot; rel=&quot;712020:a7c22549-b241-4b0e-9f9e-8643d2c55826&quot; data-account-id=&quot;712020:a7c22549-b241-4b0e-9f9e-8643d2c55826&quot; accountid=&quot;712020:a7c22549-b241-4b0e-9f9e-8643d2c55826&quot; rel=&quot;noreferrer&quot;&gt;Tania Fersenheim&lt;/a&gt; Looks ok to me. I&apos;m curious, under what circumstances would we want to do this, because it has got stuck in the request fulfilment process somehow?&lt;/p&gt;</comment>
                                                            <comment id="18802" author="712020:a7c22549-b241-4b0e-9f9e-8643d2c55826" created="Fri, 29 Jun 2018 18:00:00 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=63e2a2771b13d42998e4e706&quot; class=&quot;user-hover&quot; rel=&quot;63e2a2771b13d42998e4e706&quot; data-account-id=&quot;63e2a2771b13d42998e4e706&quot; accountid=&quot;63e2a2771b13d42998e4e706&quot; rel=&quot;noreferrer&quot;&gt;Marc Johnson&lt;/a&gt; - Sort of.  Either the item goes AWOL (not super common but not unheard of) or a decision is made that an item needs to have something else done with it.  E.g. checking it out to a different person, routed temporarily to repair, etc, but the original request still needs to be filled and still needs to retain its position in the queue.&lt;br/&gt;
We envision this function as something that can be manually done by staff and will eventually be part of a multi-step-behind-the-scenes process that FOLIO will execute when a staff person does an override of a checkout block.&lt;/p&gt;</comment>
                                                            <comment id="18803" author="5d6eeadef989e00d8c7e897b" created="Fri, 29 Mar 2019 22:54:51 +0000"  >&lt;p&gt;Comment from March meeting : if it is just a status wording issues - it is not needed &lt;/p&gt;</comment>
                                                            <comment id="18804" author="557058:ae78c182-82ad-4afd-89ba-90b95f2ddab3" created="Mon, 22 Feb 2021 16:45:50 +0000"  >&lt;p&gt;Changing our ranking to R2 for this feature since it&apos;s needed for 
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UIREQ-577&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UIREQ-577&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Add &amp;#39;Move Request&amp;#39; option to Action menu on Requests with &amp;#39;Open - In transit&amp;#39; Status&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10309?size=medium&quot; /&gt;
            UIREQ-577
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-complete jira-macro-single-issue-export-pdf&quot;&gt;Open&lt;/span&gt;
            &lt;/span&gt;
&lt;/p&gt;</comment>
                                                            <comment id="18805" author="632e148361dbef2805be710f" created="Thu, 25 Feb 2021 15:06:51 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=63e2a2771b13d42998e4e706&quot; class=&quot;user-hover&quot; rel=&quot;63e2a2771b13d42998e4e706&quot; data-account-id=&quot;63e2a2771b13d42998e4e706&quot; accountid=&quot;63e2a2771b13d42998e4e706&quot; rel=&quot;noreferrer&quot;&gt;Marc Johnson&lt;/a&gt; &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aa957226f-df85-4fc8-97f4-8b27a26029ed&quot; class=&quot;user-hover&quot; rel=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; data-account-id=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; accountid=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; rel=&quot;noreferrer&quot;&gt;Holly Mistlebauer&lt;/a&gt;&#160;I&apos;ve updated this ticket to remove the requirement for an action-based permission, per conversations with the RA SIG on 2021-02-22. I&apos;m going to remove 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-1828&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-1828&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;action-based permissions&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-1828
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
 as a blocker. With that in mind, can we take another look at the estimates on this? I&apos;ll work on updating the stories for UI and backend.&lt;/p&gt;</comment>
                                                            <comment id="18806" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Mon, 7 Mar 2022 19:32:38 +0000"  >&lt;p&gt;This feature is marked DRAFT until &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=632e148361dbef2805be710f&quot; class=&quot;user-hover&quot; rel=&quot;632e148361dbef2805be710f&quot; data-account-id=&quot;632e148361dbef2805be710f&quot; accountid=&quot;632e148361dbef2805be710f&quot; rel=&quot;noreferrer&quot;&gt;Brooks Travis&lt;/a&gt; has a chance to review it for validity.&lt;/p&gt;</comment>
                                                            <comment id="18807" author="632e148361dbef2805be710f" created="Mon, 7 Mar 2022 20:59:34 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5d794c218ce6b60c3810eb8a&quot; class=&quot;user-hover&quot; rel=&quot;5d794c218ce6b60c3810eb8a&quot; data-account-id=&quot;5d794c218ce6b60c3810eb8a&quot; accountid=&quot;5d794c218ce6b60c3810eb8a&quot; rel=&quot;noreferrer&quot;&gt;Stephanie Buck&lt;/a&gt; &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3A92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; class=&quot;user-hover&quot; rel=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; data-account-id=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; accountid=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; rel=&quot;noreferrer&quot;&gt;julie.bickle&lt;/a&gt;&#160;Might be worth reviewing this with Vega Devs, or at least having them take a look at it so they can ask questions. It&apos;s not super high-priority. Including you, Julie, because of the notice trigger story.&lt;/p&gt;</comment>
                                                            <comment id="18808" author="5d794c218ce6b60c3810eb8a" created="Wed, 9 Mar 2022 14:11:31 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=632e148361dbef2805be710f&quot; class=&quot;user-hover&quot; rel=&quot;632e148361dbef2805be710f&quot; data-account-id=&quot;632e148361dbef2805be710f&quot; accountid=&quot;632e148361dbef2805be710f&quot; rel=&quot;noreferrer&quot;&gt;Brooks Travis&lt;/a&gt;, &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3A92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; class=&quot;user-hover&quot; rel=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; data-account-id=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; accountid=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; rel=&quot;noreferrer&quot;&gt;julie.bickle&lt;/a&gt;&#160;will be joining Vega&apos;s Friday refinement sessions. They are every other week at 10am ET. If you&apos;d like to coordinate with Julie when to review with Vega, just let me know what date works for you.&lt;/p&gt;</comment>
                    </comments>
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                                                                <inwardlinks description="is defined by ">
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                            <customfieldvalue>2021-02-25 - BT: Updating PO rank to more closely match calculated total rank, but bumping up a point to avoid two features with the same rank.&lt;br/&gt;
2020-10-04 - CB: Making my PO rank same as the calculated total rank for now.&lt;br/&gt;
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                                                                <customfield id="customfield_10075" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Grand Valley (Full Sum 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10246"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                        <customfield id="customfield_10077" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Hungary (MVP End 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10253"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10078" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Lehigh (MVP Summer 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10261"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10079" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Leipzig (Full TBD)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10263"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10084" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: MI State-Lib of MI (Sum 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10291"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10085" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: MO State (MVP June 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10295"><![CDATA[R2]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10082" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Mainz (Full TBD)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10280"><![CDATA[R3]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                    <customfield id="customfield_10086" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: St. Michael&apos;s College (Sum 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10302"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10089" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: TAMU (MVP Jan 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10315"><![CDATA[R2]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10091" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: U of AL (MVP Oct 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10327"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                    <customfield id="customfield_10076" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: hbz (TBD)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10248"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                <customfield id="customfield_10020" key="com.pyxis.greenhopper.jira:gh-sprint">
                        <customfieldname>Sprint</customfieldname>
                        <customfieldvalues>
                            
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        <customfield id="customfield_10024" key="com.atlassian.jira.ext.charting:firstresponsedate">
                        <customfieldname>[CHART] Date of First Response</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>Tue, 12 Jun 2018 21:15:43 +0000</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                </customfields>
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