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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
    </build-info>

<item>
            <title>[UXPROD-728] Pay lost item fee/fine with replacement copy</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-728</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;&lt;b&gt;DRAFT REQUIREMENTS&lt;/b&gt;&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;If patron says they will replace the item, leave status as &quot;Declared lost&quot; or &quot;Aged to lost&quot; until the replacement copy is received.&lt;/li&gt;
	&lt;li&gt;If the &lt;em&gt;Item status&lt;/em&gt; is &quot;Claimed returned&quot;, the item cannot be replaced.&lt;/li&gt;
	&lt;li&gt;Add an ellipsis option named &lt;b&gt;Replace item&lt;/b&gt; on &quot;Loan History&quot; page (see attached draft mock-up Replacement-loan-history.jpg).&lt;/li&gt;
	&lt;li&gt;Add button named &lt;b&gt;Replace item&lt;/b&gt; on &quot;Loan Details&quot; page (see attached draft mock-up Replacement-loan-details.jpg).&lt;/li&gt;
	&lt;li&gt;The &lt;b&gt;Replace item&lt;/b&gt; option will only be active if &lt;em&gt;Item status&lt;/em&gt; is currently &quot;Declared lost&quot; or &quot;Aged to lost&quot;.&lt;/li&gt;
	&lt;li&gt;When an acceptable replacement copy is received from patron, the library staff member will open the &quot;Replace Lost Item&quot; modal (see attached draft mock-up Replacement-modal.jpg). &lt;em&gt;Additional information for staff&lt;/em&gt; is a required field.&lt;/li&gt;
	&lt;li&gt;After &lt;b&gt;Confirm&lt;/b&gt; button is pressed (see attached draft mock-up Replacement-modal-confirmation.jpg) on the &quot;Replace lost item confirmation&quot; modal, system will automatically -
	&lt;ul&gt;
		&lt;li&gt;Cancel &lt;em&gt;Lost item fee&lt;/em&gt;/&lt;em&gt;Lost item fee (actual cost)&lt;/em&gt;&lt;/li&gt;
		&lt;li&gt;Cancel &lt;em&gt;Lost item processing fee&lt;/em&gt; (if applicable)&lt;/li&gt;
		&lt;li&gt;Bill &lt;em&gt;Replacement processing fee&lt;/em&gt; (if applicable)&lt;/li&gt;
		&lt;li&gt;Set &lt;em&gt;Payment status&lt;/em&gt; to &quot;Replaced&quot;&lt;/li&gt;
		&lt;li&gt;Set &lt;em&gt;Item status&lt;/em&gt; to &quot;Lost and replaced&quot;&lt;/li&gt;
		&lt;li&gt;If a &quot;Replacement processing fee&quot; is billed to the patron, write a record to the circ log &lt;font color=&quot;#DE350B&quot;&gt;&amp;lt;-- Newly added!&lt;/font&gt;&lt;/li&gt;
		&lt;li&gt;Close loan to patron&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
	&lt;li&gt;Only certain people are able to approve an item as a replacement--often sent to the selector.  This will require a special permission.&lt;/li&gt;
	&lt;li&gt;Send notice (need to talk to &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3A92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; class=&quot;user-hover&quot; rel=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; data-account-id=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; accountid=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; rel=&quot;noreferrer&quot;&gt;julie.bickle&lt;/a&gt; about this).&lt;/li&gt;
&lt;/ol&gt;



&lt;p&gt;&lt;font color=&quot;#d04437&quot;&gt;Attached zipped folder &lt;b&gt;Lost Item Replacement-OLD INFO.zip&lt;/b&gt; contains the original mock-ups and requirements for this feature.  The attached screen mock-ups and the requirements in the Description above have replaced the old original info.&lt;/font&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="10117">UXPROD-728</key>
            <summary>Pay lost item fee/fine with replacement copy</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="13654">UXPROD-792</parent>
                                    <priority id="10001" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p2.svg">P2</priority>
                        <status id="1" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/open.png" description="The issue is open and ready for the assignee to start work on it.">Open</status>
                    <statusCategory id="2" key="new" colorName="blue-gray"/>
                                    <resolution id="-1">Unresolved</resolution>
                                                        <assignee accountid="6399a9ad7145571a7ea82d45">Paul Kloppenborg</assignee>
                                                                <reporter accountid="557058:a957226f-df85-4fc8-97f4-8b27a26029ed">Holly Mistlebauer</reporter>
                                    <labels>
                            <label>Current-ff-work</label>
                            <label>PMP</label>
                            <label>cornell-access-services</label>
                            <label>feesfines</label>
                            <label>resourceaccess</label>
                            <label>round_iv</label>
                    </labels>
                <created>Sun, 27 May 2018 13:22:34 +0000</created>
                <updated>Wed, 3 Jan 2024 17:00:16 +0000</updated>
                                                                            <component>Fees/Fines</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>9</watches>
                                                                <comments>
                                                            <comment id="12830" author="5c48911b54e1e6466b11f38c" created="Tue, 26 Mar 2019 20:02:13 +0000"  >&lt;p&gt;Two questions on this Jira:&lt;/p&gt;

&lt;p&gt;1) The notes for this reference changing a status to &quot;lost and replaced&quot;. What type of status is that referring to? One attached to the item, one attached to the loan transaction, one attached to the fee transaction, or both?&lt;/p&gt;

&lt;p&gt;2) How will the rules around this be written - will it be a part of the fee/fine rules? For example, we might not necessarily want to have circ change an item&apos;s status until the replacement copy is reviewed by technical services.&lt;/p&gt;</comment>
                                                            <comment id="12834" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Fri, 7 Jan 2022 20:11:25 +0000"  >&lt;p&gt;FYI - In mid-October 2021, Holly was asked by Cornell University Library to review various issues discovered by CUL Access Services staff while using FOLIO. Holly met with various individuals at Olin and Mann libraries and produced the CORNELL ACCESS SERVICES FOLIO OBSERVATIONS &amp;amp; SUGGESTIONS document, which is available at &lt;a href=&quot;https://docs.google.com/document/d/1lwnZpkiw7G0c3EyObRRnjuV6XVMcFNK1lWUG952sFgI/edit?usp=sharing&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://docs.google.com/document/d/1lwnZpkiw7G0c3EyObRRnjuV6XVMcFNK1lWUG952sFgI/edit?usp=sharing&lt;/a&gt;. This issue is ISSUE #14 from that document and has a priority of NOT AS IMPORTANT. &lt;/p&gt;</comment>
                                                            <comment id="12838" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Thu, 8 Dec 2022 00:27:09 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=6399a9ad7145571a7ea82d45&quot; class=&quot;user-hover&quot; rel=&quot;6399a9ad7145571a7ea82d45&quot; data-account-id=&quot;6399a9ad7145571a7ea82d45&quot; accountid=&quot;6399a9ad7145571a7ea82d45&quot; rel=&quot;noreferrer&quot;&gt;Paul Kloppenborg&lt;/a&gt; and &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=63bfe133df0fa548e8e91a10&quot; class=&quot;user-hover&quot; rel=&quot;63bfe133df0fa548e8e91a10&quot; data-account-id=&quot;63bfe133df0fa548e8e91a10&quot; accountid=&quot;63bfe133df0fa548e8e91a10&quot; rel=&quot;noreferrer&quot;&gt;Lara Moch&lt;/a&gt;:  Hi!  I have updated the requirements (see &quot;Description&quot; box above) and the screen mock-ups (see attachments) per our meeting.  Please let me know if I have made any errors.  Thanks much...&lt;/p&gt;</comment>
                                                            <comment id="12839" author="63bfe133df0fa548e8e91a10" created="Thu, 8 Dec 2022 07:30:03 +0000"  >&lt;p&gt;Dear &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aa957226f-df85-4fc8-97f4-8b27a26029ed&quot; class=&quot;user-hover&quot; rel=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; data-account-id=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; accountid=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; rel=&quot;noreferrer&quot;&gt;Holly Mistlebauer&lt;/a&gt;, thank you very much! I think at point 5. of the requirements it should be &quot;Additional information for staff&quot; instead of &quot;patron&quot;, or am I wrong?&lt;/p&gt;</comment>
                                                            <comment id="12842" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Fri, 9 Dec 2022 00:34:03 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=63bfe133df0fa548e8e91a10&quot; class=&quot;user-hover&quot; rel=&quot;63bfe133df0fa548e8e91a10&quot; data-account-id=&quot;63bfe133df0fa548e8e91a10&quot; accountid=&quot;63bfe133df0fa548e8e91a10&quot; rel=&quot;noreferrer&quot;&gt;Lara Moch&lt;/a&gt;:  Thanks for catching my mistake.  I have made the correction.  Thanks..&lt;/p&gt;</comment>
                                                            <comment id="12843" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Tue, 31 Jan 2023 16:09:06 +0000"  >&lt;p&gt;Write record to the circ log...&lt;/p&gt;

&lt;p&gt;If a Replacement processing fee is billed, write a record to the CIRCULATION LOG as follows...&lt;br/&gt;
        User barcode = Barcode of patron billed an actual cost lost item fee&lt;br/&gt;
        Item barcode = Barcode of item billed an actual cost lost item fee&lt;br/&gt;
        Object = &quot;Fee/Fine&quot;&lt;br/&gt;
        Circ action = &quot;Replacement processing fee&quot;&lt;br/&gt;
        Date = System date/time&lt;br/&gt;
        Service point = &quot;System&quot;&lt;br/&gt;
        Source = &quot;-&quot;&lt;br/&gt;
        Description = &quot;Additional information for staff&quot;&lt;br/&gt;
        Action = &quot;Fee/fine details&quot; link to Replacement processing fee&lt;/p&gt;
</comment>
                                                            <comment id="12844" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Tue, 31 Jan 2023 16:52:33 +0000"  >&lt;p&gt;The next step is to ask &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5d794c218ce6b60c3810eb8a&quot; class=&quot;user-hover&quot; rel=&quot;5d794c218ce6b60c3810eb8a&quot; data-account-id=&quot;5d794c218ce6b60c3810eb8a&quot; accountid=&quot;5d794c218ce6b60c3810eb8a&quot; rel=&quot;noreferrer&quot;&gt;Stephanie Buck&lt;/a&gt; to add you to the agenda of a Vega refinement session.  This feature is not assigned to a release yet, but it will be good to have it ready to go.&lt;/p&gt;</comment>
                                                            <comment id="12847" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Tue, 31 Jan 2023 16:56:41 +0000"  >&lt;p&gt;This feature can proceed without  
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UX-505&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UX-505&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Create REPLACE ITEM screen mock-ups&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10318?size=medium&quot; /&gt;
            UX-505
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-complete jira-macro-single-issue-export-pdf&quot;&gt;Open&lt;/span&gt;
            &lt;/span&gt;
 (Create REPLACE ITEM screen mock-ups) being completed given that the draft mock-ups are very clear.&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10000">
                    <name>Blocks</name>
                                                                <inwardlinks description="is blocked by">
                                        <issuelink>
            <issuekey id="11122">UXPROD-1857</issuekey>
        </issuelink>
                            </inwardlinks>
                                    </issuelinktype>
                            <issuelinktype id="10008">
                    <name>Defines</name>
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            <issuekey id="29253">UX-505</issuekey>
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            <issuelink>
            <issuekey id="42127">UIU-2762</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="42131">UIU-2763</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="42135">UIU-2764</issuekey>
        </issuelink>
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                            <issuelinktype id="10003">
                    <name>Relates</name>
                                                                <inwardlinks description="relates to">
                                        <issuelink>
            <issuekey id="10511">UXPROD-846</issuekey>
        </issuelink>
                            </inwardlinks>
                                    </issuelinktype>
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                <attachments>
                            <attachment id="10303" name="Lost Item Replacement--OLD INFO.zip" size="218682" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Wed, 7 Dec 2022 00:38:13 +0000"/>
                            <attachment id="10304" name="Replacement-loan-details.jpg" size="158500" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Thu, 8 Dec 2022 00:20:11 +0000"/>
                            <attachment id="10305" name="Replacement-loan-history.jpg" size="144980" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Thu, 8 Dec 2022 00:25:06 +0000"/>
                            <attachment id="10306" name="Replacement-modal-confirmation.jpg" size="34989" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Thu, 8 Dec 2022 00:15:01 +0000"/>
                            <attachment id="10307" name="Replacement-modal.jpg" size="64259" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Fri, 13 Jan 2023 17:10:34 +0000"/>
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