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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[UXPROD-4657] Mediated requests phase 1 (Base app./home)</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-4657</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;&lt;b&gt;Current situation or problem&lt;/b&gt;: Libraries need to use FOLIO to conduct and document certain activities of request mediation, which is non-automated staff intervention. A basic Mediated requests app. is needed to facilitate these points of mediation and interact with FOLIO&apos;s Requests app.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;In scope&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;The creation of a new FOLIO app. called Mediated requests that will include all properties of FOLIO&apos;s Requests app. as the foundation. This new app. will look and function like the Requests app. with some new, additional functionality to support required acts of mediation.&lt;/p&gt;

&lt;p&gt;The activities in this app. must be compatible with an ECS TLR environment&lt;font color=&quot;#172b4d&quot;&gt;, as well as a single tenant, non-ECS, environment.&lt;/font&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Creation of base Mediated requests app.&lt;/li&gt;
	&lt;li&gt;Permissions associated with Mediated requests (e.g., view, create, edit, cancel)&lt;/li&gt;
	&lt;li&gt;Basic mediation activities (e.g., Confirm item arrival)&lt;/li&gt;
	&lt;li&gt;Connection to Requests app. to ensure flow of data between apps.
	&lt;ul&gt;
		&lt;li&gt;Any basic enhancements to Requests app. needed to support Mediated requests&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
	&lt;li&gt;See compatibility needs in &quot;Links to additional information&quot;&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Out of scope&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Secure requests functionality - 
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-4119&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-4119&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Private requests (Congressional loans)&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-4119
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-current jira-macro-single-issue-export-pdf&quot;&gt;In Progress&lt;/span&gt;
            &lt;/span&gt;
&lt;/li&gt;
	&lt;li&gt;Search and sort enhancements (Congressional loans) - 
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-4595&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-4595&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Private requests (Congressional loans) - search and sort enhancements&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-4595
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-complete jira-macro-single-issue-export-pdf&quot;&gt;Draft&lt;/span&gt;
            &lt;/span&gt;
&lt;/li&gt;
	&lt;li&gt;Special collections mediation requirements - 
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-4062&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-4062&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Requests: Special collections mediated requests&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-4062
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-complete jira-macro-single-issue-export-pdf&quot;&gt;Draft&lt;/span&gt;
            &lt;/span&gt;
&lt;/li&gt;
	&lt;li&gt;Rush requests actions - 
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-4056&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-4056&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Requests: Rush requests&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-4056
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-complete jira-macro-single-issue-export-pdf&quot;&gt;Draft&lt;/span&gt;
            &lt;/span&gt;
&lt;/li&gt;
	&lt;li&gt;Ability to mediate any type of request by item security level (gold, bronze, etc.), location, patron category (Congressional&#160; patrons), condition, access restrictions, and preservation state (brittle, deacidified).&#160; 
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-4062&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-4062&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Requests: Special collections mediated requests&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-4062
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-complete jira-macro-single-issue-export-pdf&quot;&gt;Draft&lt;/span&gt;
            &lt;/span&gt;
&lt;/li&gt;
	&lt;li&gt;Alternative check outs UXPROD-4398&#160;&lt;/li&gt;
	&lt;li&gt;Ability to place requests for items not yet in inventory - this is currently possible by creating a stub item record and placing the request on that item record&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Use case(s)&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;As a librarian working with special, rare, or private materials or people, I want to use additional FOLIO actions to track requests made for these materials or by these people.&lt;/li&gt;
	&lt;li&gt;As a librarian filling mediated requests, I need to be able to confirm the arrival of the requested material in order for me to review it before checking it out to the patron.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Proposed solution/stories&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Creation of a new FOLIO app. called Mediated requests that will include all properties of FOLIO&apos;s Requests app. plus specific mediation activities
	&lt;ul&gt;
		&lt;li&gt;Basic app. uses barcode actions - trigger actions to move items through mediated request workflow&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Links to additional info&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;Solution needs to be compatible with the following LC requirements in progress:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-790&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-790&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Requests&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/images/icons/issuetypes/epic.svg&quot; /&gt;
            UXPROD-790
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-complete jira-macro-single-issue-export-pdf&quot;&gt;Open&lt;/span&gt;
            &lt;/span&gt;
 - Requests epic&lt;/li&gt;
	&lt;li&gt;
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-4559&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-4559&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;ECS support: Title level requests (part 1)&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-4559
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-current jira-macro-single-issue-export-pdf&quot;&gt;In Progress&lt;/span&gt;
            &lt;/span&gt;
 - ECS support: Title level requests (phase 1) - Q release&lt;/li&gt;
	&lt;li&gt;
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-4119&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-4119&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Private requests (Congressional loans)&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-4119
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-current jira-macro-single-issue-export-pdf&quot;&gt;In Progress&lt;/span&gt;
            &lt;/span&gt;
 - Secure requests (Congressional loans) - Q release&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Questions&lt;/b&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="10215">UXPROD-4657</key>
            <summary>Mediated requests phase 1 (Base app./home)</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="10049">UXPROD-790</parent>
                                    <priority id="10001" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p2.svg">P2</priority>
                        <status id="3" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/inprogress.png" description="This issue is being actively worked on at the moment by the assignee.">In Progress</status>
                    <statusCategory id="4" key="indeterminate" colorName="yellow"/>
                                    <resolution id="-1">Unresolved</resolution>
                                                        <assignee accountid="63ca7ffe176040ff3bd287dd">Anne Ekblad</assignee>
                                                                <reporter accountid="63ca7ffe176040ff3bd287dd">Anne Ekblad</reporter>
                                    <labels>
                            <label>LC-priority2</label>
                            <label>SolutionArchitecture</label>
                            <label>acs</label>
                            <label>at-risk</label>
                            <label>ecs</label>
                            <label>loc</label>
                            <label>requests</label>
                            <label>requires-discussion</label>
                    </labels>
                <created>Thu, 4 Jan 2024 15:28:24 +0000</created>
                <updated>Wed, 7 Feb 2024 15:15:56 +0000</updated>
                                                            <fixVersion>Ramsons (R2 2024)</fixVersion>
                                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                                    <issuelinks>
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                                                                <inwardlinks description="is continued by">
                                        <issuelink>
            <issuekey id="13506">UXPROD-4595</issuekey>
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            <issuelink>
            <issuekey id="13446">UXPROD-4062</issuekey>
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            <issuelink>
            <issuekey id="79092">UIREQMED-16</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="79105">UIREQMED-1</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="79106">UIREQMED-14</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="40184">MODREQMED-1</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="40183">MODREQMED-2</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="40185">MODREQMED-3</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="40187">MODREQMED-5</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="53917">RANCHER-1176</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="79090">UIREQMED-15</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="79089">UIREQMED-2</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="58449">UICIRC-1025</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="79095">UIREQMED-4</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="79096">UIREQMED-5</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="79097">UIREQMED-6</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="79098">UIREQMED-7</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="79099">UIREQMED-8</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="79100">UIREQMED-9</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="79102">UIREQMED-10</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="79101">UIREQMED-11</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="79103">UIREQMED-12</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="58451">UICIRC-1037</issuekey>
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