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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
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        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[UXPROD-4478] Hebis: Implement Reminder Fees for German Libraries (Quesnelia) </title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-4478</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;Minimal requirements implemented in the scope of 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-2015&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-2015&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Hebis (Poppy): Implement Reminder Fees for German Libraries. Minimal requirements&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-2015
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
. This feature will be capturing the remaining work. &lt;/p&gt;

&lt;p&gt;&amp;#8212;&lt;/p&gt;

&lt;p&gt;See RA SIG presentation at &lt;a href=&quot;https://docs.google.com/presentation/d/1xH9O5ytkd21eApuJTSiVmCrLotXekMQL3Nzk5BjpmvA/edit?usp=sharing&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://docs.google.com/presentation/d/1xH9O5ytkd21eApuJTSiVmCrLotXekMQL3Nzk5BjpmvA/edit?usp=sharing&lt;/a&gt; for details (was updated after December 16, 2021, February 3, 2022 and April 25, 2022 meetings).&lt;/p&gt;

&lt;p&gt;OVERVIEW: This is related to overdue fines, but is not the same thing. Overdue fines are calculated when an overdue item is returned to the library. The patron is billed at that point. The amount owed is often a huge shock to the patron. Reminder fees are billed to the patron immediately when the item becomes overdue. The patron is notified of what they already owe even if they return the item right now. If they wait longer to return the item, they are notified that they now owe more in reminder fees. Some libraries charge both reminder fees and overdue fines.&lt;/p&gt;

&lt;p&gt;DETAILS: The German libraries charge reminder fees after an item becomes overdue with a scheduled process that creates a reminder notice. The process usually runs at night on a regular schedule (e.g. at 12:00:01). A notice is sent to the patron indicating that they now owe a certain amount (1 Euro, 3 Euros). Often there is a 7-day or 13-day grace period before the next reminder fee is charged, giving the patron time to return the item. The second reminder fee is usually twice as much as the first reminder fee. Again there will be a grace period. Often the third reminder fee will be the last, but there may be a 4th or 5th. Usually after the 2nd or 3rd reminder the library will use block the patron from borrowing/renewing/requesting until the item is renewed. The final reminder usually must be sent via snail mail. Some of the requirements are regulated by state law and some are preferences that must be added to Settings.&lt;/p&gt;

&lt;p&gt;WHEN NEEDED: German libraries need this feature in order to implement Circulation.&lt;/p&gt;</description>
                <environment></environment>
        <key id="13536">UXPROD-4478</key>
            <summary>Hebis: Implement Reminder Fees for German Libraries (Quesnelia) </summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="13654">UXPROD-792</parent>
                                    <priority id="10001" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p2.svg">P2</priority>
                        <status id="10002" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/generic.png" description="(Migrated on 4 Feb 2024 13:41 UTC)">In Review</status>
                    <statusCategory id="4" key="indeterminate" colorName="yellow"/>
                                    <resolution id="-1">Unresolved</resolution>
                                                        <assignee accountid="712020:71739113-f574-435a-b1b6-387a0a85f3ae">Florian Ruckelshausen</assignee>
                                                                <reporter accountid="557058:f80403de-e149-421e-8750-af45c853402f">Charlotte Whitt</reporter>
                                    <labels>
                            <label>feesfines</label>
                            <label>hebis</label>
                            <label>needs-testrail</label>
                            <label>resourceaccess</label>
                    </labels>
                <created>Wed, 27 Sep 2023 09:58:21 +0000</created>
                <updated>Thu, 8 Feb 2024 12:54:32 +0000</updated>
                                                            <fixVersion>Quesnelia (R1 2024)</fixVersion>
                                    <component>Fees/Fines</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>31</watches>
                                                                    <issuelinks>
                            <issuelinktype id="10008">
                    <name>Defines</name>
                                                                <inwardlinks description="is defined by ">
                                        <issuelink>
            <issuekey id="47021">CIRC-2019</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="46951">CIRC-2020</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="47670">CIRC-1920</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="47666">CIRC-1923</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="47707">CIRC-1968</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="69409">MODFEE-369</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="59251">UICIRC-1002</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="59194">UICIRC-1005</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="59203">UICIRC-1017</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="75142">MODPATRON-155</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="42300">UIU-3029</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="82787">CIRC-2030</issuekey>
        </issuelink>
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