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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[UXPROD-447] Retain loan and item information for closed loans with fees/fines</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-447</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;&lt;b&gt;Purpose:&lt;/b&gt; Because loans that have incurred fees and fines have &quot;unfinished business&quot; with the library, and the fees and fines themselves may be subject to different data reporting requirements by law, libraries need to be able to retain patron information on closed loans with fees and fines, even if they don&apos;t retain patron information on closed loans without fees and fines.&lt;/p&gt;

&lt;p&gt;When loans are automatically or manually anonymized, the loans with fees and fines should be excepted from anonymization, based on the institution&apos;s preference &lt;em&gt;or&lt;/em&gt; duplicate the loan/item information on the fine/fee.&lt;/p&gt;</description>
                <environment></environment>
        <key id="10413">UXPROD-447</key>
            <summary>Retain loan and item information for closed loans with fees/fines</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="10047">UXPROD-788</parent>
                                    <priority id="10001" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p2.svg">P2</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10003">Done</resolution>
                                                        <assignee accountid="712020:e530422d-154a-4c37-b957-18a88051448e">Emma Boettcher</assignee>
                                                                <reporter accountid="5af5ed55244bc90a106063c7">Cate Boerema</reporter>
                                    <labels>
                            <label>anonymizing</label>
                            <label>cap-mvp</label>
                            <label>convo</label>
                            <label>loans</label>
                            <label>po-mvp</label>
                            <label>privacy</label>
                            <label>sig-ra</label>
                            <label>split</label>
                    </labels>
                <created>Tue, 3 Apr 2018 15:14:47 +0000</created>
                <updated>Wed, 16 Sep 2020 21:17:21 +0000</updated>
                            <resolved>Fri, 27 Sep 2019 16:49:49 +0000</resolved>
                                                    <fixVersion>Q3 2019</fixVersion>
                                        <due></due>
                            <votes>0</votes>
                                    <watches>6</watches>
                                                                <comments>
                                                            <comment id="13137" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Fri, 13 Apr 2018 21:20:47 +0000"  >&lt;p&gt;There should be separate institution settings for when to scrub open fee/fine loan data and when to scrub closed fee/fine loan data.  I believe most, if not all, institutions will want to keep the fee/fine loan data about an unpaid overdue fine or lost item fee even if the item has been discharged from the patron and the loan scrubbed.  If the fee/fine loan data isn&apos;t kept, there would be no way to explain the fee/fine to the patron.  You would only know that the patron checked out something on July 1 that was due July 15 but wasn&apos;t returned until July 30.  With regards to closed fees/fines (those that have been paid/waived/transferred) the institution may want to keep the loan data for 30 days or so, then scrub it.  It is, of course, up to the institution and any laws they must follow.  &lt;/p&gt;</comment>
                                                            <comment id="13139" author="5af5ed55244bc90a106063c7" created="Mon, 16 Apr 2018 08:26:51 +0000"  >&lt;p&gt;Note from Andrea Loigman in an email: Probably wouldn&apos;t use the term &quot;scrubbed&quot;.&lt;/p&gt;</comment>
                                                            <comment id="13142" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Thu, 10 May 2018 15:55:02 +0000"  >&lt;p&gt;From WOLFcon:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Keep loan data for open fees/fines (fee/fine balance not = 0 (could be &amp;gt; or &amp;lt; zero))&lt;/li&gt;
	&lt;li&gt;For closed loans with fee/fine balance = 0 can scrub loan data unless fee/fine was transferred to bursar (Payment Status=Transferred Fully or Transferred Partially)--transferred fees/fines may not have been paid yet and the library may be questioned about them, difficult to discuss a fee/fine without the title&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Question Holly will ask RA SIG:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Should we have option for institution to scrub transferred fee/fine loan data after a selected interval (6 months, 1 year, 4 years)?&lt;/li&gt;
&lt;/ul&gt;

</comment>
                                                            <comment id="13144" author="712020:e530422d-154a-4c37-b957-18a88051448e" created="Mon, 14 May 2018 17:17:07 +0000"  >&lt;p&gt;From RA SIG 5/14:&lt;/p&gt;

&lt;p&gt;Even if a fee/fine is closed, would often want to retain loan data for as long as the fee/fine is retained. When the financial information is removed (after X many years), then could anonymize loan.&lt;/p&gt;

&lt;p&gt;Some discussion about how the anonymization would occur - automatically (rolling or cron job?) or triggered by human action? Cron job could be a good compromise because if it happened on a schedule, you could suspend or at least anticipate it.&lt;/p&gt;

&lt;p&gt;Did not discuss transferred fee/fine loan data.&lt;/p&gt;
</comment>
                                                            <comment id="13148" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Wed, 16 May 2018 14:00:52 +0000"  >&lt;p&gt;Regarding 5/14 RA SIG meeting:  I think there needs to be an institution setting for this. There are people at the institutions who would say no, the loan data should not be retained even if the fee/fine data is. I think there is a divide between what the people on the ground want/need and the people higher up aspire to.  We should let the institution work it out and then set a flag.  Also remember that the Europeans are only allowed to keep data as long as it is being used.  We have to give them a way to get rid of this older loan data.  Let me think about this some more.  &lt;/p&gt;

</comment>
                                                            <comment id="13152" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Mon, 21 May 2018 17:40:25 +0000"  >&lt;p&gt;&lt;b&gt;REQUIREMENTS&lt;/b&gt;&lt;br/&gt;
&lt;b&gt;Open fees/fines:&lt;/b&gt;  Keep loan data for all open fees/fines (fee/fine balance not = 0 (could be &amp;gt; or &amp;lt; zero))&lt;br/&gt;
&lt;b&gt;Closed fees/fines:&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;If fee/fine was transferred to bursar (Payment Status=Transferred Fully or Transferred Partially) it may not have been paid yet and the library may be questioned about it so institution may elect to keep closed loan data.  FOLIO will have institution flag for &quot;Keep loan data for closed fees/fines that have been transferred for &amp;lt;select interval&amp;gt;.&quot;&lt;/li&gt;
	&lt;li&gt;If fee/fine was not transferred to bursar, institution may still want to keep keep loan data round for a bit.  FOLIO will have institution flag for &quot;Keep loan data for closed fees/fines that have not been transferred for &amp;lt;select interval&amp;gt;.&quot;&lt;/li&gt;
&lt;/ul&gt;
</comment>
                                                            <comment id="13154" author="5af5ed55244bc90a106063c7" created="Fri, 28 Sep 2018 10:26:21 +0000"  >&lt;p&gt;Per discussion with &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ae530422d-154a-4c37-b957-18a88051448e&quot; class=&quot;user-hover&quot; rel=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; data-account-id=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; accountid=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; rel=&quot;noreferrer&quot;&gt;Emma Boettcher&lt;/a&gt;, we believe this feature is blocked until automated fees/fines are implemented, as there doesn&apos;t seem to be a way to associate a manual fee/fine with a loan record.  &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aa957226f-df85-4fc8-97f4-8b27a26029ed&quot; class=&quot;user-hover&quot; rel=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; data-account-id=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; accountid=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; rel=&quot;noreferrer&quot;&gt;Holly Mistlebauer&lt;/a&gt; does that sound right to you?  &lt;/p&gt;

&lt;p&gt;I am marking this blocked by 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-109&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-109&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Charge automated overdue fines&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-109
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
 and changing the status from Analysis Complete to Blocked.  &lt;/p&gt;
</comment>
                                                            <comment id="13157" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Mon, 1 Oct 2018 16:02:02 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt; and &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ae530422d-154a-4c37-b957-18a88051448e&quot; class=&quot;user-hover&quot; rel=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; data-account-id=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; accountid=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; rel=&quot;noreferrer&quot;&gt;Emma Boettcher&lt;/a&gt;: That is incorrect.  There is a way to associated a manual fee/fine with a loaned item.  This is done for damaged items or missing pieces.  If you go to a loaned item and select New fee/fine from the ellipsis you will see that Charge Fee/Fine opens with the loan data pre-loaded.   The fee/fine that is entered will be associated with that loaned item.  &lt;/p&gt;</comment>
                                                            <comment id="13159" author="5d6eeadef989e00d8c7e897b" created="Fri, 29 Mar 2019 22:12:13 +0000"  >&lt;p&gt;Comment from the March Meeting : GDPR/ PA - FOLIO doesnt have it as the FSE we will step up and anonymizing - this will need to be a seting - could be in Q4, best if in Q2 or Q3&lt;/p&gt;</comment>
                                                            <comment id="13161" author="5af5ed55244bc90a106063c7" created="Thu, 13 Jun 2019 12:30:58 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ae530422d-154a-4c37-b957-18a88051448e&quot; class=&quot;user-hover&quot; rel=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; data-account-id=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; accountid=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; rel=&quot;noreferrer&quot;&gt;Emma Boettcher&lt;/a&gt; tentatively shifting this from CF to Concorde since it looks like they will be doing other anonymization work.&lt;/p&gt;</comment>
                                                            <comment id="13162" author="5c48911b54e1e6466b11f38c" created="Tue, 9 Jul 2019 14:45:28 +0000"  >&lt;p&gt;The split here is helpful - Duke would need to keep this at go-live, and the split Jira (scrubbing, 
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-1853&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-1853&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Future Fees/Fines: Scrub loan and item information from fee/fine records&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-1853
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-complete jira-macro-single-issue-export-pdf&quot;&gt;Draft&lt;/span&gt;
            &lt;/span&gt;
) we would rank as up to a year.&lt;/p&gt;</comment>
                                                            <comment id="13164" author="712020:e530422d-154a-4c37-b957-18a88051448e" created="Fri, 27 Sep 2019 16:49:49 +0000"  >&lt;p&gt;Split and moved unfinished/in progress stories to 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-2068&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-2068&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Anonymizing closed loans through settings&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-2068
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
 and 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-2069&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-2069&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Anonymizing closed loans through settings: exception for fee/fine action&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-2069
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
&lt;/p&gt;</comment>
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            <issuekey id="10372">UXPROD-377</issuekey>
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            <issuekey id="13011">UXPROD-1853</issuekey>
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