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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[UXPROD-4159] Hebis: Implement Reminder Fees for German Libraries (extended Poppy) </title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-4159</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;Minimal requirements implemented in the scope of 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-2015&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-2015&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Hebis (Poppy): Implement Reminder Fees for German Libraries. Minimal requirements&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-2015
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
. This feature will be capturing the remaining work. &lt;/p&gt;

&lt;p&gt;&amp;#8212;&lt;/p&gt;

&lt;p&gt;See RA SIG presentation at &lt;a href=&quot;https://docs.google.com/presentation/d/1xH9O5ytkd21eApuJTSiVmCrLotXekMQL3Nzk5BjpmvA/edit?usp=sharing&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://docs.google.com/presentation/d/1xH9O5ytkd21eApuJTSiVmCrLotXekMQL3Nzk5BjpmvA/edit?usp=sharing&lt;/a&gt; for details (was updated after December 16, 2021, February 3, 2022 and April 25, 2022 meetings).&lt;/p&gt;

&lt;p&gt;OVERVIEW: This is related to overdue fines, but is not the same thing. Overdue fines are calculated when an overdue item is returned to the library. The patron is billed at that point. The amount owed is often a huge shock to the patron. Reminder fees are billed to the patron immediately when the item becomes overdue. The patron is notified of what they already owe even if they return the item right now. If they wait longer to return the item, they are notified that they now owe more in reminder fees. Some libraries charge both reminder fees and overdue fines.&lt;/p&gt;

&lt;p&gt;DETAILS: The German libraries charge reminder fees after an item becomes overdue with a scheduled process that creates a reminder notice. The process usually runs at night on a regular schedule (e.g. at 12:00:01). A notice is sent to the patron indicating that they now owe a certain amount (1 Euro, 3 Euros). Often there is a 7-day or 13-day grace period before the next reminder fee is charged, giving the patron time to return the item. The second reminder fee is usually twice as much as the first reminder fee. Again there will be a grace period. Often the third reminder fee will be the last, but there may be a 4th or 5th. Usually after the 2nd or 3rd reminder the library will use block the patron from borrowing/renewing/requesting until the item is renewed. The final reminder usually must be sent via snail mail. Some of the requirements are regulated by state law and some are preferences that must be added to Settings.&lt;/p&gt;

&lt;p&gt;EXAMPLES: See the spreadsheet at &lt;a href=&quot;https://docs.google.com/spreadsheets/d/14z4drYUGeRvYxB5BhJ6HU6kKAbHVMQqN6BLjtwIx8T0/edit#gid=1907843891&amp;amp;range=A1&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://docs.google.com/spreadsheets/d/14z4drYUGeRvYxB5BhJ6HU6kKAbHVMQqN6BLjtwIx8T0/edit#gid=1907843891&amp;amp;range=A1&lt;/a&gt; for examples. The tabs named Example 2, 5, 6, 7 and 8 have German examples. Attached file &lt;b&gt;Mockups.png&lt;/b&gt; provides a summary of all libraries in one place. Attached file &lt;b&gt;Automated Reminder Fee.pdf&lt;/b&gt; includes an actual example of a reminder notice.&lt;/p&gt;

&lt;p&gt;EXCEPTION: It appears that Leipzig does not do &quot;reminder fees&quot; but charges overdue fines immediately. See attached file &lt;b&gt;Leizig_Overdue_Fines_Example.xlsx&lt;/b&gt; for the details. We may need to create a separate UXPROD feature for this.&lt;/p&gt;

&lt;p&gt;WHEN NEEDED: German libraries need this feature in order to implement Circulation.&lt;/p&gt;</description>
                <environment></environment>
        <key id="12638">UXPROD-4159</key>
            <summary>Hebis: Implement Reminder Fees for German Libraries (extended Poppy) </summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="13654">UXPROD-792</parent>
                                    <priority id="10001" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p2.svg">P2</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10003">Done</resolution>
                                                        <assignee accountid="712020:71739113-f574-435a-b1b6-387a0a85f3ae">Florian Ruckelshausen</assignee>
                                                                <reporter accountid="557058:a957226f-df85-4fc8-97f4-8b27a26029ed">Holly Mistlebauer</reporter>
                                    <labels>
                            <label>Current-ff-work</label>
                            <label>feesfines</label>
                            <label>hebis</label>
                            <label>needs-testrail</label>
                            <label>resourceaccess</label>
                            <label>was-quesnelia-now-poppy</label>
                    </labels>
                <created>Wed, 29 Mar 2023 15:38:37 +0000</created>
                <updated>Thu, 8 Feb 2024 15:35:58 +0000</updated>
                            <resolved>Mon, 2 Oct 2023 12:06:35 +0000</resolved>
                                                    <fixVersion>Poppy (R2 2023)</fixVersion>
                                    <component>Fees/Fines</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>30</watches>
                                                                    <issuelinks>
                            <issuelinktype id="10000">
                    <name>Blocks</name>
                                            <outwardlinks description="blocks">
                                        <issuelink>
            <issuekey id="12282">UXPROD-3461</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="13432">UXPROD-4464</issuekey>
        </issuelink>
                            </outwardlinks>
                                                        </issuelinktype>
                            <issuelinktype id="10008">
                    <name>Defines</name>
                                                                <inwardlinks description="is defined by ">
                                        <issuelink>
            <issuekey id="69406">MODFEE-356</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="59269">UICIRC-955</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="43911">UIU-2846</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="43590">UIU-2588</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="43591">UIU-2590</issuekey>
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            <issuekey id="43593">UIU-2591</issuekey>
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                            <issuelinktype id="10006">
                    <name>Gantt End to Start</name>
                                            <outwardlinks description="has to be done before">
                                        <issuelink>
            <issuekey id="12699">UXPROD-4003</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="13355">UXPROD-3896</issuekey>
        </issuelink>
                            </outwardlinks>
                                                                <inwardlinks description="has to be done after">
                                        <issuelink>
            <issuekey id="11297">UXPROD-2015</issuekey>
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                            <issuelinktype id="10003">
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                                            <outwardlinks description="relates to">
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            <issuekey id="10256">UXPROD-109</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="10185">UXPROD-96</issuekey>
        </issuelink>
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                            <attachment id="11114" name="3-reminder-fees-update.jpg" size="230550" author="557058:f80403de-e149-421e-8750-af45c853402f" created="Wed, 29 Mar 2023 15:38:41 +0000"/>
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                            <attachment id="11118" name="Reminder Notice and Fee from FOLIO Glossary of Terms.JPG" size="129253" author="557058:f80403de-e149-421e-8750-af45c853402f" created="Wed, 29 Mar 2023 15:38:41 +0000"/>
                            <attachment id="11119" name="hebis_Gap_H-RA-3_ReminderFees_20221221.pdf" size="98288" author="557058:f80403de-e149-421e-8750-af45c853402f" created="Wed, 29 Mar 2023 15:38:41 +0000"/>
                            <attachment id="11120" name="hebis_Reminder fees - minimal Requirements_20230213.docx" size="23665" author="557058:f80403de-e149-421e-8750-af45c853402f" created="Wed, 29 Mar 2023 15:38:41 +0000"/>
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