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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[UXPROD-3999] Bundle overdue fines into a single notice (&#8220;Multiples&#8221;) when charging: At check-in</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-3999</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;&lt;b&gt;Current situation or problem&lt;/b&gt;:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Overdue fines are generated according to the settings in the overdue fine policy (i.e. patron is billed/charged a calculated amount, at the timepoint when the overdue item is checked in).&lt;/li&gt;
	&lt;li&gt;The patron notice policy contains two triggers (&quot;Overdue fine, returned&quot; and &quot;Overdue fine, renewed&quot;) to send a notice when the patron is charged overdue fines.&lt;/li&gt;
	&lt;li&gt;Currently, a SINGLE notice is sent out for every SINGLE overdue fine.&lt;/li&gt;
&lt;/ul&gt;


&lt;ul&gt;
	&lt;li&gt;The aim of this feature = Send MULTIPLE overdue fines in a SINGLE notice.&lt;/li&gt;
	&lt;li&gt;The bundling happens at the check-in END SESSION (whether by clicking on the button, or by the session running out) ; using the same logic as for the check-out/-in multiples.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;In scope&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;BE: Bundle mutliple overdue fines into one single notice:&#160;CIRC-1726&lt;/li&gt;
	&lt;li&gt;&lt;font color=&quot;#172b4d&quot;&gt;BE: Closed overdue fines are not included in bundled notices: 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;CIRC-1736&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/CIRC-1736&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;BE: Closed overdue fines are not included in bundled notices&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10309?size=medium&quot; /&gt;
            CIRC-1736
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Out of scope:&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;New notice tokens&lt;/li&gt;
	&lt;li&gt;Changes to the notice template&#160;&lt;/li&gt;
	&lt;li&gt;Changes to the notice policy&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Questions&lt;/b&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="12611">UXPROD-3999</key>
            <summary>Bundle overdue fines into a single notice (&#8220;Multiples&#8221;) when charging: At check-in</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="13680">UXPROD-18</parent>
                                    <priority id="10001" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p2.svg">P2</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10003">Done</resolution>
                                                        <assignee accountid="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d">julie.bickle</assignee>
                                                                <reporter accountid="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d">julie.bickle</reporter>
                                    <labels>
                            <label>patron_notice</label>
                    </labels>
                <created>Mon, 30 Jan 2023 12:54:36 +0000</created>
                <updated>Thu, 8 Feb 2024 15:50:19 +0000</updated>
                            <resolved>Mon, 19 Jun 2023 10:53:33 +0000</resolved>
                                                    <fixVersion>Poppy (R2 2023)</fixVersion>
                                        <due></due>
                            <votes>0</votes>
                                    <watches>4</watches>
                                                                <comments>
                                                            <comment id="15856" author="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d" created="Mon, 15 May 2023 11:09:58 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3A92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; class=&quot;user-hover&quot; rel=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; data-account-id=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; accountid=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; rel=&quot;noreferrer&quot;&gt;julie.bickle&lt;/a&gt;&#160;: If 3 + 3 overdue at checkout, then reminder one day later = 6?&lt;br/&gt;
UPDATE: Yes for &quot;Overdue, returned&quot;, no for &quot;Overdue, renewed&quot;.&lt;/p&gt;</comment>
                                                            <comment id="15858" author="557058:eb198214-3032-45c9-9781-9967c26deb3f" created="Wed, 14 Jun 2023 13:59:44 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3A92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; class=&quot;user-hover&quot; rel=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; data-account-id=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; accountid=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; rel=&quot;noreferrer&quot;&gt;julie.bickle&lt;/a&gt; one oversight i think i may have found is in relation to &lt;a href=&quot;https://folio-org.atlassian.net/browse/UICHKIN-385&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://folio-org.atlassian.net/browse/UICHKIN-385&lt;/a&gt; . What happens if a user never closes the session?&#160; I can see this happening with Student employees not remembering to click &apos;end session&apos; and moving away from the check-in screen. Should another ticket be added to address hanging sessions?&lt;/p&gt;</comment>
                                                            <comment id="15861" author="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d" created="Mon, 19 Jun 2023 10:53:33 +0000"  >&lt;p&gt;I confirm this works in Snapshot.&lt;/p&gt;</comment>
                                                            <comment id="15863" author="712020:f8cf10ec-9a7e-4703-b676-c1a8cf664b2a" created="Mon, 19 Jun 2023 14:43:53 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aeb198214-3032-45c9-9781-9967c26deb3f&quot; class=&quot;user-hover&quot; rel=&quot;557058:eb198214-3032-45c9-9781-9967c26deb3f&quot; data-account-id=&quot;557058:eb198214-3032-45c9-9781-9967c26deb3f&quot; accountid=&quot;557058:eb198214-3032-45c9-9781-9967c26deb3f&quot; rel=&quot;noreferrer&quot;&gt;Thomas Trutt&lt;/a&gt; Hanging sessions will eventually expire and will be closed automatically shortly after&lt;/p&gt;</comment>
                    </comments>
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                            <issuelinktype id="10011">
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