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    <title>FOLIO Jira</title>
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    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[UXPROD-3929] Future Fees/Fines: Need to be able to claim returned an item for which the fees/fines were transferred</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-3929</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;If an item is aged to lost and billed a lost item fee (or fees), which is then transferred, the loan is closed.  After the loan is closed you are unable to mark the item as Claim Returned.  What is the patron doesn&apos;t notice they were billed for the item until the lost item fee (or fees) has been transferred?  &lt;/p&gt;

&lt;p&gt;There are workarounds, but the issue is that the item never enters the claim returned workflow.  &lt;/p&gt;

&lt;p&gt;Here is an example from Nolana Bugfest...&lt;br/&gt;
&lt;a href=&quot;https://bugfest-nolana.int.aws.folio.org/users/d73a183a-6136-4f62-9070-601d1fe07ab8/loans/view/6c6b89b3-12cb-4ceb-8dbb-5542435db169&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://bugfest-nolana.int.aws.folio.org/users/d73a183a-6136-4f62-9070-601d1fe07ab8/loans/view/6c6b89b3-12cb-4ceb-8dbb-5542435db169&lt;/a&gt;&lt;/p&gt;

&lt;p&gt; &lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;/rest/api/3/attachment/content/10102&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt; &lt;/p&gt;</description>
                <environment></environment>
        <key id="13401">UXPROD-3929</key>
            <summary>Future Fees/Fines: Need to be able to claim returned an item for which the fees/fines were transferred</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="13654">UXPROD-792</parent>
                                    <priority id="10005" iconUrl="https://dev.folio.org/assets/jira-priority/tbd.svg">TBD</priority>
                        <status id="10000" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/generic.png" description="(Migrated on 4 Feb 2024 13:41 UTC)">Draft</status>
                    <statusCategory id="2" key="new" colorName="blue-gray"/>
                                    <resolution id="-1">Unresolved</resolution>
                                                        <assignee accountid="-1">Unassigned</assignee>
                                                                <reporter accountid="557058:a957226f-df85-4fc8-97f4-8b27a26029ed">Holly Mistlebauer</reporter>
                                    <labels>
                            <label>Unassigned-from-Holly</label>
                            <label>feesfines</label>
                            <label>resourceaccess</label>
                    </labels>
                <created>Thu, 15 Dec 2022 21:11:22 +0000</created>
                <updated>Thu, 30 Nov 2023 16:41:17 +0000</updated>
                                                                            <component>Fees/Fines</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                                <comments>
                                                            <comment id="18411" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Thu, 15 Dec 2022 21:18:30 +0000"  >&lt;p&gt;This was discussed briefly at the Resource Access SIG meeting on December 15, 2022.  We identified the need for this but the details still need to fleshed out.  &lt;/p&gt;</comment>
                    </comments>
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                            <attachment id="10102" name="screenshot-1.png" size="159358" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Thu, 15 Dec 2022 21:15:49 +0000"/>
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