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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
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        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[UXPROD-392] Future Fees/Fines: Calculate and display pending fees/fines</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-392</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;Calculate pending fees/fines that are not included in the outstanding balance but are displayed within User Details, Checkout Borrower , Loans History and Details, and Fee/Fine History and Details.&lt;/p&gt;

&lt;p&gt;&lt;font color=&quot;#d04437&quot;&gt;Attached zipped folder &lt;b&gt;Pending.zip&lt;/b&gt; contains mock-ups and in-progress requirements for this feature.&lt;/font&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="12998">UXPROD-392</key>
            <summary>Future Fees/Fines: Calculate and display pending fees/fines</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="13654">UXPROD-792</parent>
                                    <priority id="10005" iconUrl="https://dev.folio.org/assets/jira-priority/tbd.svg">TBD</priority>
                        <status id="10000" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/generic.png" description="(Migrated on 4 Feb 2024 13:41 UTC)">Draft</status>
                    <statusCategory id="2" key="new" colorName="blue-gray"/>
                                    <resolution id="-1">Unresolved</resolution>
                                                        <assignee accountid="-1">Unassigned</assignee>
                                                                <reporter accountid="557058:a957226f-df85-4fc8-97f4-8b27a26029ed">Holly Mistlebauer</reporter>
                                    <labels>
                            <label>Unassigned-from-Holly</label>
                            <label>feesfines</label>
                            <label>resourceaccess</label>
                    </labels>
                <created>Wed, 21 Mar 2018 20:29:33 +0000</created>
                <updated>Thu, 12 Jan 2023 16:50:06 +0000</updated>
                                                                            <component>Fees/Fines</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>4</watches>
                                                                <comments>
                                                            <comment id="15405" author="5afc1ced2083b15a0bd3e494" created="Wed, 20 Jun 2018 07:58:36 +0000"  >&lt;p&gt;Hi! &lt;/p&gt;

&lt;p&gt;We&apos;re in the process of filling in the Feature Prioritization Spreadsheet here at Chalmers, and are not sure that we understand what this feature does. I think what confuses us is the concept of having a fee/fine that is not included in the outstanding balance. Does &quot;pending&quot; in this case indicate some kind of state where the fee/fine is not yet &quot;definitive&quot;, i.e. might under certain circumstances not become a &quot;real&quot; fee/fine after all? &lt;/p&gt;

&lt;p&gt;Thank you!&lt;/p&gt;

&lt;p&gt;Best regards,&lt;br/&gt;
Lisa from Chalmers&lt;/p&gt;</comment>
                                                            <comment id="15409" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Wed, 20 Jun 2018 16:55:26 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5afc1ced2083b15a0bd3e494&quot; class=&quot;user-hover&quot; rel=&quot;5afc1ced2083b15a0bd3e494&quot; data-account-id=&quot;5afc1ced2083b15a0bd3e494&quot; accountid=&quot;5afc1ced2083b15a0bd3e494&quot; rel=&quot;noreferrer&quot;&gt;Lisa Sj&#246;gren&lt;/a&gt;, that is correct.  The fee/fine is not real yet.  Most likely the item is overdue but the loan policy provides for a &quot;grace period.&quot;  For example, a book may have a one-week grace period.  We are letting the patron know that the book is overdue when the due date is by-passed, and start calculating the overdue fines that will be owed if the book is not returned during the one-week grace period. Everyday the pending fee/fine will increase.  If the book is returned before the grace period ends, the pending fee/fine goes away.  If not, it will continue to grow until the book is returned when it will become a &quot;real&quot; fee/fine.  Most libraries view this as a lower priority.  &lt;br/&gt;
Best,&lt;br/&gt;
Holly &lt;/p&gt;</comment>
                                                            <comment id="15414" author="5afc1ced2083b15a0bd3e494" created="Thu, 21 Jun 2018 06:16:33 +0000"  >&lt;p&gt;Thank you for the very clear explanation of of pending fines and grace period, &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aa957226f-df85-4fc8-97f4-8b27a26029ed&quot; class=&quot;user-hover&quot; rel=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; data-account-id=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; accountid=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; rel=&quot;noreferrer&quot;&gt;Holly Mistlebauer&lt;/a&gt;! &lt;br/&gt;
As I suspected, this is not something that we use (or plan to start using) at Chalmers.&lt;/p&gt;

&lt;p&gt;Best,&lt;br/&gt;
Lisa&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10003">
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                                                                <inwardlinks description="relates to">
                                        <issuelink>
            <issuekey id="10509">UXPROD-780</issuekey>
        </issuelink>
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                            <attachment id="11195" name="Pending.zip" size="504521" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Tue, 12 Mar 2019 14:08:24 +0000"/>
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