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<channel>
    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
    </build-info>

<item>
            <title>[UXPROD-3765] Add &quot;Patron Group&quot; as staff slip token</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-3765</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;&lt;b&gt;Current situation or problem&lt;/b&gt;: Librarians needs to see the patron group of the requestor on the staff slips.&lt;br/&gt;
This is one of the requests of&#160;UXPROD-1830&lt;/p&gt;

&lt;p&gt;&lt;b&gt;In scope:&lt;/b&gt;&#160;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Adding a token to the staff slip template editor&lt;/li&gt;
	&lt;li&gt;Showing live data on a staff slip produced in the Requests app (pick slip)&lt;/li&gt;
	&lt;li&gt;Showing live data on a staff slip produced in the Check in app (hold, delivery request and transfer slips)&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Out of scope:&lt;/b&gt; Any editing or computing of the live data populated in the token.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Proposed solution/stories:&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;UICIRC-791: Add &quot;Patron Group&quot; as staff slip token in Settings&lt;/li&gt;
	&lt;li&gt;CIRC-1578: Add the field &quot;requester.patronGroup&quot; to the Requester Object in the Staff Slip context, for pick slips generated in the Requests app.&lt;/li&gt;
	&lt;li&gt;CIRC-1579: Add the field &quot;requester.patronGroup&quot; to the Requester Object in the Staff Slip context, for hold, request delivery and transit slips generated in the Check in app.&lt;/li&gt;
	&lt;li&gt;UIREQ-804: Populate the token &quot;requester.patronGroup&quot; in the pick slip, with the data provided by the backend in the ui-requests module.&lt;/li&gt;
	&lt;li&gt;UICHKIN-347: Populate the token &quot;requester.patronGroup&quot; in the hold, request delivery and transit slips, with the data provided by the backend in the ui-checkin module.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Links to additional info&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Questions&lt;/b&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="12460">UXPROD-3765</key>
            <summary>Add &quot;Patron Group&quot; as staff slip token</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="13681">UXPROD-19</parent>
                                    <priority id="10002" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p3.svg">P3</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10003">Done</resolution>
                                                        <assignee accountid="62e94faeb5b801a9afeeccc1">Tim Auger</assignee>
                                                                <reporter accountid="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d">julie.bickle</reporter>
                                    <labels>
                            <label>resourceaccess</label>
                            <label>staff_slips</label>
                    </labels>
                <created>Tue, 2 Aug 2022 10:52:15 +0000</created>
                <updated>Thu, 30 Nov 2023 16:42:31 +0000</updated>
                            <resolved>Thu, 2 Feb 2023 16:12:45 +0000</resolved>
                                                    <fixVersion>Orchid (R1 2023)</fixVersion>
                                        <due></due>
                            <votes>0</votes>
                                    <watches>4</watches>
                                                                <comments>
                                                            <comment id="15341" author="5c48911b54e1e6466b11f38c" created="Tue, 8 Nov 2022 17:51:16 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3A92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; class=&quot;user-hover&quot; rel=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; data-account-id=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; accountid=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; rel=&quot;noreferrer&quot;&gt;julie.bickle&lt;/a&gt; &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=62e94faeb5b801a9afeeccc1&quot; class=&quot;user-hover&quot; rel=&quot;62e94faeb5b801a9afeeccc1&quot; data-account-id=&quot;62e94faeb5b801a9afeeccc1&quot; accountid=&quot;62e94faeb5b801a9afeeccc1&quot; rel=&quot;noreferrer&quot;&gt;Tim Auger&lt;/a&gt; Duke really needs this to be in Poppy. Can we talk about whether that would be possible?&lt;/p&gt;</comment>
                                                            <comment id="15343" author="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d" created="Wed, 9 Nov 2022 09:12:38 +0000"  >&lt;p&gt;From my side, this is ready for dev; I&apos;ll leave it up to the team&apos;s lead PO to decide in which release it can go.&lt;/p&gt;</comment>
                                                            <comment id="15344" author="62e94faeb5b801a9afeeccc1" created="Thu, 10 Nov 2022 17:59:44 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5c48911b54e1e6466b11f38c&quot; class=&quot;user-hover&quot; rel=&quot;5c48911b54e1e6466b11f38c&quot; data-account-id=&quot;5c48911b54e1e6466b11f38c&quot; accountid=&quot;5c48911b54e1e6466b11f38c&quot; rel=&quot;noreferrer&quot;&gt;Erin Nettifee&lt;/a&gt; &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3A92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; class=&quot;user-hover&quot; rel=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; data-account-id=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; accountid=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; rel=&quot;noreferrer&quot;&gt;julie.bickle&lt;/a&gt; Learning time for me. Why is it important to add the patron group on staff slips? Is it one of those cases where services for faculty is different than everyone else?&lt;/p&gt;</comment>
                                                            <comment id="15348" author="5c48911b54e1e6466b11f38c" created="Thu, 10 Nov 2022 18:13:32 +0000"  >&lt;p&gt;Yes - this is how Duke would summarize the issue:&lt;/p&gt;

&lt;blockquote&gt;&lt;p&gt;&quot;Several Duke libraries depend on patron group appearing on a hold slip or pick slip to trigger workflows for faculty delivery. This includes Lilly and Music on East Campus, and Divinity, Ford and Law on West Campus.&lt;/p&gt;

&lt;p&gt;FOLIO has implemented request delivery functionality that ideally would handle at least some delivery requirements, but it is not complete and doesn&apos;t meet basic requirements of being able to route to a final &quot;delivery&quot; service point. See &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-2429&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://folio-org.atlassian.net/browse/UXPROD-2429&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Using faculty delivery as currently implemented in FOLIO would result in items being checked out to the patron at the first service point the item was checked in at, which is often &lt;b&gt;not&lt;/b&gt; the delivery service point. Choosing to opt out of checking the item out to the patron at that point does not work either; the item remains in &quot;Awaiting delivery&quot; with no information about where the item should go next.&lt;/p&gt;

&lt;p&gt;As such, we cannot use faculty delivery as currently implemented and really need to be able to tell from a slip who is a faculty member and who isn&apos;t. Without that, individual locations would need to maintain lists of faculty who have been getting item delivery to their offices, and expect staff to check those lists for every patron name when processing requests. That is simply not feasible given the volume of requests that are handled by part-time student staff; the error rate is just too high.&lt;/p&gt;

&lt;p&gt;In addition, the &quot;address fields&quot; are only available on &quot;request delivery&quot; slips. Without having the office address field on the hold slip, it will be very difficult to determine where items need to be delivered.&quot;&lt;/p&gt;&lt;/blockquote&gt;

&lt;p&gt;So this is a response to other things in the project not being where we need them, but also talking about the general need.&lt;/p&gt;</comment>
                                                            <comment id="15352" author="62e94faeb5b801a9afeeccc1" created="Thu, 10 Nov 2022 18:46:10 +0000"  >&lt;p&gt;Thank you, &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5c48911b54e1e6466b11f38c&quot; class=&quot;user-hover&quot; rel=&quot;5c48911b54e1e6466b11f38c&quot; data-account-id=&quot;5c48911b54e1e6466b11f38c&quot; accountid=&quot;5c48911b54e1e6466b11f38c&quot; rel=&quot;noreferrer&quot;&gt;Erin Nettifee&lt;/a&gt; Makes complete sense and really brought back some memories for me as a student library working walking around campus delivery books and copied articles. Those were the days I relished!&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                                                            <comment id="15354" author="5c48911b54e1e6466b11f38c" created="Thu, 10 Nov 2022 19:17:30 +0000"  >&lt;p&gt;Right - but hopefully it also makes clear why this is so important for our go-live &amp;#8211; faculty delivery is not fully baked, but we still have to be able to do it. Honestly I&apos;m really surprised it wasn&apos;t added as part of the initial group of user fields. &lt;/p&gt;</comment>
                                                            <comment id="15357" author="62e94faeb5b801a9afeeccc1" created="Thu, 10 Nov 2022 21:41:34 +0000"  >&lt;p&gt;I would have expected it. There are other like design choices that I&apos;ve seen that could have achieved more. &lt;img class=&quot;emoticon&quot; src=&quot;/images/icons/emoticons/biggrin.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/p&gt;

&lt;p&gt;I added it to Poppy but we will probably pick it up for Orchid.&#160;&lt;/p&gt;</comment>
                                                            <comment id="15360" author="5c48911b54e1e6466b11f38c" created="Wed, 25 Jan 2023 15:33:45 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=62e94faeb5b801a9afeeccc1&quot; class=&quot;user-hover&quot; rel=&quot;62e94faeb5b801a9afeeccc1&quot; data-account-id=&quot;62e94faeb5b801a9afeeccc1&quot; accountid=&quot;62e94faeb5b801a9afeeccc1&quot; rel=&quot;noreferrer&quot;&gt;Tim Auger&lt;/a&gt; &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3A92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; class=&quot;user-hover&quot; rel=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; data-account-id=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; accountid=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; rel=&quot;noreferrer&quot;&gt;julie.bickle&lt;/a&gt; should this feature be &quot;In progress&quot; since the stories are all being worked / in QA?&lt;/p&gt;</comment>
                                                            <comment id="15364" author="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d" created="Thu, 2 Feb 2023 14:23:47 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Aaed3d3a2-1bf2-4010-a950-50071033fbd6&quot; class=&quot;user-hover&quot; rel=&quot;712020:aed3d3a2-1bf2-4010-a950-50071033fbd6&quot; data-account-id=&quot;712020:aed3d3a2-1bf2-4010-a950-50071033fbd6&quot; accountid=&quot;712020:aed3d3a2-1bf2-4010-a950-50071033fbd6&quot; rel=&quot;noreferrer&quot;&gt;Nika Mindadze&lt;/a&gt; and &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=62e94faeb5b801a9afeeccc1&quot; class=&quot;user-hover&quot; rel=&quot;62e94faeb5b801a9afeeccc1&quot; data-account-id=&quot;62e94faeb5b801a9afeeccc1&quot; accountid=&quot;62e94faeb5b801a9afeeccc1&quot; rel=&quot;noreferrer&quot;&gt;Tim Auger&lt;/a&gt;&#160;&lt;br/&gt;
I have checked the UI tickets, 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UICIRC-791&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UICIRC-791&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Add &amp;quot;Patron Group&amp;quot; as staff slip token in Settings&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10309?size=medium&quot; /&gt;
            UICIRC-791
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
 , 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UICHKIN-347&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UICHKIN-347&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Populate the token &amp;quot;requester.patronGroup&amp;quot; in the hold, request delivery and transit slips, with the data provided by the backend in the ui-checkin module.&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10309?size=medium&quot; /&gt;
            UICHKIN-347
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
 , &#160;UIREQ-804 , i.e. I have checked this feature from a UI perspective: the token behaves as expected in the staff slip template + in the slips themselves.&lt;/p&gt;

&lt;p&gt;However, I am unable to check the BE tickets (
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;CIRC-1578&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/CIRC-1578&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Add the field &amp;quot;requester.patronGroup&amp;quot; to the Requester Object in the Staff Slip context, for pick slips generated in the Requests app.&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10309?size=medium&quot; /&gt;
            CIRC-1578
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
 , 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;CIRC-1579&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/CIRC-1579&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Add the field &amp;quot;requester.patronGroup&amp;quot; to the Requester Object in the Staff Slip context, for hold, request delivery and transit slips generated in the Check in app&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10309?size=medium&quot; /&gt;
            CIRC-1579
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
 ); I trust they work fine because the UI result is as expected.&lt;/p&gt;

&lt;p&gt;How do you want me to go about updating/ closing the tickets? Is the process the same as for team Vega?&lt;/p&gt;</comment>
                                                            <comment id="15368" author="62e94faeb5b801a9afeeccc1" created="Thu, 2 Feb 2023 15:12:13 +0000"  >&lt;p&gt;Wonderful &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3A92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; class=&quot;user-hover&quot; rel=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; data-account-id=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; accountid=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; rel=&quot;noreferrer&quot;&gt;julie.bickle&lt;/a&gt; You can close all of the tickets, even the backend. For these, it is a safe assumption that the UI is driven by the backend and non-happy path cases would have been tested by &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Aaed3d3a2-1bf2-4010-a950-50071033fbd6&quot; class=&quot;user-hover&quot; rel=&quot;712020:aed3d3a2-1bf2-4010-a950-50071033fbd6&quot; data-account-id=&quot;712020:aed3d3a2-1bf2-4010-a950-50071033fbd6&quot; accountid=&quot;712020:aed3d3a2-1bf2-4010-a950-50071033fbd6&quot; rel=&quot;noreferrer&quot;&gt;Nika Mindadze&lt;/a&gt;&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Thank you!&lt;/p&gt;</comment>
                                                            <comment id="15371" author="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d" created="Thu, 2 Feb 2023 16:12:45 +0000"  >&lt;p&gt;I confirm that this worked in Snapshot: I could see the patron group in the pick slip in Requests.&lt;/p&gt;</comment>
                    </comments>
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