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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[UXPROD-3743] Enable editing of the default new account / password reset / username emails from the FOLIO user interface</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-3743</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;&lt;b&gt;Current situation or problem&lt;/b&gt;:&lt;/p&gt;

&lt;p&gt;FOLIO has five canned email templates that can be used when setting up user accounts.&lt;/p&gt;

&lt;p&gt;Email Template #1: Activate your Folio account&lt;br/&gt;
Email Template  #2: Reset your Folio account&lt;br/&gt;
Email Template #3: Folio account successfully created&lt;br/&gt;
Email Template #4: Username located email template&lt;br/&gt;
Email Template #5: Your Folio password changed&lt;/p&gt;

&lt;p&gt;Each of these templates is stored in mod-template-engine, but unlike patron notice templates, they are not able to be edited through the FOLIO user interface. This represents challenges to libraries who would like to include new / different wording and branding in the emails that come from their FOLIO systems (such as libraries using ReShare, which utilizes FOLIO&apos;s user management system.)&lt;/p&gt;

&lt;p&gt;&lt;b&gt;In scope&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Developing an area of Settings where each of these five templates can be edited through the FOLIO UI, such as a new area in Settings &amp;gt; Users or Settings &amp;gt; Tenant. It&apos;s likely that because these involve password resets, libraries may want only systems administrators to be able to modify these templates, while a broader group of staff have access to create templates for patron notices - so it makes sense to differentiate between the two.&lt;/li&gt;
	&lt;li&gt;Developing appropriate permissions to control access to the new area in Settings&lt;/li&gt;
	&lt;li&gt;Include existing tokens or add new tokens as appropriate.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Out of scope&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Changing how those emails are delivered to FOLIO users&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Use case(s)&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;A library has required institutional guidelines on text to use when passwords are reset, such as mandating that staff members call a phone number when an unexpected password reset occurs. They need to include that text in the message.&lt;/li&gt;
	&lt;li&gt;A library wants to include a link to new hire training material in the &quot;FOLIO account successfully created&quot; email to help new staff easily find their way to help materials.&lt;/li&gt;
	&lt;li&gt;A library is using ReShare but not using FOLIO, and wants the email text to talk about ReShare instead of FOLIO.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Proposed solution/stories&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Links to additional info&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Questions&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Are new tokens desired, or would libraries want access to existing tokens that are used in patron notices? Or, since it is always the same email text for a tenant, is it enough to not use tokens at all?&lt;/li&gt;
&lt;/ul&gt;
</description>
                <environment></environment>
        <key id="13305">UXPROD-3743</key>
            <summary>Enable editing of the default new account / password reset / username emails from the FOLIO user interface</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                                            <priority id="10005" iconUrl="https://dev.folio.org/assets/jira-priority/tbd.svg">TBD</priority>
                        <status id="10000" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/generic.png" description="(Migrated on 4 Feb 2024 13:41 UTC)">Draft</status>
                    <statusCategory id="2" key="new" colorName="blue-gray"/>
                                    <resolution id="-1">Unresolved</resolution>
                                                        <assignee accountid="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d">julie.bickle</assignee>
                                                                <reporter accountid="5c48911b54e1e6466b11f38c">Erin Nettifee</reporter>
                                    <labels>
                            <label>enettifee-reviewed</label>
                            <label>notice_other</label>
                            <label>patron_notice</label>
                    </labels>
                <created>Tue, 5 Jul 2022 20:03:58 +0000</created>
                <updated>Thu, 30 Nov 2023 16:42:41 +0000</updated>
                                                                                <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                                <comments>
                                                            <comment id="18375" author="5f5241b9fcaf93003b5bee25" created="Wed, 13 Jul 2022 20:26:45 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=62a96ae7192edb006f9f1bf9&quot; class=&quot;user-hover&quot; rel=&quot;62a96ae7192edb006f9f1bf9&quot; data-account-id=&quot;62a96ae7192edb006f9f1bf9&quot; accountid=&quot;62a96ae7192edb006f9f1bf9&quot; rel=&quot;noreferrer&quot;&gt;Khalilah Gambrell&lt;/a&gt; &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3A92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; class=&quot;user-hover&quot; rel=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; data-account-id=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; accountid=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; rel=&quot;noreferrer&quot;&gt;julie.bickle&lt;/a&gt; Should this be in user management or in notices? &lt;/p&gt;</comment>
                                                            <comment id="18376" author="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d" created="Tue, 2 Aug 2022 18:04:13 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5f5241b9fcaf93003b5bee25&quot; class=&quot;user-hover&quot; rel=&quot;5f5241b9fcaf93003b5bee25&quot; data-account-id=&quot;5f5241b9fcaf93003b5bee25&quot; accountid=&quot;5f5241b9fcaf93003b5bee25&quot; rel=&quot;noreferrer&quot;&gt;patty.wanninger&lt;/a&gt; Feels like a notices things to me. If you agree, feel free to assign me.&lt;/p&gt;</comment>
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