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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[UXPROD-3740] Notify user when item is returned, and ACTUAL COST gets cancelled / Scheduled notices</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-3740</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;&lt;b&gt;Current situation or problem&lt;/b&gt;:&lt;br/&gt;
UXPROD-2165&#160;covered the functionality to send automated notices for lost item fee/fines, for SET cost.&lt;br/&gt;
This set of features aims to replicate that functionality for ACTUAL COST (
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-3377&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-3377&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Loan: (FE) Lost Item Fees processing page for ACTUAL COST phase 1&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-3377
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
).&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Notify user when item(s) are charged aged to lost (automated f/f) with ACTUAL COST / Scheduled notices (UXPROD-3573&#160;)&lt;/li&gt;
	&lt;li&gt;&lt;b&gt;Notify user when item is returned, and ACTUAL COST gets cancelled / Scheduled notices (this ticket 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-3740&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-3740&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Notify user when item is returned, and ACTUAL COST gets cancelled / Scheduled notices&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-3740
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
)&lt;/b&gt;&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Use case(s)&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;As library staff, I want to send a notice to a patron, with the adjusted lost item fee/fine, due to the item being returned.
	&lt;ul&gt;
		&lt;li&gt;I want to configure a template, that is automatically sent out when the lost item is returned or renewed, and the actual cost is therefore cancelled.
		&lt;ul&gt;
			&lt;li&gt;FE | Make the token &quot;feeCharge.additionalInfo&quot; selectable for automated f/f adjustment notice templates (
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UICIRC-862&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UICIRC-862&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;FE | Make the token &amp;quot;feeCharge.additionalInfo&amp;quot; selectable for automated f/f adjustment notice templates&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10309?size=medium&quot; /&gt;
            UICIRC-862
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
 )&lt;/li&gt;
			&lt;li&gt;BE | Add the field &quot;feeCharge.additionalInfo&quot; to the Fee/Fine Charge object in the Notice context (MODFEE-289&#160;)&lt;/li&gt;
			&lt;li&gt;BE | Populate the token &quot;feeCharge.additionalInfo&quot; in the notices, with the data provided by the context (MODNOTIFY-114&#160;)&lt;/li&gt;
			&lt;li&gt;BE | Make sure the Fee/Fine Action object includes Actual Cost (
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;MODFEE-285&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/MODFEE-285&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;BE | Make sure the Fee/Fine Action object includes Actual Cost&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10309?size=medium&quot; /&gt;
            MODFEE-285
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
 )&lt;/li&gt;
		&lt;/ul&gt;
		&lt;/li&gt;
		&lt;li&gt;I want to add this template to a patron notice policy.
		&lt;ul&gt;
			&lt;li&gt;BE | Make sure the trigger &quot;Lost item returned - fee(s) adjusted&quot; includes Actual Cost (MODFEE-283&#160;)&lt;/li&gt;
		&lt;/ul&gt;
		&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
	&lt;li&gt;As library staff, I want to see the log of this notice being sent in the circ log.
	&lt;ul&gt;
		&lt;li&gt;
		&lt;ul&gt;
			&lt;li&gt;Task | Check that the notice actions appear in the circ log (UICIRC-861&#160;)&lt;/li&gt;
		&lt;/ul&gt;
		&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Other stories and/or considerations:&lt;/b&gt;&#160;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;What will be localised, and what not.&lt;/li&gt;
	&lt;li&gt;What permissions?&lt;/li&gt;
	&lt;li&gt;Karate tests (main biz logic) + performance tests + test rail cases.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Questions&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;&lt;b&gt;Have I selected the right modules for each story?&lt;/b&gt;&lt;/li&gt;
	&lt;li&gt;&lt;b&gt;In which order should the stories be done?&lt;/b&gt;&lt;/li&gt;
	&lt;li&gt;&lt;b&gt;Is&lt;/b&gt; UICIRC-861&#160;&lt;b&gt;indeed just a task?&lt;/b&gt;&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Out of scope&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Statements including status of all (outstanding) fees/fines by patron (
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-2113&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-2113&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Notify user of all fees/fines owed (summary statement)&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-2113
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-complete jira-macro-single-issue-export-pdf&quot;&gt;Draft&lt;/span&gt;
            &lt;/span&gt;
)&lt;/li&gt;
	&lt;li&gt;Declared lost notices (
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-2306&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-2306&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Notify user when items are declared lost&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-2306
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-complete jira-macro-single-issue-export-pdf&quot;&gt;Draft&lt;/span&gt;
            &lt;/span&gt;
)&lt;/li&gt;
	&lt;li&gt;Notices for fee/fine actions (e.g. pay, transfer, etc.) on automatic lost item fee/fines.&lt;/li&gt;
&lt;/ul&gt;
</description>
                <environment></environment>
        <key id="12439">UXPROD-3740</key>
            <summary>Notify user when item is returned, and ACTUAL COST gets cancelled / Scheduled notices</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="13680">UXPROD-18</parent>
                                    <priority id="10001" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p2.svg">P2</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10003">Done</resolution>
                                                        <assignee accountid="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d">julie.bickle</assignee>
                                                                <reporter accountid="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d">julie.bickle</reporter>
                                    <labels>
                            <label>patron_notice</label>
                    </labels>
                <created>Mon, 4 Jul 2022 12:57:04 +0000</created>
                <updated>Thu, 8 Feb 2024 15:50:23 +0000</updated>
                            <resolved>Tue, 11 Apr 2023 05:12:45 +0000</resolved>
                                                    <fixVersion>Poppy (R2 2023)</fixVersion>
                                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                                <comments>
                                                            <comment id="15302" author="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d" created="Tue, 21 Mar 2023 17:47:42 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=70121%3A1dedb047-b475-4ea4-9be9-79b3aa27956f&quot; class=&quot;user-hover&quot; rel=&quot;70121:1dedb047-b475-4ea4-9be9-79b3aa27956f&quot; data-account-id=&quot;70121:1dedb047-b475-4ea4-9be9-79b3aa27956f&quot; accountid=&quot;70121:1dedb047-b475-4ea4-9be9-79b3aa27956f&quot; rel=&quot;noreferrer&quot;&gt;Irina Pokhylets&lt;/a&gt; I have closed the stories that already work. So what is left is a little token work.&lt;br/&gt;
I&apos;m keeping all the stories together though, until the complete feature can be signed off.&lt;/p&gt;</comment>
                                                            <comment id="15304" author="70121:1dedb047-b475-4ea4-9be9-79b3aa27956f" created="Wed, 22 Mar 2023 09:22:43 +0000"  >&lt;p&gt;Thanks a lot, &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3A92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; class=&quot;user-hover&quot; rel=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; data-account-id=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; accountid=&quot;712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d&quot; rel=&quot;noreferrer&quot;&gt;julie.bickle&lt;/a&gt;!&lt;/p&gt;</comment>
                                                            <comment id="15306" author="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d" created="Tue, 28 Mar 2023 14:24:30 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3A3cb1228f-29cd-4ad0-b8c1-db55a8cbe043&quot; class=&quot;user-hover&quot; rel=&quot;712020:3cb1228f-29cd-4ad0-b8c1-db55a8cbe043&quot; data-account-id=&quot;712020:3cb1228f-29cd-4ad0-b8c1-db55a8cbe043&quot; accountid=&quot;712020:3cb1228f-29cd-4ad0-b8c1-db55a8cbe043&quot; rel=&quot;noreferrer&quot;&gt;Pavankumar&lt;/a&gt; I&apos;ve attached how to replicate the notice + a template you can use for the notices (please use the adjustment/action template).&lt;/p&gt;</comment>
                                                            <comment id="15308" author="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d" created="Tue, 11 Apr 2023 05:12:45 +0000"  >&lt;p&gt;I confirm this all works on Snapshot.&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10010">
                    <name>Continues</name>
                                            <outwardlinks description="continues">
                                        <issuelink>
            <issuekey id="12318">UXPROD-3573</issuekey>
        </issuelink>
                            </outwardlinks>
                                                        </issuelinktype>
                            <issuelinktype id="10008">
                    <name>Defines</name>
                                            <outwardlinks description="defines">
                                        <issuelink>
            <issuekey id="49455">CIRC-1766</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="69462">MODFEE-283</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="69461">MODFEE-285</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="36627">MODNOTIFY-114</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="59220">UICIRC-862</issuekey>
        </issuelink>
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                                                        </issuelinktype>
                            <issuelinktype id="10003">
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            <issuekey id="69408">MODFEE-363</issuekey>
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                            <attachment id="11049" name="Patron notice templates_FeeFines.docx" size="17566" author="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d" created="Tue, 28 Mar 2023 14:23:16 +0000"/>
                            <attachment id="11050" name="Snapshot_LostItemActualcost_Returned_feeCharge.additionalInfo.pptm" size="487627" author="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d" created="Tue, 28 Mar 2023 14:23:03 +0000"/>
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