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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[UXPROD-3653] Item status: Requests - Customize item status behavior</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-3653</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;&lt;b&gt;Current situation or problem&lt;/b&gt;: Libraries would like to be able to create custom item statuses to support specific workflows, and customize behavior of existing item statuses. This feature is meant to encompass the work for customization of item status behavior needed in the context of the Requests app.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;In scope&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;For each item status in a system, specify what types of requests are allowed (if any)&lt;/li&gt;
&lt;/ul&gt;



&lt;p&gt;&lt;b&gt;Out of scope&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Changes to request policies or circulation rule behavior.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Use case(s)&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;By default, FOLIO allows holds to be placed on items with a &lt;b&gt;Missing&lt;/b&gt; status. A library wants to change that and not allow holds on items with a Missing status, since they have no way of knowing when they will be able to get the item for the patron.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Proposed solution/stories&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Links to additional info&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;This work and associated stories was broken off from the original feature 
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-1535&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-1535&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Item status: Create interface to create, update and deactivate item statuses in Inventory&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-1535
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-complete jira-macro-single-issue-export-pdf&quot;&gt;Draft&lt;/span&gt;
            &lt;/span&gt;
 so that the circulation work and the inventory work are represented separately. When the inventory work is done in 
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-1535&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-1535&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Item status: Create interface to create, update and deactivate item statuses in Inventory&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-1535
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-complete jira-macro-single-issue-export-pdf&quot;&gt;Draft&lt;/span&gt;
            &lt;/span&gt;
, this work should be assessed as the stories are likely not complete.&lt;/li&gt;
	&lt;li&gt;Until this feature is implemented, the allowed item states for holds, recalls and page requests will be hard-coded as shown in the request whitelist document.&lt;/li&gt;
	&lt;li&gt;Wireframing for this was done by Cate B. as part of 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-1320&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-1320&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Customize built-in item statuses: configure allowable request types per item status&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-1320
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Questions&lt;/b&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="13359">UXPROD-3653</key>
            <summary>Item status: Requests - Customize item status behavior</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="10147">UXPROD-1321</parent>
                                    <priority id="10005" iconUrl="https://dev.folio.org/assets/jira-priority/tbd.svg">TBD</priority>
                        <status id="10000" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/generic.png" description="(Migrated on 4 Feb 2024 13:41 UTC)">Draft</status>
                    <statusCategory id="2" key="new" colorName="blue-gray"/>
                                    <resolution id="-1">Unresolved</resolution>
                                                        <assignee accountid="557058:eb198214-3032-45c9-9781-9967c26deb3f">Thomas Trutt</assignee>
                                                                <reporter accountid="5c48911b54e1e6466b11f38c">Erin Nettifee</reporter>
                                    <labels>
                    </labels>
                <created>Tue, 3 May 2022 16:56:11 +0000</created>
                <updated>Wed, 24 Jan 2024 20:38:44 +0000</updated>
                                                                                <due></due>
                            <votes>0</votes>
                                    <watches>0</watches>
                                                                    <issuelinks>
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            <issuekey id="12406">UXPROD-3859</issuekey>
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            <issuekey id="25718">UIREQ-475</issuekey>
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            <issuekey id="13384">UXPROD-3860</issuekey>
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