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    <title>FOLIO Jira</title>
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    <language>en-us</language>    <build-info>
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        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[UXPROD-3482] Stop displaying reminder that patron has an item on hold for pickup during back-office processing</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-3482</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;&lt;b&gt;Background&lt;/b&gt;&lt;br/&gt;
In mid-October 2021, Holly was asked by Cornell University Library to review various issues discovered by CUL Access Services staff while using FOLIO.  Holly met with various individuals at Olin and Mann libraries and produced the CORNELL ACCESS SERVICES FOLIO OBSERVATIONS &amp;amp; SUGGESTIONS document, which is available at &lt;a href=&quot;https://docs.google.com/document/d/1lwnZpkiw7G0c3EyObRRnjuV6XVMcFNK1lWUG952sFgI/edit?usp=sharing&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://docs.google.com/document/d/1lwnZpkiw7G0c3EyObRRnjuV6XVMcFNK1lWUG952sFgI/edit?usp=sharing&lt;/a&gt;.  This feature is ISSUE #7 from that document and has a priority of IMPORTANT.   &lt;/p&gt;

&lt;p&gt;&lt;b&gt;Overview&lt;/b&gt; &lt;br/&gt;
When batches of items arrive for contactless pickup, which means that they need to be checked out to a patron without the patron being present, there is no need to display the reminder that the patron has an item on hold for pickup.  This happens with every item checked out by staff and requires an extra click.  The short-term solution is for the user to set their Service Point to a different one.  A long-term solution is to allow the user to suspend this message for the next 15 minutes or so. &lt;/p&gt;

&lt;p&gt;&lt;b&gt;Contact(s)&lt;/b&gt;&lt;br/&gt;
Tom Trutt&lt;br/&gt;
Wendy Wilcox&lt;/p&gt;</description>
                <environment></environment>
        <key id="12340">UXPROD-3482</key>
            <summary>Stop displaying reminder that patron has an item on hold for pickup during back-office processing</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                                            <priority id="10001" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p2.svg">P2</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
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                                    <resolution id="10001">Duplicate</resolution>
                                                        <assignee accountid="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d">julie.bickle</assignee>
                                                                <reporter accountid="557058:a957226f-df85-4fc8-97f4-8b27a26029ed">Holly Mistlebauer</reporter>
                                    <labels>
                            <label>cornell-access-services</label>
                    </labels>
                <created>Fri, 7 Jan 2022 19:46:01 +0000</created>
                <updated>Thu, 29 Sep 2022 17:55:03 +0000</updated>
                            <resolved>Thu, 29 Sep 2022 17:54:45 +0000</resolved>
                                                    <fixVersion>TBD</fixVersion>
                                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                                <comments>
                                                            <comment id="14433" author="5c48911b54e1e6466b11f38c" created="Thu, 29 Sep 2022 17:54:45 +0000"  >&lt;p&gt;Duplicate of 
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-3160&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-3160&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Allow configuration of &amp;quot;Items awaiting pickup&amp;quot; modal in Check out app by Service Point&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-3160
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-complete jira-macro-single-issue-export-pdf&quot;&gt;Open&lt;/span&gt;
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&lt;/p&gt;</comment>
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