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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[UXPROD-3480] Showing the print preview on slips requires extra clicks and slows down printing</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-3480</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;&lt;b&gt;Background&lt;/b&gt;&lt;br/&gt;
In mid-October 2021, Holly was asked by Cornell University Library to review various issues discovered by CUL Access Services staff while using FOLIO.  Holly met with various individuals at Olin and Mann libraries and produced the CORNELL ACCESS SERVICES FOLIO OBSERVATIONS &amp;amp; SUGGESTIONS document, which is available at &lt;a href=&quot;https://docs.google.com/document/d/1lwnZpkiw7G0c3EyObRRnjuV6XVMcFNK1lWUG952sFgI/edit?usp=sharing&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://docs.google.com/document/d/1lwnZpkiw7G0c3EyObRRnjuV6XVMcFNK1lWUG952sFgI/edit?usp=sharing&lt;/a&gt;.  This feature is ISSUE #5 from that document and has a priority of HIGHEST PRIORITY.   &lt;/p&gt;

&lt;p&gt;&lt;b&gt;Overview&lt;/b&gt; &lt;br/&gt;
According to Tom Trutt, this is due to a browser restriction.  It would be worthwhile to see if there is a way around this restriction.  &lt;/p&gt;

&lt;p&gt;&lt;b&gt;Contact(s)&lt;/b&gt;&lt;br/&gt;
Tom Trutt&lt;br/&gt;
Wendy Wilcox&lt;/p&gt;</description>
                <environment></environment>
        <key id="12294">UXPROD-3480</key>
            <summary>Showing the print preview on slips requires extra clicks and slows down printing</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="13681">UXPROD-19</parent>
                                    <priority id="10001" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p2.svg">P2</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10000">Won&apos;t Do</resolution>
                                                        <assignee accountid="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d">julie.bickle</assignee>
                                                                <reporter accountid="557058:a957226f-df85-4fc8-97f4-8b27a26029ed">Holly Mistlebauer</reporter>
                                    <labels>
                            <label>cornell-access-services</label>
                            <label>cornell-priority</label>
                            <label>staff_slips</label>
                    </labels>
                <created>Fri, 7 Jan 2022 19:16:34 +0000</created>
                <updated>Wed, 29 Jun 2022 14:29:07 +0000</updated>
                            <resolved>Mon, 27 Jun 2022 16:01:32 +0000</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>4</watches>
                                                                <comments>
                                                            <comment id="14405" author="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d" created="Tue, 8 Feb 2022 13:21:36 +0000"  >&lt;p&gt;Indeed, as Tom has said: The current solution of having several steps to print staff slips (e.g. for pick slips: Generate the pick slip report &amp;gt; The preview appears, so that the user can select what the destination should be (e.g. printer) &amp;gt; click on print) is because it&apos;s not actually FOLIO doing the printing, but the browser.&lt;/p&gt;

&lt;p&gt;Can there be a way,&#160;when you click the option, to send an order to print the pick slips directly to the (a? which one?) printer? I don&apos;t know the answer; I know colleagues in the past have made passing comments about security issues of letting a browser SaaS solution have direct access/connection to hardware. I&apos;d need to get a group of experts together (who?) to discuss what needs to be considered.&lt;/p&gt;

&lt;p&gt;Size = Jumbo.&lt;/p&gt;</comment>
                                                            <comment id="14408" author="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d" created="Mon, 20 Jun 2022 09:40:26 +0000"  >&lt;p&gt;After 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UICIRC-818&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UICIRC-818&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;SPIKE: Investigate customer requests around printing staff slips&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10318?size=medium&quot; /&gt;
            UICIRC-818
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
 SPIKE:&lt;/p&gt;

&lt;p&gt;The print modal (i.e. that shows the PDF and where you can select the printer, etc.) is a &lt;em&gt;browser&lt;/em&gt;&#160;modal, and not a FOLIO modal. This appears because you want to print something from the browser (from FOLIO, or a Google search, or whatever), and appears whenever you press Ctrl+P (on Windows at least). So this modal cannot be hidden away, or skipped. You could try tweaking the browser settings to pre-populate the fields, but this is then outside of FOLIO.&lt;/p&gt;

&lt;p&gt;Generally, it is not safe to have the browser send print requests directly, so Brooks&#8217; suggestion &#8220;a back-end module that processes print jobs and points to a network printer...&#8221; does not come into question here.&lt;/p&gt;

&lt;p&gt;His other suggestion &#8220;a service running on the local system + a browser extension&#8221; points to developing a separate, &lt;em&gt;desktop&lt;/em&gt;&#160;application, which may need to be very different depending on operating systems. Developing such an application is (currently) outside of the scope of the FOLIO open source development project; alternative solutions may already exist though.&lt;/p&gt;

&lt;p&gt;--&amp;gt; I suggest closing as &quot;won&apos;t do&quot;.&lt;/p&gt;</comment>
                                                            <comment id="14410" author="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d" created="Mon, 27 Jun 2022 16:01:32 +0000"  >&lt;p&gt;As discussed in RA SIG on 27 June 2022.&lt;/p&gt;</comment>
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            <issuekey id="12292">UXPROD-3478</issuekey>
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            <issuelink>
            <issuekey id="13285">UXPROD-3476</issuekey>
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            <issuelink>
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