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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
    </build-info>

<item>
            <title>[UXPROD-34] User record notes</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-34</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;We have the general Notes feature Filip designed but there is actually a need for more context-specific Notes fields within the user record (we have similar needs in other record types, as well, such as in Finances).  This may be as simple as a large text field for &quot;Notes&quot; in v1 per a comment in the &lt;a href=&quot;https://docs.google.com/spreadsheets/d/121RpsJNaewhQEKb7k58eNVIhZ7N9oSWowNRJGYjPJ2M/edit#gid=0&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;User Metadata Doc&lt;/a&gt;.  Or it could need to be more robust.  Will need to loop RA in on this convo.&lt;/p&gt;</description>
                <environment></environment>
        <key id="10221">UXPROD-34</key>
            <summary>User record notes</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="13651">UXPROD-784</parent>
                                    <priority id="10002" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p3.svg">P3</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10003">Done</resolution>
                                                        <assignee accountid="62a96ae7192edb006f9f1bf9">Khalilah Gambrell</assignee>
                                                                <reporter accountid="5af5ed55244bc90a106063c7">Cate Boerema</reporter>
                                    <labels>
                            <label>cap-mvp</label>
                            <label>migration-load</label>
                            <label>usermanagement</label>
                    </labels>
                <created>Thu, 18 Jan 2018 13:21:15 +0000</created>
                <updated>Wed, 16 Sep 2020 21:17:16 +0000</updated>
                            <resolved>Mon, 12 Aug 2019 11:51:52 +0000</resolved>
                                                    <fixVersion>Q3 2019</fixVersion>
                                        <due></due>
                            <votes>0</votes>
                                    <watches>8</watches>
                                                                <comments>
                                                            <comment id="13991" author="5af5ed55244bc90a106063c7" created="Wed, 5 Dec 2018 14:34:21 +0000"  >&lt;p&gt;Removing Q1 2019 fix version due to limited capacity in Q1 2019.  &lt;/p&gt;</comment>
                                                            <comment id="13993" author="5af5ed55244bc90a106063c7" created="Fri, 22 Mar 2019 14:09:07 +0000"  >&lt;p&gt;Removing all but the essential features from the Q2 2019 Core Functional team backlog.  After we&apos;ve run the estimates through the cap plan, we may find we can pull in more.&lt;/p&gt;</comment>
                                                            <comment id="13995" author="5d6eeadef989e00d8c7e897b" created="Fri, 29 Mar 2019 22:40:16 +0000"  >&lt;p&gt;Comment from March Meeting : Good to have this by the end of q2 &lt;/p&gt;</comment>
                                                            <comment id="13997" author="62a96ae7192edb006f9f1bf9" created="Mon, 20 May 2019 20:30:47 +0000"  >&lt;p&gt;We should see if the work in progress for Notes &lt;a href=&quot;https://docs.google.com/presentation/d/1BMitl09O4C_cg2cN34T5ofZ88Xg3ub3RysDfS6Vue20/edit#slide=id.p&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://docs.google.com/presentation/d/1BMitl09O4C_cg2cN34T5ofZ88Xg3ub3RysDfS6Vue20/edit#slide=id.p&lt;/a&gt; will meet Users SIG needs. &lt;/p&gt;

&lt;p&gt;cc: &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt; and &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Aa7c22549-b241-4b0e-9f9e-8643d2c55826&quot; class=&quot;user-hover&quot; rel=&quot;712020:a7c22549-b241-4b0e-9f9e-8643d2c55826&quot; data-account-id=&quot;712020:a7c22549-b241-4b0e-9f9e-8643d2c55826&quot; accountid=&quot;712020:a7c22549-b241-4b0e-9f9e-8643d2c55826&quot; rel=&quot;noreferrer&quot;&gt;Tania Fersenheim&lt;/a&gt;&lt;/p&gt;</comment>
                                                            <comment id="13999" author="712020:a7c22549-b241-4b0e-9f9e-8643d2c55826" created="Tue, 21 May 2019 15:16:51 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=62a96ae7192edb006f9f1bf9&quot; class=&quot;user-hover&quot; rel=&quot;62a96ae7192edb006f9f1bf9&quot; data-account-id=&quot;62a96ae7192edb006f9f1bf9&quot; accountid=&quot;62a96ae7192edb006f9f1bf9&quot; rel=&quot;noreferrer&quot;&gt;Khalilah Gambrell&lt;/a&gt; - is the thinking that every record (of every type - user record, item record, instance record, etc) will have a Notes accordion section that will integrate with the Notes app?&lt;br/&gt;
The SIG will probably want to know what privacy options/restrictions are or can be made available.&lt;/p&gt;</comment>
                                                            <comment id="10001" author="62a96ae7192edb006f9f1bf9" created="Tue, 21 May 2019 15:21:28 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Aa7c22549-b241-4b0e-9f9e-8643d2c55826&quot; class=&quot;user-hover&quot; rel=&quot;712020:a7c22549-b241-4b0e-9f9e-8643d2c55826&quot; data-account-id=&quot;712020:a7c22549-b241-4b0e-9f9e-8643d2c55826&quot; accountid=&quot;712020:a7c22549-b241-4b0e-9f9e-8643d2c55826&quot; rel=&quot;noreferrer&quot;&gt;Tania Fersenheim&lt;/a&gt; &lt;br/&gt;
Notes will be available on License/Agreement/eholdings app initially. Other apps can decide to use it as well. We will support permissions and some features are optional to implement due to privacy concerns. &lt;/p&gt;</comment>
                                                            <comment id="10004" author="557058:f80403de-e149-421e-8750-af45c853402f" created="Thu, 4 Jul 2019 11:46:41 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=62a96ae7192edb006f9f1bf9&quot; class=&quot;user-hover&quot; rel=&quot;62a96ae7192edb006f9f1bf9&quot; data-account-id=&quot;62a96ae7192edb006f9f1bf9&quot; accountid=&quot;62a96ae7192edb006f9f1bf9&quot; rel=&quot;noreferrer&quot;&gt;Khalilah Gambrell&lt;/a&gt; - while we yet don&apos;t have customizable fields (
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-33&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-33&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Custom Fields (for User Record and as General Platform Feature): Phase 1 Backend Development&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-33
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
) then @Cult&apos;s for the BNCF project (Florence) is looking into if having the Notes feature in User app (
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-34&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-34&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;User record notes&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-34
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
), could be a possible &lt;em&gt;work around&lt;/em&gt;, for following identified missing fields:&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;&quot;type of user document&quot; (i.e. passport or identity card or driving licence)&lt;/li&gt;
	&lt;li&gt;&quot;Identity Card&quot; or Passport or Driving license&lt;/li&gt;
	&lt;li&gt;&quot;Expiration date&quot; of the user&apos;s document&lt;/li&gt;
	&lt;li&gt;&quot;Issued by&quot; data&lt;/li&gt;
	&lt;li&gt;&quot;Gender&quot;&lt;/li&gt;
	&lt;li&gt;&quot;Nationality&quot;&lt;/li&gt;
	&lt;li&gt;&quot;Fiscal Code&quot; (Social Security Number)&lt;/li&gt;
	&lt;li&gt;&quot;Green card&quot;(residence permit)&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Is there a time plan for when the Notes feature is expected to be implemented in the User app? BNCF are going live Autumn 2019.&lt;/p&gt;

&lt;p&gt;CC: &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt; &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5b44fc09bc005f2c0cb7338f&quot; class=&quot;user-hover&quot; rel=&quot;5b44fc09bc005f2c0cb7338f&quot; data-account-id=&quot;5b44fc09bc005f2c0cb7338f&quot; accountid=&quot;5b44fc09bc005f2c0cb7338f&quot; rel=&quot;noreferrer&quot;&gt;Annalisa Di Sabato&lt;/a&gt; &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5b44fc07f1230f2c12f1d828&quot; class=&quot;user-hover&quot; rel=&quot;5b44fc07f1230f2c12f1d828&quot; data-account-id=&quot;5b44fc07f1230f2c12f1d828&quot; accountid=&quot;5b44fc07f1230f2c12f1d828&quot; rel=&quot;noreferrer&quot;&gt;Tiziana Possemato&lt;/a&gt;&lt;/p&gt;
</comment>
                                                            <comment id="10006" author="62a96ae7192edb006f9f1bf9" created="Thu, 4 Jul 2019 12:41:30 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Af80403de-e149-421e-8750-af45c853402f&quot; class=&quot;user-hover&quot; rel=&quot;557058:f80403de-e149-421e-8750-af45c853402f&quot; data-account-id=&quot;557058:f80403de-e149-421e-8750-af45c853402f&quot; accountid=&quot;557058:f80403de-e149-421e-8750-af45c853402f&quot; rel=&quot;noreferrer&quot;&gt;Charlotte Whitt&lt;/a&gt; - I have demoed the functionality to the UM SIG. And it was well-received so I defer to capacity planning. My only concern is data privacy since the fields you outlined are PII data. That data must be/should be encrypted when stored and in transit. &lt;/p&gt;</comment>
                                                            <comment id="10009" author="5b44fc09bc005f2c0cb7338f" created="Thu, 4 Jul 2019 14:01:49 +0000"  >&lt;p&gt;Yes, you&apos;re right. But as we already said this is only a workaround, to give to the UM SIG the necessary time to consider/develop and include the new fields required in the Patron Card. When we&apos;ll have the right field in the Patron Card, we will migrate/move the previously data in their real fields.  Do you agree? Do you think it can be acceptable solution?&lt;/p&gt;</comment>
                                                            <comment id="10010" author="5c48911b54e1e6466b11f38c" created="Thu, 4 Jul 2019 14:44:34 +0000"  >&lt;p&gt;Is anyone from Florence on (or able to join) the UM SIG? You have a strong use case for custom fields - and in general if the user record is going to be important to you, you should have someone come join the conversation.&lt;/p&gt;

&lt;p&gt;Having said that, I&apos;d be concerned about Notes as a workaround because that is PII data. There is no current timeline for custom fields, so you&apos;d have no ability to forecast how long you&apos;d have to use it, and I think you are going to find resistance from non-European institutions to adding those fields to a default installation, because the sense has been that that form would become cluttered really quickly.&lt;/p&gt;

&lt;p&gt;We also currently do not have a PO, and no members of the current SIG are able to commit to being the PO because of the time involved.&lt;/p&gt;

&lt;p&gt;Also, using Notes for that data calls into question a lot of things, like reporting, anonymization/deletion, and the like. I don&apos;t know if it will be in place by your launch date, but the LDP, for example, will most likely take the Notes field into its storage. You then have to figure out how to anonymize that data or delete that data without potentially deleting other notes data that could be needed to be retained.&lt;/p&gt;</comment>
                                                            <comment id="10011" author="5e8c99cbf135980b7bd6d120" created="Thu, 4 Jul 2019 17:15:37 +0000"  >&lt;p&gt;Perhaps we could also discuss at the next UM SIG meeting whether the user Notes should be stored in the LDP at all. I&apos;m afraid we won&apos;t have any other choice but to store those data fields temporarily in a notes field (the fields that are currently not available in FOLIO). The GBV libraries also use fields like &lt;em&gt;gender&lt;/em&gt; or &lt;em&gt;identity card information&lt;/em&gt;.&lt;/p&gt;</comment>
                                                            <comment id="10013" author="5b44fc09bc005f2c0cb7338f" created="Fri, 5 Jul 2019 10:33:45 +0000"  >&lt;p&gt;Really, at the moment for us, it would be enough  to have a simple note field, with the possibility to add more than one.&lt;br/&gt;
Anyway I&apos;ll participate with my colleagues to the next UM SIG. Please can you tell me what time will it be?&lt;/p&gt;</comment>
                                                            <comment id="10015" author="5c48911b54e1e6466b11f38c" created="Tue, 9 Jul 2019 12:42:21 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5e8c99cbf135980b7bd6d120&quot; class=&quot;user-hover&quot; rel=&quot;5e8c99cbf135980b7bd6d120&quot; data-account-id=&quot;5e8c99cbf135980b7bd6d120&quot; accountid=&quot;5e8c99cbf135980b7bd6d120&quot; rel=&quot;noreferrer&quot;&gt;Uschi Klute&lt;/a&gt; - the LDP is just the example that came to mind - I think anonymizing the notes field for users would be difficult in general, and there will be enough institutions that will want that to be brought into the LDP that it could be difficult to have a hard-wired solution that would work for all parties.&lt;/p&gt;

&lt;p&gt;What&apos;s the business case for storing the additional information? I&apos;m not suggesting that you all don&apos;t have a need for it, but this could be an opportunity to evaluate whether information actually needs to be kept. Most US libraries are getting away from storing gender, for instance.&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5b44fc09bc005f2c0cb7338f&quot; class=&quot;user-hover&quot; rel=&quot;5b44fc09bc005f2c0cb7338f&quot; data-account-id=&quot;5b44fc09bc005f2c0cb7338f&quot; accountid=&quot;5b44fc09bc005f2c0cb7338f&quot; rel=&quot;noreferrer&quot;&gt;Annalisa Di Sabato&lt;/a&gt; - User Managements meets on Wednesdays at 10 AM US Eastern Time. I would encourage you to sign up for the mailing list as that list is used to coordinate meeting agendas and other discussions. &lt;a href=&quot;https://folio-org.atlassian.net/wiki/spaces/UM&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://folio-org.atlassian.net/wiki/spaces/UM&lt;/a&gt;&lt;/p&gt;</comment>
                                                            <comment id="10017" author="557058:f80403de-e149-421e-8750-af45c853402f" created="Thu, 11 Jul 2019 15:08:28 +0000"  >&lt;p&gt;Jubii. Thanks &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=62a96ae7192edb006f9f1bf9&quot; class=&quot;user-hover&quot; rel=&quot;62a96ae7192edb006f9f1bf9&quot; data-account-id=&quot;62a96ae7192edb006f9f1bf9&quot; accountid=&quot;62a96ae7192edb006f9f1bf9&quot; rel=&quot;noreferrer&quot;&gt;Khalilah Gambrell&lt;/a&gt; &lt;img class=&quot;emoticon&quot; src=&quot;/images/icons/emoticons/smile.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/p&gt;

&lt;p&gt;CC: &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5b44fc09bc005f2c0cb7338f&quot; class=&quot;user-hover&quot; rel=&quot;5b44fc09bc005f2c0cb7338f&quot; data-account-id=&quot;5b44fc09bc005f2c0cb7338f&quot; accountid=&quot;5b44fc09bc005f2c0cb7338f&quot; rel=&quot;noreferrer&quot;&gt;Annalisa Di Sabato&lt;/a&gt; and &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5b44fc07f1230f2c12f1d828&quot; class=&quot;user-hover&quot; rel=&quot;5b44fc07f1230f2c12f1d828&quot; data-account-id=&quot;5b44fc07f1230f2c12f1d828&quot; accountid=&quot;5b44fc07f1230f2c12f1d828&quot; rel=&quot;noreferrer&quot;&gt;Tiziana Possemato&lt;/a&gt;&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
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                    <name>Relates</name>
                                            <outwardlinks description="relates to">
                                        <issuelink>
            <issuekey id="10833">UXPROD-1299</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="13089">UXPROD-1598</issuekey>
        </issuelink>
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                                                                <inwardlinks description="relates to">
                                        <issuelink>
            <issuekey id="10132">UXPROD-850</issuekey>
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                            <issuelinktype id="10007">
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                        <customfieldname>Rank: 5Colleges (Full Jul 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10223"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10066" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: BNCF (MVP Feb 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10198"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10067" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Chalmers (Impl Aut 2019)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10207"><![CDATA[R5]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10068" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Chicago (MVP Sum 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10208"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10069" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Cornell (Full Sum 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10216"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10070" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Duke (Full Sum 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10218"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10073" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: FLO (MVP Sum 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10233"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10074" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: GBV (MVP Sum 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10238"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                    <customfield id="customfield_10077" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Hungary (MVP End 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10253"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10078" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Lehigh (MVP Summer 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10258"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10079" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Leipzig (Full TBD)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10263"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                            <customfield id="customfield_10089" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: TAMU (MVP Jan 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10314"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10091" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: U of AL (MVP Oct 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10325"><![CDATA[R2]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                    <customfield id="customfield_10076" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: hbz (TBD)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10248"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                <customfield id="customfield_10020" key="com.pyxis.greenhopper.jira:gh-sprint">
                        <customfieldname>Sprint</customfieldname>
                        <customfieldvalues>
                            
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        <customfield id="customfield_10024" key="com.atlassian.jira.ext.charting:firstresponsedate">
                        <customfieldname>[CHART] Date of First Response</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>Fri, 29 Mar 2019 22:40:16 +0000</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10025" key="com.atlassian.jira.ext.charting:timeinstatus">
                        <customfieldname>[CHART] Time in Status</customfieldname>
                        <customfieldvalues>
                            
                        </customfieldvalues>
                    </customfield>
                                    </customfields>
    </item>
</channel>
</rss>