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    <language>en-us</language>    <build-info>
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        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[UXPROD-3154] Add Username display to the the Service Desk dropdown</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-3154</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;&lt;b&gt;Current situation or problem&lt;/b&gt;:&lt;/p&gt;

&lt;p&gt;&lt;b&gt;In scope&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Out of scope&lt;/b&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Other elements of 
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UX-400&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UX-400&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;UX Review of KWare&amp;#39;s User-Level Locale Switcher&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10309?size=medium&quot; /&gt;
            UX-400
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-current jira-macro-single-issue-export-pdf&quot;&gt;In Progress&lt;/span&gt;
            &lt;/span&gt;
&lt;/li&gt;
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&lt;p&gt;&lt;b&gt;Use case(s)&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Proposed solution/stories&lt;/b&gt;&lt;br/&gt;
From &lt;a href=&quot;https://folio-org.atlassian.net/browse/UX-400?focusedCommentId=65160&amp;amp;page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;Filip Jakobsen&apos;s UX-400 comments&lt;/a&gt;: Changing the way user information, circulation desk information, langauge, and more is displayed might fit more with what you would like to achieve. The way it is currently set up is the outcome of this story: 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;CHAL-43&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/CHAL-43&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Service point is not visible (enough) and makes it easy to start working at the &amp;quot;wrong&amp;quot; one&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10303?size=medium&quot; /&gt;
            CHAL-43
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
 and its attached images showing different ideas for making service point more prominent.  If we want to change this for everyone, we need to involve more representative for the FOLIO community. Another approach could be to build a Preference into Tenant Settings that could be turned on in order to display this data in a different way. If we do this, we could do it e.g. like I show in the following mockup.&lt;/p&gt;

&lt;p&gt;&lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;https://folio-org.atlassian.net/secure/thumbnail/34504/_thumb_34504.png&quot; height=&quot;183&quot; width=&quot;200&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://issues.folio.org/secure/attachment/34504/34504_00-user-info-dropdown.png&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;&amp;#33;https://folio-org.atlassian.net/secure/thumbnail/34504/_thumb_34504.png&amp;#33;&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Links to additional info&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Questions&lt;/b&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="11887">UXPROD-3154</key>
            <summary>Add Username display to the the Service Desk dropdown</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                                            <priority id="10005" iconUrl="https://dev.folio.org/assets/jira-priority/tbd.svg">TBD</priority>
                        <status id="1" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/open.png" description="The issue is open and ready for the assignee to start work on it.">Open</status>
                    <statusCategory id="2" key="new" colorName="blue-gray"/>
                                    <resolution id="-1">Unresolved</resolution>
                                                        <assignee accountid="-1">Unassigned</assignee>
                                                                <reporter accountid="5ced27478b03050f27825a93">Peter Murray</reporter>
                                    <labels>
                    </labels>
                <created>Tue, 29 Jun 2021 21:48:49 +0000</created>
                <updated>Tue, 10 Aug 2021 14:32:36 +0000</updated>
                                                                                <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
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