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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[UXPROD-2826] Revert Loan When Recall is Cancelled</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-2826</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;&lt;b&gt;Current situation or problem&lt;/b&gt;:  If a loan is recalled and the recall is subsequently cancelled or moved to another item, the loan is still treated as though it has been recalled meaning:&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Current borrower still has to bring the item back early&lt;/li&gt;
	&lt;li&gt;If they are late returning the item:
	&lt;ul&gt;
		&lt;li&gt;They may have to pay elevated fees and fines (if there is an elevated &quot;overdue recall fine&quot; configured in Settings &amp;gt; Circulation &amp;gt; Overdue fine policies)&lt;/li&gt;
		&lt;li&gt;They may be blocked (depending on the patron block settings configured in Settings &amp;gt; Users &amp;gt; Patron blocks).  Relevant conditions:
		&lt;ul&gt;
			&lt;li&gt;Recall overdue by maximum number of days&lt;/li&gt;
			&lt;li&gt;Maximum number of overdue recalls&lt;/li&gt;
		&lt;/ul&gt;
		&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;In scope&lt;/b&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;This needs to be configurable, as not all institutions want it.  Ideally, the configuration would live in the loan policy (in the Recalls accordion)&lt;/li&gt;
	&lt;li&gt;Assuming the loan policy calls for this:
	&lt;ul&gt;
		&lt;li&gt;When the last recall on a loan is cancelled or moved to another item, the &quot;dueDateChangeByRecall&quot; flag should be unset&lt;/li&gt;
		&lt;li&gt;Patron should be notified that the recall on their loan has been cancelled&lt;/li&gt;
		&lt;li&gt;Their due date should revert to the original due date&lt;/li&gt;
		&lt;li&gt;A row should be added to the Loan action history indicating that the recall was cancelled or moved and what the new due date is&lt;/li&gt;
		&lt;li&gt;If the item is returned late:
		&lt;ul&gt;
			&lt;li&gt;Regular overdue fine should apply (as opposed to overdue recall fine)&lt;/li&gt;
			&lt;li&gt;Recall-related patron blocks should not be applied&lt;/li&gt;
		&lt;/ul&gt;
		&lt;/li&gt;
		&lt;li&gt;If the item is recalled again, it will be treated as though it is the first recall meaning:
		&lt;ul&gt;
			&lt;li&gt;Patron will be notified&lt;/li&gt;
			&lt;li&gt;Due date will be modified&lt;/li&gt;
			&lt;li&gt;Etc.&lt;/li&gt;
		&lt;/ul&gt;
		&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Out of scope&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Use case(s)&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Proposed solution/stories&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Links to additional info&lt;/b&gt;&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;Discussed in the RA SIG meeting on 2020-12-03: &lt;a href=&quot;https://folio-org.atlassian.net/wiki/display/RA/2020-12-03+Resource+Access+Meeting+Notes&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://folio-org.atlassian.net/wiki/display/RA/2020-12-03+Resource+Access+Meeting+Notes&lt;/a&gt;&lt;/li&gt;
	&lt;li&gt;Per discussion, current ILSs don&apos;t offer this feature&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Questions&lt;/b&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="13182">UXPROD-2826</key>
            <summary>Revert Loan When Recall is Cancelled</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="10049">UXPROD-790</parent>
                                    <priority id="10005" iconUrl="https://dev.folio.org/assets/jira-priority/tbd.svg">TBD</priority>
                        <status id="10000" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/generic.png" description="(Migrated on 4 Feb 2024 13:41 UTC)">Draft</status>
                    <statusCategory id="2" key="new" colorName="blue-gray"/>
                                    <resolution id="-1">Unresolved</resolution>
                                                        <assignee accountid="-1">Unassigned</assignee>
                                                                <reporter accountid="5af5ed55244bc90a106063c7">Cate Boerema</reporter>
                                    <labels>
                            <label>TLR-Complete</label>
                            <label>resourceaccess</label>
                            <label>title_level_requests</label>
                    </labels>
                <created>Mon, 23 Nov 2020 15:55:38 +0000</created>
                <updated>Fri, 2 Jun 2023 15:45:33 +0000</updated>
                                                                                <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                                <comments>
                                                            <comment id="15293" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Mon, 7 Mar 2022 19:32:36 +0000"  >&lt;p&gt;This feature is marked DRAFT until &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=632e148361dbef2805be710f&quot; class=&quot;user-hover&quot; rel=&quot;632e148361dbef2805be710f&quot; data-account-id=&quot;632e148361dbef2805be710f&quot; accountid=&quot;632e148361dbef2805be710f&quot; rel=&quot;noreferrer&quot;&gt;Brooks Travis&lt;/a&gt; has a chance to review it for validity.&lt;/p&gt;</comment>
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