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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[UXPROD-2745] Claimed returned: prevent claim returned action on item that is already claimed returned</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-2745</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;&lt;b&gt;Current situation or problem&lt;/b&gt;&lt;br/&gt;
FOLIO does not check whether an item&apos;s item status is claimed returned when a user claims an item returned. Using the claim returned action on a user&apos;s open loans, which allows users to select multiple items to claim returned, users can claim returned an action twice, which resets the claimed returned date on the loan to the date of the second claim returned action.&lt;/p&gt;

&lt;p&gt;If the user tries to claim an individual loan returned twice, the UI prevents them from doing so by disabling that button on loan details and hiding the action in the action menu.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;In scope&lt;/b&gt;&lt;br/&gt;
Prevent users from claiming an item returned twice when claiming multiple items returned.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Out of scope&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Use case(s)&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Proposed solution/stories&lt;/b&gt;&lt;br/&gt;
For actions such as change due date, users can select a mix of eligible items for which change due date will succeed and ineligible items for which change due date will fail. Though ineligible items are selected, the change due date does not succeed, and the user is presented with a failure message. This interaction should be similar. &lt;/p&gt;

&lt;p&gt;&lt;b&gt;Links to additional info&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;split from 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-2460&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-2460&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Claim returned: create user notes automatically&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-2460
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Questions&lt;/b&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="13572">UXPROD-2745</key>
            <summary>Claimed returned: prevent claim returned action on item that is already claimed returned</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="10047">UXPROD-788</parent>
                                    <priority id="10002" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p3.svg">P3</priority>
                        <status id="10010" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/generic.png" description="(Migrated on 4 Feb 2024 13:41 UTC)">Analysis Complete</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="-1">Unresolved</resolution>
                                                        <assignee accountid="557058:dea2f026-f9d7-42e0-af50-31b385c95e3e">Cheryl Malmborg</assignee>
                                                                <reporter accountid="712020:e530422d-154a-4c37-b957-18a88051448e">Emma Boettcher</reporter>
                                    <labels>
                            <label>cap-mvp-split</label>
                    </labels>
                <created>Mon, 12 Oct 2020 16:13:36 +0000</created>
                <updated>Mon, 7 Mar 2022 19:22:54 +0000</updated>
                                                                                <due></due>
                            <votes>0</votes>
                                    <watches>1</watches>
                                                                    <issuelinks>
                            <issuelinktype id="10008">
                    <name>Defines</name>
                                                                <inwardlinks description="is defined by ">
                                        <issuelink>
            <issuekey id="46977">CIRC-757</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="42439">UIU-1656</issuekey>
        </issuelink>
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                            <issuelinktype id="10003">
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