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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
    </build-info>

<item>
            <title>[UXPROD-2689] Enable Request Policy to Determine Allowed Pickup Service Points</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-2689</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;&lt;b&gt;Purpose:&lt;/b&gt; For each type of request allowed in a request policy, user should be able to specify which service points are allowed for pickup (from among the service points that are flagged as pickup SPs in Settings &amp;gt; Tenant &amp;gt; Service points).&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Use cases:&lt;/b&gt;&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;Delivering items with restrictions on access. For example, special collections libraries may store items at an off-site facility, and want those items to only be requestable to one specific service point on campus.
	&lt;ol&gt;
		&lt;li&gt;For example, at LoC, only select patron groups (yet to be nailed down) can select &#8220;Adams Charge Station&#8221; as the pick up location. Items with a Loan Type of &#8220;Special material&#8221; can only be served in the Adams Building Reading Room; i.e., patron cannot select a different pick up service point. These are commonly items with fold outs or multiple pieces, and the Adams Reading Room has the most robust security controls.&lt;/li&gt;
	&lt;/ol&gt;
	&lt;/li&gt;
	&lt;li&gt;Managing unstaffed pickup service points. Libraries may have unattended service points for pickup / drop-off - esp. campuses that have broad geographic footprints. For example, at Duke, we have a full academic program (Physicians Assistant) housed in a building about two miles from campus with no regular transit to campus. So they can request library items to be delivered to their building. But in those cases, libraries may want to restrict some materials from going to unstaffed pickup service points, such as high-value textbooks or microfiche.&lt;/li&gt;
	&lt;li&gt;During the COVID response, our (Duke) Law, Medical, and Business libraries have restricted their buildings so that they are only accessible to their faculty, staff and students. Accordingly, we want to be able to restrict people who are not part of those schools from requesting book delivery to those schools, since they can&apos;t get into the libraries themselves.&lt;/li&gt;
	&lt;li&gt;Routing to service points with limited access.
	&lt;ol&gt;
		&lt;li&gt;For example, say you have a library system with faculty, staff and students, and 15 service points. 3 of those service points are in administrative areas generally only accessible to staff. You want to prohibit students from being able to request routing to those service points since they won&apos;t easily be able to pick up their items. You could set these service points to &quot;Pickup service point = No&quot; in Tenant settings but then you wouldn&apos;t be able to allow staff to pick their items up there.&lt;/li&gt;
		&lt;li&gt;For LC: &quot;A user in the staff patron group can request delivery to any of 3 staff-only pick-up service points. &lt;ins&gt;For the same item&lt;/ins&gt;, a user in the public patron group can request delivery to several public pick-up service points.&quot;&lt;/li&gt;
	&lt;/ol&gt;
	&lt;/li&gt;
	&lt;li&gt;Another example; some groups can only request a specific pickup service point as that service point is the one that mails items out of the Library and that capability does not exist at all service points&lt;/li&gt;
	&lt;li&gt;Interlibrary loan:&#160;Interlibrary Loan patron groups can only request ILL staff service points to ensure proper check outs and tracking&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;&lt;b&gt;User experience:&lt;/b&gt; follow the pattern established in Settings. See &quot;uxprod 2689 Settings_Users_Transfer criteria&quot; and &quot;uxprod 2689 updated mock pattern large&quot; attached&#160;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;In scope:&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Request Policy: Specify allowed pickup service points for each allowed request type&lt;/li&gt;
	&lt;li&gt;Request Policy and New Request Form: Prevent selection of disallowed pickup service points when requesting&lt;/li&gt;
	&lt;li&gt;When a request is moved to a different item, the request policy should be rechecked to ensure it is allowed&lt;/li&gt;
&lt;/ul&gt;



&lt;p&gt;&lt;b&gt;Out of scope:&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Override 
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-2694&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-2694&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Request: Allow Override of Prevented Pickup Service Point&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-2694
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-complete jira-macro-single-issue-export-pdf&quot;&gt;Blocked&lt;/span&gt;
            &lt;/span&gt;

	&lt;ul&gt;
		&lt;li&gt;Request: Allow override of prevented service point.&lt;/li&gt;
		&lt;li&gt;Override permission (need to decide whether we need a specific permission for this kind of policy override or if there can be a general &quot;request policy override permission&quot;)&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
	&lt;li&gt;Permission escalation for policy override 
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-2645&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-2645&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Permission escalation for override&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-2645
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-complete jira-macro-single-issue-export-pdf&quot;&gt;Draft&lt;/span&gt;
            &lt;/span&gt;
&lt;/li&gt;
	&lt;li&gt;Preventing local page requests. We have libraries that, for example, would be willing to route page requests to other schools for grad students but don&apos;t want to do local pages for them (since the perception is that if they are local they should just go get the book.) The functionality described in this feature &lt;em&gt;could&lt;/em&gt; be used to prevent local page requests, but it would require more policies and circulation rules to be created than the feature described in 
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-2690&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-2690&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Prevent Local Page Requests&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-2690
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-complete jira-macro-single-issue-export-pdf&quot;&gt;Draft&lt;/span&gt;
            &lt;/span&gt;
&lt;/li&gt;
	&lt;li&gt;Differentiating open and closed stacks: in Mainz, we have two campuses and only allow page requests to the other campus for open stacks. This is similar to &quot;preventing local pages&quot; (
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-2690&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-2690&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Prevent Local Page Requests&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-2690
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-complete jira-macro-single-issue-export-pdf&quot;&gt;Draft&lt;/span&gt;
            &lt;/span&gt;
) but on a campus level instead of location. In addition, we have closed stacks on both campuses with an elaborate set of rules what can be picked up where.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Additional information:&lt;/b&gt;&lt;br/&gt;
This feature arose out of discussions around preventing local page requests. Here are a couple of documents that provide context for the discussion:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Preventing local page requests deck shared with RA SIG for initial discussion: &lt;a href=&quot;https://docs.google.com/presentation/d/1WsYzZmIn5uX5ZBSVbgOUUa_huRXgFw5-QIZ80NeXTbo/edit#slide=id.p&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://docs.google.com/presentation/d/1WsYzZmIn5uX5ZBSVbgOUUa_huRXgFw5-QIZ80NeXTbo/edit#slide=id.p&lt;/a&gt;&lt;/li&gt;
	&lt;li&gt;Preventing local page requests discussion document with small group: &lt;a href=&quot;https://docs.google.com/document/d/1vVL-ci_WuIxYLhe4-Kmor-h_g24998T_8g6oDO5bSTk/edit&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://docs.google.com/document/d/1vVL-ci_WuIxYLhe4-Kmor-h_g24998T_8g6oDO5bSTk/edit&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;
</description>
                <environment></environment>
        <key id="11678">UXPROD-2689</key>
            <summary>Enable Request Policy to Determine Allowed Pickup Service Points</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="10049">UXPROD-790</parent>
                                    <priority id="10001" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p2.svg">P2</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10003">Done</resolution>
                                                        <assignee accountid="63ca7ffe176040ff3bd287dd">Anne Ekblad</assignee>
                                                                <reporter accountid="5af5ed55244bc90a106063c7">Cate Boerema</reporter>
                                    <labels>
                            <label>LC-priority2</label>
                            <label>loc</label>
                            <label>requests</label>
                            <label>was-quesnelia-now-poppy</label>
                    </labels>
                <created>Mon, 28 Sep 2020 10:40:49 +0000</created>
                <updated>Thu, 8 Feb 2024 15:50:24 +0000</updated>
                            <resolved>Mon, 9 Oct 2023 21:28:17 +0000</resolved>
                                                    <fixVersion>Poppy (R2 2023)</fixVersion>
                                        <due></due>
                            <votes>0</votes>
                                    <watches>24</watches>
                                                                <comments>
                                                            <comment id="17523" author="5af5ed55244bc90a106063c7" created="Thu, 1 Oct 2020 17:18:15 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3A89dc6567-baed-429c-bebb-dfcc7e5dcc50&quot; class=&quot;user-hover&quot; rel=&quot;557058:89dc6567-baed-429c-bebb-dfcc7e5dcc50&quot; data-account-id=&quot;557058:89dc6567-baed-429c-bebb-dfcc7e5dcc50&quot; accountid=&quot;557058:89dc6567-baed-429c-bebb-dfcc7e5dcc50&quot; rel=&quot;noreferrer&quot;&gt;Bohdan Suprun&lt;/a&gt; and &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3A63e17413-51f9-4a7c-910b-544728833e0f&quot; class=&quot;user-hover&quot; rel=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; data-account-id=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; accountid=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; rel=&quot;noreferrer&quot;&gt;Matt Connolly&lt;/a&gt; could you please provide FE and BE estimates for this feature?  Let me know if you don&apos;t understand the feature write-up.  Thanks!&lt;/p&gt;</comment>
                                                            <comment id="17524" author="557058:89dc6567-baed-429c-bebb-dfcc7e5dcc50" created="Fri, 2 Oct 2020 10:58:15 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt;, it is ~10 days with assumption that 
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-2690&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-2690&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Prevent Local Page Requests&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-2690
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-complete jira-macro-single-issue-export-pdf&quot;&gt;Draft&lt;/span&gt;
            &lt;/span&gt;
 goes first, so all breaking changes will be handled.&lt;/p&gt;</comment>
                                                            <comment id="17525" author="5af5ed55244bc90a106063c7" created="Mon, 5 Oct 2020 11:00:28 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3A63e17413-51f9-4a7c-910b-544728833e0f&quot; class=&quot;user-hover&quot; rel=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; data-account-id=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; accountid=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; rel=&quot;noreferrer&quot;&gt;Matt Connolly&lt;/a&gt;, I realized that the title of this feature also referred to the Request policy so I wondered if you might have assumed all that was in scope was work in the request policy itself (similar to your initial assumption on 
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-2690&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-2690&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Prevent Local Page Requests&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-2690
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-complete jira-macro-single-issue-export-pdf&quot;&gt;Draft&lt;/span&gt;
            &lt;/span&gt;
).  In fact, this is intended to represent &lt;em&gt;all&lt;/em&gt; the work needed to make this feature function end-to-end.  So there is work in the request policy but then we &lt;em&gt;also&lt;/em&gt; need to do work in the request itself: &quot;Request: Prevent selection of disallowed pickup service points when requesting&quot; in scope&quot;&lt;/p&gt;

&lt;p&gt;Please revise your estimate if needed.  Thanks!&lt;/p&gt;</comment>
                                                            <comment id="17526" author="557058:63e17413-51f9-4a7c-910b-544728833e0f" created="Mon, 5 Oct 2020 15:53:07 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt; I bumped it up a little bit. Thanks!&lt;/p&gt;</comment>
                    </comments>
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                            <attachment id="10871" name="Service Point Pg. - Yes to No Confirmation Popup - Final.png" size="87617" author="63ca7ffe176040ff3bd287dd" created="Wed, 28 Jun 2023 23:16:18 +0000"/>
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                    </subtasks>
                <customfields>
                                                                                                                                                                                                                                                                                                                                        <customfield id="customfield_10053" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Back End Estimate</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10125"><![CDATA[XXXL: 30-45 days]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10054" key="com.atlassian.jira.plugin.system.customfieldtypes:userpicker">
                        <customfieldname>Back End Estimator</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>557058:89dc6567-baed-429c-bebb-dfcc7e5dcc50</customfieldvalue>

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                                                                <customfield id="customfield_10055" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Back-End Confidence factor</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10135"><![CDATA[80%]]></customfieldvalue>

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                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        <customfield id="customfield_10000" key="com.atlassian.jira.plugins.jira-development-integration-plugin:devsummarycf">
                        <customfieldname>Development</customfieldname>
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                                                                <customfield id="customfield_10057" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Development Team</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10187"><![CDATA[Vega]]></customfieldvalue>

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                                                                <customfield id="customfield_10014" key="com.pyxis.greenhopper.jira:gh-epic-link">
                        <customfieldname>Epic Link</customfieldname>
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                            <customfieldvalue key="$xmlutils.escape($text)">Requests</customfieldvalue>
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                                                                <customfield id="customfield_10056" key="com.atlassian.jira.plugin.system.customfieldtypes:textarea">
                        <customfieldname>Estimation Notes and Assumptions</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>BE: Adding the new property to request policy and forwarding it from storage to circ - 5 days, applying the validation - 2-3 days. Assuming that &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-2690&quot; title=&quot;Prevent Local Page Requests&quot; class=&quot;issue-link&quot; data-issue-key=&quot;UXPROD-2690&quot;&gt;UXPROD-2690&lt;/a&gt; goes first, so there will be no API breaking changes.</customfieldvalue>

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                                                                                            <customfield id="customfield_10050" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Front End Estimate</customfieldname>
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                                <customfieldvalue key="10100"><![CDATA[XXL < 30 days]]></customfieldvalue>

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                                                                <customfield id="customfield_10051" key="com.atlassian.jira.plugin.system.customfieldtypes:userpicker">
                        <customfieldname>Front End Estimator</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>557058:63e17413-51f9-4a7c-910b-544728833e0f</customfieldvalue>

                        </customfieldvalues>
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                                                                <customfield id="customfield_10052" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Front-End Confidence factor</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10116"><![CDATA[90%]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                <customfield id="customfield_10062" key="com.atlassian.jira.plugin.system.customfieldtypes:float">
                        <customfieldname>Kiwi Planning Points (DO NOT CHANGE)</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>11.0</customfieldvalue>
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                                                                                                                                                                                                            <customfield id="customfield_10063" key="com.atlassian.jira.plugin.system.customfieldtypes:float">
                        <customfieldname>PO Rank</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>51.0</customfieldvalue>
                        </customfieldvalues>
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                                                                <customfield id="customfield_10064" key="com.atlassian.jira.plugin.system.customfieldtypes:textarea">
                        <customfieldname>PO Ranking Note</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>2021-03-28 - BT: Making my PO rank the same as the calculated total rank for now.&lt;br/&gt;
2020-10-04 - CB: Making my PO rank same as the calculated total rank for now.</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                <customfield id="customfield_10019" key="com.pyxis.greenhopper.jira:gh-lexo-rank">
                        <customfieldname>Rank</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>0|i00ia5:y</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10071" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: 5Colleges (Full Jul 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10225"><![CDATA[R3]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10067" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Chalmers (Impl Aut 2019)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10206"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10068" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Chicago (MVP Sum 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10211"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10069" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Cornell (Full Sum 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10214"><![CDATA[R2]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10070" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Duke (Full Sum 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10218"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10074" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: GBV (MVP Sum 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10239"><![CDATA[R2]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10075" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Grand Valley (Full Sum 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10245"><![CDATA[R3]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                    <customfield id="customfield_10084" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: MI State-Lib of MI (Sum 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10289"><![CDATA[R2]]></customfieldvalue>

                        </customfieldvalues>
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                                                                <customfield id="customfield_10085" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: MO State (MVP June 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10296"><![CDATA[R3]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10082" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Mainz (Full TBD)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10280"><![CDATA[R3]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                    <customfield id="customfield_10086" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: St. Michael&apos;s College (Sum 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10302"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
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                                                                <customfield id="customfield_10089" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: TAMU (MVP Jan 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10315"><![CDATA[R2]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10091" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: U of AL (MVP Oct 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10327"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                <customfield id="customfield_10046" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Release</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10076"><![CDATA[Poppy (R2 2023)]]></customfieldvalue>

                        </customfieldvalues>
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    <customfield id="customfield_10020" key="com.pyxis.greenhopper.jira:gh-sprint">
                        <customfieldname>Sprint</customfieldname>
                        <customfieldvalues>
                            
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                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        <customfield id="customfield_10024" key="com.atlassian.jira.ext.charting:firstresponsedate">
                        <customfieldname>[CHART] Date of First Response</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>Fri, 2 Oct 2020 10:58:15 +0000</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10025" key="com.atlassian.jira.ext.charting:timeinstatus">
                        <customfieldname>[CHART] Time in Status</customfieldname>
                        <customfieldvalues>
                            
                        </customfieldvalues>
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