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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
    </build-info>

<item>
            <title>[UXPROD-2645] Permission escalation for override</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-2645</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;&lt;b&gt;Current situation or problem&lt;/b&gt;:&lt;br/&gt;
Sometimes, users will want to perform actions in FOLIO that they are not permitted to perform. A supervisor may want to temporarily escalate permissions for the user, instead of performing the action themselves on their own machine (or going over to the user&apos;s machine and logging them out and logging in on that machine). &lt;/p&gt;

&lt;p&gt;&lt;b&gt;In scope&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Decide on approach for permission escalation&lt;/li&gt;
	&lt;li&gt;Implement for at least check out override&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Out of scope&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Use case(s)&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Mostly in circulation, for customer service needs that are time-sensitive. Nov. 25, 2020 product owner meeting didn&apos;t have many use cases other than circulation for needing to escalate a user&apos;s permissions.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Proposed solution/stories&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Vega developers have proposed approach in 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;CIRC-882&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/CIRC-882&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;SPIKE: Decide on escalating permission override technique&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10309?size=medium&quot; /&gt;
            CIRC-882
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Links to additional info&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Slides: &lt;a href=&quot;https://docs.google.com/presentation/d/1rRsyPN-uqKcDkpoaE490bcHX-JoAdtNKmNlXY7eaBlE/&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://docs.google.com/presentation/d/1rRsyPN-uqKcDkpoaE490bcHX-JoAdtNKmNlXY7eaBlE/&lt;/a&gt;&lt;/li&gt;
	&lt;li&gt;Comments from Holly: Decide on approach FOLIO should take on permission escalation.  This is what happens if there is an Override button but the logged in user doesn&apos;t have permission to do an override.  In most cases a supervisor would then do the override.  There are several different ways this could be handled.  Vega is looking into options as part of the feature to do overrides for item blocks and patron blocks, but we need a solution for all of FOLIO.  Vega will work with the tech leads to discuss the various options (see 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;CIRC-882&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/CIRC-882&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;SPIKE: Decide on escalating permission override technique&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10309?size=medium&quot; /&gt;
            CIRC-882
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
) and then Darcy/Holly will discuss the options with the RA SIG and POs (who will then discuss the options with their SIGs if needed).  This has to be a FOLIO-wide decision.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Questions&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Will users now be able to see actions they don&apos;t have access to?&lt;/li&gt;
	&lt;li&gt;Can we implement this only a few actions at a time?
	&lt;ul&gt;
		&lt;li&gt;Overrides, where a user has been interrupted during an action they can usually perform (check out, renewal), may be most important&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
&lt;/ul&gt;

</description>
                <environment></environment>
        <key id="13200">UXPROD-2645</key>
            <summary>Permission escalation for override</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="13654">UXPROD-792</parent>
                                    <priority id="10005" iconUrl="https://dev.folio.org/assets/jira-priority/tbd.svg">TBD</priority>
                        <status id="10000" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/generic.png" description="(Migrated on 4 Feb 2024 13:41 UTC)">Draft</status>
                    <statusCategory id="2" key="new" colorName="blue-gray"/>
                                    <resolution id="-1">Unresolved</resolution>
                                                        <assignee accountid="-1">Unassigned</assignee>
                                                                <reporter accountid="557058:a957226f-df85-4fc8-97f4-8b27a26029ed">Holly Mistlebauer</reporter>
                                    <labels>
                            <label>feesfines</label>
                            <label>loans</label>
                            <label>resourceaccess</label>
                    </labels>
                <created>Fri, 4 Sep 2020 16:49:42 +0000</created>
                <updated>Mon, 9 Jan 2023 19:27:32 +0000</updated>
                                                                            <component>Fees/Fines</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>5</watches>
                                                                <comments>
                                                            <comment id="15130" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Fri, 4 Sep 2020 16:56:34 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; class=&quot;user-hover&quot; rel=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; data-account-id=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; accountid=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; rel=&quot;noreferrer&quot;&gt;Darcy Branchini&lt;/a&gt;, &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ae530422d-154a-4c37-b957-18a88051448e&quot; class=&quot;user-hover&quot; rel=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; data-account-id=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; accountid=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; rel=&quot;noreferrer&quot;&gt;Emma Boettcher&lt;/a&gt;, &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt;:  Here is the new feature for permission escalation.  I have assigned it to myself, but I think it should be assigned to Darcy since Vega is working on it.  Darcy, is that o.k. with you?&lt;/p&gt;</comment>
                                                            <comment id="15132" author="5af5ed55244bc90a106063c7" created="Mon, 7 Sep 2020 08:52:41 +0000"  >&lt;p&gt;Thanks for filing this, &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aa957226f-df85-4fc8-97f4-8b27a26029ed&quot; class=&quot;user-hover&quot; rel=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; data-account-id=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; accountid=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; rel=&quot;noreferrer&quot;&gt;Holly Mistlebauer&lt;/a&gt;.  I wonder if we should just have a feature for &quot;Permission escalation for override&quot; and include in that feature (1) spike for deciding on an approach (2) stories implementing in various places.&lt;/p&gt;

&lt;p&gt;I know that deciding on the approach has already begun and I think we should bring that to a good stopping point (ideally with an approach decided).  But I am not sure we should prioritize implementing it right now.  I&apos;d like to see how the feature is ranked first.  &lt;/p&gt;

&lt;p&gt;I think the PO for the feature should be someone who is responsible for the user workflows that make use of it.  Probably &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ae530422d-154a-4c37-b957-18a88051448e&quot; class=&quot;user-hover&quot; rel=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; data-account-id=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; accountid=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; rel=&quot;noreferrer&quot;&gt;Emma Boettcher&lt;/a&gt; or &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aa957226f-df85-4fc8-97f4-8b27a26029ed&quot; class=&quot;user-hover&quot; rel=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; data-account-id=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; accountid=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; rel=&quot;noreferrer&quot;&gt;Holly Mistlebauer&lt;/a&gt;, not &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; class=&quot;user-hover&quot; rel=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; data-account-id=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; accountid=&quot;557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a&quot; rel=&quot;noreferrer&quot;&gt;Darcy Branchini&lt;/a&gt;.  &lt;/p&gt;

&lt;p&gt;Thoughts?&lt;/p&gt;
</comment>
                                                            <comment id="15134" author="557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a" created="Thu, 10 Sep 2020 19:00:52 +0000"  >&lt;p&gt;I agree &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt; with both of your suggestions above. &lt;/p&gt;</comment>
                                                            <comment id="15136" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Sat, 12 Sep 2020 01:27:51 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt;:  Just to make this clear to myself...&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;Vega should stop working on the permission escalation part of the item block override.  Instead, we will find out how permission escalation for override (this feature) is ranked by the institutions.&lt;/li&gt;
	&lt;li&gt;This feature will be defined by a Spike and user stories for implementing it for patron blocks, items blocks, checkout, etc. (which means we should remove our own features for escalation-I was just going to split my features but won&apos;t need to now).&lt;/li&gt;
	&lt;li&gt;Emma or I should be the PO.&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;One question:.&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;What if the implementation of escalation for item blocks is more important than patron blocks or more important than something else.  By ranking everything together we won&apos;t know that.  Maybe it doesn&apos;t really matter...&lt;/li&gt;
&lt;/ol&gt;
</comment>
                                                            <comment id="15139" author="5af5ed55244bc90a106063c7" created="Mon, 14 Sep 2020 08:06:14 +0000"  >&lt;p&gt;This sounds like a good approach to me, Holly.  &lt;/p&gt;

&lt;blockquote&gt;&lt;p&gt;What if the implementation of escalation for item blocks is more important than patron blocks or more important than something else. By ranking everything together we won&apos;t know that. Maybe it doesn&apos;t really matter...&lt;/p&gt;&lt;/blockquote&gt;

&lt;p&gt;I think the bulk of the work for permission escalation will be designing and developing the general mechanism.  Wiring it into the individual features can be prioritized at the story level and we POs can touch base with the RA SIG on priorities when we get close to development.&lt;/p&gt;</comment>
                                                            <comment id="15141" author="557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a" created="Tue, 15 Sep 2020 15:18:33 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt; &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aa957226f-df85-4fc8-97f4-8b27a26029ed&quot; class=&quot;user-hover&quot; rel=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; data-account-id=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; accountid=&quot;557058:a957226f-df85-4fc8-97f4-8b27a26029ed&quot; rel=&quot;noreferrer&quot;&gt;Holly Mistlebauer&lt;/a&gt;, FYI I also outlined next steps, but they are detailed next steps and I did it in 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;CIRC-882&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/CIRC-882&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;SPIKE: Decide on escalating permission override technique&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10309?size=medium&quot; /&gt;
            CIRC-882
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
. &lt;/p&gt;</comment>
                                                            <comment id="15143" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Mon, 10 Jan 2022 23:31:39 +0000"  >&lt;p&gt;Not sure why this has been assigned to me, but I will leave it as is for now....&lt;/p&gt;</comment>
                    </comments>
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