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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
    </build-info>

<item>
            <title>[UXPROD-2555] Migrated Loans inability to renew </title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-2555</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;At MSU they are unable to renew items that were migrated into FOLIO. There is a calendar error message. &lt;/p&gt;

&lt;p&gt;This is a production issue and is delicate - a patron who already had an item out - we migrated the loan from serria, then the patron wants to renew it - it should trigger the loan rule again to see if it is renewable then allow it. &lt;/p&gt;

&lt;p&gt;We have an example for the dev team when assigned. &lt;/p&gt;

&lt;p&gt;~5k loans were migrated to the system - this is seen as a high priority. &lt;/p&gt;</description>
                <environment>&lt;p&gt;MSU&lt;/p&gt;</environment>
        <key id="11522">UXPROD-2555</key>
            <summary>Migrated Loans inability to renew </summary>
                <type id="10001" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10303?size=medium">Bug</type>
                                            <priority id="10005" iconUrl="https://dev.folio.org/assets/jira-priority/tbd.svg">TBD</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10003">Done</resolution>
                                                        <assignee accountid="-1">Unassigned</assignee>
                                                                <reporter accountid="5d6eeadef989e00d8c7e897b">Anya</reporter>
                                    <labels>
                    </labels>
                <created>Mon, 29 Jun 2020 21:02:46 +0000</created>
                <updated>Tue, 30 Jun 2020 14:23:14 +0000</updated>
                            <resolved>Tue, 30 Jun 2020 14:23:14 +0000</resolved>
                                    <version>Q1 2020</version>
                                                        <due></due>
                            <votes>0</votes>
                                    <watches>4</watches>
                                                                <comments>
                                                            <comment id="15127" author="5d6eeadef989e00d8c7e897b" created="Mon, 29 Jun 2020 21:05:22 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Adea2f026-f9d7-42e0-af50-31b385c95e3e&quot; class=&quot;user-hover&quot; rel=&quot;557058:dea2f026-f9d7-42e0-af50-31b385c95e3e&quot; data-account-id=&quot;557058:dea2f026-f9d7-42e0-af50-31b385c95e3e&quot; accountid=&quot;557058:dea2f026-f9d7-42e0-af50-31b385c95e3e&quot; rel=&quot;noreferrer&quot;&gt;Cheryl Malmborg&lt;/a&gt; - PO for Calender, &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ae530422d-154a-4c37-b957-18a88051448e&quot; class=&quot;user-hover&quot; rel=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; data-account-id=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; accountid=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; rel=&quot;noreferrer&quot;&gt;Emma Boettcher&lt;/a&gt;  PO for loans ... and &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Ab45447b0-4142-447e-9ac7-b2b97eeb90bc&quot; class=&quot;user-hover&quot; rel=&quot;557058:b45447b0-4142-447e-9ac7-b2b97eeb90bc&quot; data-account-id=&quot;557058:b45447b0-4142-447e-9ac7-b2b97eeb90bc&quot; accountid=&quot;557058:b45447b0-4142-447e-9ac7-b2b97eeb90bc&quot; rel=&quot;noreferrer&quot;&gt;Martin Tran&lt;/a&gt; as EBSCO hosting &lt;/p&gt;</comment>
                                                            <comment id="15129" author="5d6eeadef989e00d8c7e897b" created="Mon, 29 Jun 2020 21:09:35 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3A63713c36-3c65-4968-b5f4-586840c71ffd&quot; class=&quot;user-hover&quot; rel=&quot;712020:63713c36-3c65-4968-b5f4-586840c71ffd&quot; data-account-id=&quot;712020:63713c36-3c65-4968-b5f4-586840c71ffd&quot; accountid=&quot;712020:63713c36-3c65-4968-b5f4-586840c71ffd&quot; rel=&quot;noreferrer&quot;&gt;Kelly Drake&lt;/a&gt; please be aware... &lt;/p&gt;
</comment>
                                                            <comment id="15131" author="557058:b45447b0-4142-447e-9ac7-b2b97eeb90bc" created="Mon, 29 Jun 2020 21:23:43 +0000"  >&lt;p&gt;+ &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt; We may need core-functional team&apos;s help debugging:&lt;br/&gt;
Error message from mod-circulation: &quot;Calendar timetable is absent for requested date&quot;&lt;br/&gt;
FWIW here is what is logged by calling /calendar/periods/83d474aa-ee99-4924-8704-a03e3c56e0d9/calculateopening?requestedDate=2021-06-29&lt;br/&gt;
{{ {&lt;br/&gt;
&quot;openingDays&quot; : [ {&lt;br/&gt;
    &quot;openingDay&quot; : {&lt;br/&gt;
      &quot;openingHour&quot; : [ &lt;/p&gt;
{
        &quot;startTime&quot; : &quot;00:00&quot;,
        &quot;endTime&quot; : &quot;23:59&quot;
      }
&lt;p&gt; ],&lt;br/&gt;
      &quot;date&quot; : &quot;2021-06-24T00:00:00.000+0000&quot;,&lt;br/&gt;
      &quot;allDay&quot; : true,&lt;br/&gt;
      &quot;open&quot; : true,&lt;br/&gt;
      &quot;exceptional&quot; : false&lt;br/&gt;
   }&lt;br/&gt;
    }, {&lt;br/&gt;
    &quot;openingDay&quot; : &lt;/p&gt;
{
      &quot;openingHour&quot; : [ ],
      &quot;date&quot; : &quot;2021-06-29T00:00:00.000+0000&quot;,
      &quot;allDay&quot; : true,
      &quot;open&quot; : false,
      &quot;exceptional&quot; : false
    }
&lt;p&gt;  }, {&lt;br/&gt;
    &quot;openingDay&quot; : &lt;/p&gt;
{
      &quot;openingHour&quot; : [ ],
      &quot;allDay&quot; : false,
      &quot;open&quot; : false,
      &quot;exceptional&quot; : false
    }
&lt;p&gt;} ]&lt;br/&gt;
}}}&lt;/p&gt;</comment>
                                                            <comment id="15133" author="632e148361dbef2805be710f" created="Tue, 30 Jun 2020 08:02:36 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5d6eeadef989e00d8c7e897b&quot; class=&quot;user-hover&quot; rel=&quot;5d6eeadef989e00d8c7e897b&quot; data-account-id=&quot;5d6eeadef989e00d8c7e897b&quot; accountid=&quot;5d6eeadef989e00d8c7e897b&quot; rel=&quot;noreferrer&quot;&gt;Anya&lt;/a&gt; &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Ab45447b0-4142-447e-9ac7-b2b97eeb90bc&quot; class=&quot;user-hover&quot; rel=&quot;557058:b45447b0-4142-447e-9ac7-b2b97eeb90bc&quot; data-account-id=&quot;557058:b45447b0-4142-447e-9ac7-b2b97eeb90bc&quot; accountid=&quot;557058:b45447b0-4142-447e-9ac7-b2b97eeb90bc&quot; rel=&quot;noreferrer&quot;&gt;Martin Tran&lt;/a&gt; &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3A63713c36-3c65-4968-b5f4-586840c71ffd&quot; class=&quot;user-hover&quot; rel=&quot;712020:63713c36-3c65-4968-b5f4-586840c71ffd&quot; data-account-id=&quot;712020:63713c36-3c65-4968-b5f4-586840c71ffd&quot; accountid=&quot;712020:63713c36-3c65-4968-b5f4-586840c71ffd&quot; rel=&quot;noreferrer&quot;&gt;Kelly Drake&lt;/a&gt; Well, it looks like &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5afc1ced2083b15a0bd3e494&quot; class=&quot;user-hover&quot; rel=&quot;5afc1ced2083b15a0bd3e494&quot; data-account-id=&quot;5afc1ced2083b15a0bd3e494&quot; accountid=&quot;5afc1ced2083b15a0bd3e494&quot; rel=&quot;noreferrer&quot;&gt;Lisa Sj&#246;gren&lt;/a&gt; came to the rescue. Seems that the servicePointId on the migrated loans wasn&apos;t the one we thought it was. Once we figured that out, I was able to update the calendar for that service point and renew the items. So, I believe this is resolved.&lt;/p&gt;</comment>
                                                            <comment id="15135" author="5af5ed55244bc90a106063c7" created="Tue, 30 Jun 2020 08:41:50 +0000"  >&lt;p&gt;Wow!  Amazing &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5afc1ced2083b15a0bd3e494&quot; class=&quot;user-hover&quot; rel=&quot;5afc1ced2083b15a0bd3e494&quot; data-account-id=&quot;5afc1ced2083b15a0bd3e494&quot; accountid=&quot;5afc1ced2083b15a0bd3e494&quot; rel=&quot;noreferrer&quot;&gt;Lisa Sj&#246;gren&lt;/a&gt; saves the day &lt;img class=&quot;emoticon&quot; src=&quot;/images/icons/emoticons/smile.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/p&gt;</comment>
                                                            <comment id="15137" author="632e148361dbef2805be710f" created="Tue, 30 Jun 2020 12:58:55 +0000"  >&lt;p&gt;A potential enhancement request that may have helped avoid this would be to include the check out service point in the loan detail view.&lt;/p&gt;</comment>
                                                            <comment id="15138" author="5d6eeadef989e00d8c7e897b" created="Tue, 30 Jun 2020 14:22:53 +0000"  >&lt;p&gt;woot - will close &lt;/p&gt;</comment>
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