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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
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        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[UXPROD-2449] Add a separate &apos;Items aged to lost after overdue X &lt;interval&gt;&apos; setting for recalled items</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-2449</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;&lt;b&gt;Overview&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Currently we have one &apos;Items aged to lost after overdue X &amp;lt;interval&amp;gt;&apos; setting in the &lt;em&gt;Lost Item Fee Policy&lt;/em&gt; that is shared by recalled items and regular items.&lt;/li&gt;
	&lt;li&gt;Brooks Travis brought this to Holly&apos;s attention via Slack on June 3, 2020 as a possible future requirement -&lt;br/&gt;
&lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;/rest/api/3/attachment/content/10810&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt; &lt;/li&gt;
&lt;/ul&gt;
</description>
                <environment></environment>
        <key id="11544">UXPROD-2449</key>
            <summary>Add a separate &apos;Items aged to lost after overdue X &lt;interval&gt;&apos; setting for recalled items</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="13654">UXPROD-792</parent>
                                    <priority id="10000" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p1.svg">P1</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10003">Done</resolution>
                                                        <assignee accountid="557058:a957226f-df85-4fc8-97f4-8b27a26029ed">Holly Mistlebauer</assignee>
                                                                <reporter accountid="557058:a957226f-df85-4fc8-97f4-8b27a26029ed">Holly Mistlebauer</reporter>
                                    <labels>
                            <label>Showstopper-Chicago</label>
                            <label>feesfines</label>
                            <label>r1-2021-at-risk</label>
                            <label>r1-highlight</label>
                            <label>resourceaccess</label>
                            <label>round_iv</label>
                    </labels>
                <created>Thu, 4 Jun 2020 12:29:26 +0000</created>
                <updated>Tue, 31 Aug 2021 15:15:40 +0000</updated>
                            <resolved>Fri, 15 Jan 2021 02:17:59 +0000</resolved>
                                                    <fixVersion>R1 2021</fixVersion>
                                    <component>Fees/Fines</component>
                        <due></due>
                            <votes>0</votes>
                                    <watches>4</watches>
                                                                <comments>
                                                            <comment id="14506" author="557058:8eb52188-0565-4921-b55b-b0b42e919590" created="Wed, 10 Jun 2020 15:09:31 +0000"  >&lt;p&gt;I want to make sure I understand this issue. In the comments, people are talking about overdue fines, but this appears to be a question of how quickly an item will age to lost and be billed if it is recalled. If that&apos;s correct, this is a very high priority for Chicago. Recalled items age to lost after 7 days overdue, whereas normal loans age to lost after 21 days overdue.&lt;/p&gt;</comment>
                                                            <comment id="14511" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Mon, 28 Sep 2020 16:33:33 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3A8eb52188-0565-4921-b55b-b0b42e919590&quot; class=&quot;user-hover&quot; rel=&quot;557058:8eb52188-0565-4921-b55b-b0b42e919590&quot; data-account-id=&quot;557058:8eb52188-0565-4921-b55b-b0b42e919590&quot; accountid=&quot;557058:8eb52188-0565-4921-b55b-b0b42e919590&quot; rel=&quot;noreferrer&quot;&gt;David Bottorff&lt;/a&gt;:  You are correct.  This is about adding a separate setting for when a recalled item is aged to lost and when it is billed.  I have pass the mock-up to Kimie and will share this with the RA SIG shortly.  &lt;/p&gt;</comment>
                                                            <comment id="14512" author="557058:b787c0f1-34df-41c2-8585-c4aed346caec" created="Thu, 10 Dec 2020 21:52:29 +0000"  >&lt;p&gt;Chicago - this is pretty important for us. When we do recall items we really need them back quickly, and as a practical matter it seems many patrons need the lost book bill as motivation to actually return the item. We don&apos;t know if we could manually handle this as a workaround.&lt;/p&gt;</comment>
                                                            <comment id="14516" author="632e148361dbef2805be710f" created="Sat, 12 Dec 2020 01:18:08 +0000"  >&lt;p&gt;I just changed MO State&#8217;s rank on this to R1. I never got back and re-ranked it after the ranking scale changed, and our experience has indicated that it is even more important than we originally thought. If we can&#8217;t manage this manually, I can&#8217;t imagine anyone who does the kind of circ volume Chicago does could.&lt;/p&gt;</comment>
                                                            <comment id="14519" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Tue, 15 Dec 2020 01:54:21 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=632e148361dbef2805be710f&quot; class=&quot;user-hover&quot; rel=&quot;632e148361dbef2805be710f&quot; data-account-id=&quot;632e148361dbef2805be710f&quot; accountid=&quot;632e148361dbef2805be710f&quot; rel=&quot;noreferrer&quot;&gt;Brooks Travis&lt;/a&gt;:  Thanks for letting us know, in case some questions arise.  &lt;/p&gt;</comment>
                                                            <comment id="14521" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Fri, 15 Jan 2021 02:17:59 +0000"  >&lt;p&gt;This feature has been completed and will be part of the Iris release (R1 2020).&lt;/p&gt;</comment>
                                                            <comment id="14524" author="5c48911b54e1e6466b11f38c" created="Thu, 8 Apr 2021 13:39:05 +0000"  >&lt;p&gt;Questions about this feature in relation to adding info to docs.folio.org:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;If I leave &lt;b&gt;Recalled items aged to lost after overdue&lt;/b&gt; blank, will the aged to lost rule for recalls follow whatever I specified in &lt;b&gt;Items aged to lost after overdue&lt;/b&gt;?&lt;/li&gt;
	&lt;li&gt;If I leave &lt;b&gt;Patron billed for recall after aged to lost&lt;/b&gt; empty, will the recall fine follow the rules in the overdue policy, but just not be billed if the item is never returned?&lt;/li&gt;
&lt;/ul&gt;

</comment>
                    </comments>
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                            <customfieldvalue>The Capacity Planning Team recommended to the FOLIO Product Council that the Iris release date be extended to May 3 (from March 1) so that all of the at-risk &amp;#39;showstopper&amp;#39; features could be completed and released before the July implementations.  (Slide deck presented to PC:  &lt;a href=&quot;https://docs.google.com/presentation/d/12s_fs3vqjm4hAGIfZ_HX1jm--v8QOEFber5uvo0VTGw/edit?usp=sharing)&quot;&gt;https://docs.google.com/presentation/d/12s_fs3vqjm4hAGIfZ_HX1jm--v8QOEFber5uvo0VTGw/edit?usp=sharing)&lt;/a&gt;</customfieldvalue>

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                            <customfieldvalue>[Tod from Chicago: this is pretty important for us. When we do recall items we really need them back quickly, and as a practical matter it seems many patrons need the lost book bill as motivation to actually return the item. We don&amp;#39;t know if we could manually handle this as a workaround.] [Response from Holly: David B. from Chicago has described this a showstopper in the RA SIG meetings.]</customfieldvalue>

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                            <customfieldvalue>There isn&amp;#39;t a workaround or thin-thread for this.  Cate mentioned that the Core: Functional team could probably get this done if Iris was extended one week.  Only Chicago needs this for go-live, and would like is one month before they go-live.  </customfieldvalue>

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                            <customfieldvalue>FOLIO Product Council compromised and allowed the Iris release to be delayed by one month, to April 5.  Based on the size of the t-shirt estimate for this feature, it should be completed as part of the Iris release. </customfieldvalue>

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