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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
    </build-info>

<item>
            <title>[UXPROD-242] Ability to Protect Fields from Being Overwritten by User Import</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-242</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;Support ability for staff to block a field(s) on a user record or the entire user record from being overwritten by a user import/data feed.  This feature will support a library&apos;s need to temporarily prevent a user import/data feed or Folio logic from updating a field(s) on a user record. &lt;/p&gt;

&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;A specific use case that might require this kind of protection relates to fulfillment options.  See 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-241&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-241&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Fulfillment Options&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-241
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
 for details.&lt;/li&gt;
	&lt;li&gt;Additional details can be found: &lt;a href=&quot;https://docs.google.com/document/d/1iDuoDAUmE538pb8NEsa-OaufzFD4E7jMQjg6InIl59g/edit&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://docs.google.com/document/d/1iDuoDAUmE538pb8NEsa-OaufzFD4E7jMQjg6InIl59g/edit&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;As a system administrator, I want to be able to designate what happens when a record is in the FOLIO database but does not come in the feed, depending what kind of feed it is.&lt;br/&gt;
If the record in FOLIO was created via feed, the absence of the patron in a new feed should cause the record to be inactivated&lt;br/&gt;
But, if a record in FOLIO was created by migration or in FOLIO itself, the feed will have no effect on it.&lt;/p&gt;</description>
                <environment></environment>
        <key id="12992">UXPROD-242</key>
            <summary>Ability to Protect Fields from Being Overwritten by User Import</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="13651">UXPROD-784</parent>
                                    <priority id="10002" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p3.svg">P3</priority>
                        <status id="10000" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/generic.png" description="(Migrated on 4 Feb 2024 13:41 UTC)">Draft</status>
                    <statusCategory id="2" key="new" colorName="blue-gray"/>
                                    <resolution id="-1">Unresolved</resolution>
                                                        <assignee accountid="5f0e042307efc40028144d47">Amelia Sutton</assignee>
                                                                <reporter accountid="5af5ed55244bc90a106063c7">Cate Boerema</reporter>
                                    <labels>
                            <label>Folijet-UI-candiate</label>
                            <label>round_iv</label>
                            <label>usermanagement</label>
                    </labels>
                <created>Wed, 21 Feb 2018 12:23:33 +0000</created>
                <updated>Tue, 20 Jun 2023 15:49:31 +0000</updated>
                                                                                <due></due>
                            <votes>1</votes>
                                    <watches>15</watches>
                                                                <comments>
                                                            <comment id="14938" author="5c38e8d616ac1e4f7cbc660a" created="Fri, 25 May 2018 12:51:31 +0000"  >&lt;p&gt;If we make certain that all records in question have the standard metadata field (which includes creation and modification dates), would this be enough to determine which should and should not be overwritten?&lt;/p&gt;</comment>
                                                            <comment id="14941" author="5af5ed55244bc90a106063c7" created="Fri, 28 Sep 2018 12:43:17 +0000"  >&lt;p&gt;Just a note from a Slack convo today with &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3A0a02d059-b8b9-48b3-8a58-727ec44d05d2&quot; class=&quot;user-hover&quot; rel=&quot;712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2&quot; data-account-id=&quot;712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2&quot; accountid=&quot;712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2&quot; rel=&quot;noreferrer&quot;&gt;Theodor Tolstoy (One-Group.se)&lt;/a&gt;, &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5afc1ced2083b15a0bd3e494&quot; class=&quot;user-hover&quot; rel=&quot;5afc1ced2083b15a0bd3e494&quot; data-account-id=&quot;5afc1ced2083b15a0bd3e494&quot; accountid=&quot;5afc1ced2083b15a0bd3e494&quot; rel=&quot;noreferrer&quot;&gt;Lisa Sj&#246;gren&lt;/a&gt; and &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5afc2769d17d8405fa4358ae&quot; class=&quot;user-hover&quot; rel=&quot;5afc2769d17d8405fa4358ae&quot; data-account-id=&quot;5afc2769d17d8405fa4358ae&quot; accountid=&quot;5afc2769d17d8405fa4358ae&quot; rel=&quot;noreferrer&quot;&gt;Siska&lt;/a&gt; from Chalmers about this feature: We will most likely write our own functionality for user import, and that will surely contain some functionality in that area. So I do not see a pressing need for that&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3A0a02d059-b8b9-48b3-8a58-727ec44d05d2&quot; class=&quot;user-hover&quot; rel=&quot;712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2&quot; data-account-id=&quot;712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2&quot; accountid=&quot;712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2&quot; rel=&quot;noreferrer&quot;&gt;Theodor Tolstoy (One-Group.se)&lt;/a&gt;, should we change the Chalmers rank on this from go-live?  Or do you want to leave it as go-live until you have implemented your own user import functionality?&lt;/p&gt;</comment>
                                                            <comment id="14945" author="5d6eeadef989e00d8c7e897b" created="Fri, 29 Mar 2019 22:50:37 +0000"  >&lt;p&gt;Comment from March Meeting : Can wait while EBSCO does loading; will need once we&apos;re on our own/ connect to BANNER / Workday / Colleague&lt;/p&gt;</comment>
                                                            <comment id="14948" author="5c48911b54e1e6466b11f38c" created="Wed, 10 Jul 2019 15:31:43 +0000"  >&lt;p&gt;There are a number of use cases for this, two coming to mind:&lt;/p&gt;

&lt;ul&gt;
	&lt;li&gt;A patron&apos;s underlying university data is wrong and being corrected; we want their library access to continue while the correction is being done;&lt;/li&gt;
	&lt;li&gt;Someone temporarily needs to have group membership or privileges escalated; for example, a student who is normally not entitled to delivery, but has an injury that means they can&apos;t walk to a location and need delivery as an accommodation.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;We would also want this to be at the field level - for example, freezing someone&apos;s expiration date or group, but not their name or contact information. I recognize that may be hard to have v1, though.&lt;/p&gt;

&lt;p&gt;This would need to be temporary - e.g., an expiration date on this should be required - because you don&apos;t want an account to be frozen forever (risking access being extended beyond when it should have been expired.)&lt;/p&gt;

&lt;p&gt;I think there are actually two features here - one for blocking update via a bulk load process, and one for blocking update via the GUI. For the GUI, I imagine a solution like Teams could be possible for a full-record lock. Once Users has a new PO, I would advocate for the PO splitting this up, since institutions may prioritize one higher than the other for go-live.&lt;/p&gt;</comment>
                                                            <comment id="14951" author="5c48911b54e1e6466b11f38c" created="Mon, 5 Aug 2019 18:04:22 +0000"  >&lt;p&gt;Additional use case that came up in RA discussion - deceased patrons. A lot of this depends on local practice and the variation of high-touch services being asked for, especially in the case of a faculty member passing away.&lt;/p&gt;

&lt;p&gt;If there is no larger workflow being designed, libraries may choose to use workarounds to address local needs (like changing an email address on a record, so that an overdue notice is not inadvertently mailed.) Freezing the record will be important to make sure that a central HR field does not interrupt these changes.&lt;/p&gt;
</comment>
                                                            <comment id="14956" author="5af5ed55244bc90a106063c7" created="Thu, 19 Sep 2019 16:06:18 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5f5241b9fcaf93003b5bee25&quot; class=&quot;user-hover&quot; rel=&quot;5f5241b9fcaf93003b5bee25&quot; data-account-id=&quot;5f5241b9fcaf93003b5bee25&quot; accountid=&quot;5f5241b9fcaf93003b5bee25&quot; rel=&quot;noreferrer&quot;&gt;patty.wanninger&lt;/a&gt;, &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5c48911b54e1e6466b11f38c&quot; class=&quot;user-hover&quot; rel=&quot;5c48911b54e1e6466b11f38c&quot; data-account-id=&quot;5c48911b54e1e6466b11f38c&quot; accountid=&quot;5c48911b54e1e6466b11f38c&quot; rel=&quot;noreferrer&quot;&gt;Erin Nettifee&lt;/a&gt; et al.  Today in the RA SIG meeting, we discussed how at least a couple institutions (Duke and Chicago) really need some way to flag an entire record as &quot;do not update&quot;.  The super thin thread proposed is actually quite thin thread.  The idea is that there is some flag on the user record that can be manually set that says &quot;don&apos;t overwrite&quot; (or something along those lines) and then the user import feed would be able to look at that flag and skip updates of records that have it.  I think we should create a separate feature for this like &quot;Flag for Protecting User Record from Being Overwritten by User Import&quot;.  At minimum, this feature would entail adding a simple flag to the user record.  I am not yet clear on what additional changes would need to be added to mod-user-import.  Does the logic for preventing records from being overwritten need to be added to that module or can that be handled outside of FOLIO in institutions&apos; scripts.&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5f5241b9fcaf93003b5bee25&quot; class=&quot;user-hover&quot; rel=&quot;5f5241b9fcaf93003b5bee25&quot; data-account-id=&quot;5f5241b9fcaf93003b5bee25&quot; accountid=&quot;5f5241b9fcaf93003b5bee25&quot; rel=&quot;noreferrer&quot;&gt;patty.wanninger&lt;/a&gt; can you please create a UXPROD feature for this and drive the requirements discussions?  If it&apos;s really about just a single field on the User record, I am hoping we can slip it in for mvp.&lt;/p&gt;</comment>
                                                            <comment id="14960" author="5c48911b54e1e6466b11f38c" created="Fri, 20 Sep 2019 13:27:30 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt;. Yep, this is actually almost exactly what we discussed at the UM SIG on Wednesday, and Patty and I took a task to work on a thin-thread feature and user stories. &lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5f5241b9fcaf93003b5bee25&quot; class=&quot;user-hover&quot; rel=&quot;5f5241b9fcaf93003b5bee25&quot; data-account-id=&quot;5f5241b9fcaf93003b5bee25&quot; accountid=&quot;5f5241b9fcaf93003b5bee25&quot; rel=&quot;noreferrer&quot;&gt;patty.wanninger&lt;/a&gt; - let me know when you want to get that scheduled. Not sure what your travel is looking like right now.&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5c7405f424a84d1307801d06&quot; class=&quot;user-hover&quot; rel=&quot;5c7405f424a84d1307801d06&quot; data-account-id=&quot;5c7405f424a84d1307801d06&quot; accountid=&quot;5c7405f424a84d1307801d06&quot; rel=&quot;noreferrer&quot;&gt;Andrea Loigman&lt;/a&gt; - just an FYI.&lt;/p&gt;</comment>
                                                            <comment id="14963" author="5af5ecdb772036612ff61cf1" created="Tue, 24 Sep 2019 12:43:40 +0000"  >&lt;p&gt;Someone should check and see if the current user import command line tool has the ability to protect particular fields from being overwritten.  I have a very hazy memory of seeing that ability at least partially demonstrated several years ago.  It could be imagination, but I think that ability is there.   &lt;/p&gt;</comment>
                                                            <comment id="14966" author="5c48911b54e1e6466b11f38c" created="Tue, 24 Sep 2019 12:54:55 +0000"  >&lt;p&gt;There is an ability to update only info that&apos;s in the import - so if an address isn&apos;t in the import file, but in the FOLIO record, you could tell the import not to overwrite the FOLIO record. However, that doesn&apos;t get at the use case here, since you need to flag the record in the GUI so that the import then knows not to touch it for that particular record - not necessarily for all records.&lt;/p&gt;</comment>
                                                            <comment id="14969" author="5c48911b54e1e6466b11f38c" created="Thu, 30 Jan 2020 15:11:25 +0000"  >&lt;p&gt; &lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;a id=&quot;11192_thumb&quot; href=&quot;/rest/api/3/attachment/content/11192&quot; title=&quot;patron-loader-freeze.png&quot; file-preview-type=&quot;image&quot; file-preview-id=&quot;11192&quot; file-preview-title=&quot;patron-loader-freeze.png&quot;&gt;&lt;jira-attachment-thumbnail url=&quot;https://folio-org.atlassian.net/rest/api/3/attachment/thumbnail/11192?default=false&quot; jira-url=&quot;https://folio-org.atlassian.net/rest/api/3/attachment/thumbnail/11192&quot; filename=&quot;patron-loader-freeze.png&quot;&gt;&lt;img src=&quot;https://folio-org.atlassian.net/rest/api/3/attachment/thumbnail/11192&quot; data-attachment-name=&quot;patron-loader-freeze.png&quot; data-attachment-type=&quot;thumbnail&quot; data-media-services-id=&quot;fad6b2e9-85a0-4ac8-967d-3db3508fbf15&quot; data-media-services-type=&quot;file&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/jira-attachment-thumbnail&gt;&lt;/a&gt;&lt;/span&gt; &lt;/p&gt;

&lt;p&gt;This is an example of how this feature looks in an Aleph implementation (at Duke) - these controls are on the individual user record. You check the appropriate box and save to protect that part of the record; to unprotect, uncheck the box and save.&lt;/p&gt;</comment>
                                                            <comment id="14972" author="5f5241b9fcaf93003b5bee25" created="Fri, 23 Oct 2020 21:58:33 +0000"  >&lt;p&gt;This is the original feature - will close 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-2732&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-2732&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Improvements to User loader - protecting fields/overwriting&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-2732
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
&lt;/p&gt;</comment>
                                                            <comment id="14974" author="712020:9b968d11-9a20-421f-9cde-4d339f963026" created="Mon, 26 Oct 2020 13:18:45 +0000"  >&lt;p&gt;Patty, Duke is going to leave the ranking as is at R1. Erin has covered our reasons well in previous comments.&lt;/p&gt;</comment>
                                                            <comment id="14977" author="5af5e627525ba96b58654f12" created="Fri, 19 Nov 2021 13:56:42 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5f5241b9fcaf93003b5bee25&quot; class=&quot;user-hover&quot; rel=&quot;5f5241b9fcaf93003b5bee25&quot; data-account-id=&quot;5f5241b9fcaf93003b5bee25&quot; accountid=&quot;5f5241b9fcaf93003b5bee25&quot; rel=&quot;noreferrer&quot;&gt;patty.wanninger&lt;/a&gt; All the stories in this Feature are still draft, and there&apos;s no mockups. Once the stories are moved to Open and mockups added, Folijet can take another look at it.&lt;/p&gt;</comment>
                    </comments>
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            <issuelink>
            <issuekey id="11609">UXPROD-2732</issuekey>
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                                                                                                                                                                                                            <customfield id="customfield_10063" key="com.atlassian.jira.plugin.system.customfieldtypes:float">
                        <customfieldname>PO Rank</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>54.0</customfieldvalue>
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                            <customfield id="customfield_10019" key="com.pyxis.greenhopper.jira:gh-lexo-rank">
                        <customfieldname>Rank</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>0|hzyfjj:</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10071" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: 5Colleges (Full Jul 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10226"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10067" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Chalmers (Impl Aut 2019)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10206"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10068" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Chicago (MVP Sum 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10211"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10069" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Cornell (Full Sum 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10215"><![CDATA[R3]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10070" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Duke (Full Sum 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10218"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10073" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: FLO (MVP Sum 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10236"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10074" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: GBV (MVP Sum 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10239"><![CDATA[R2]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10075" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Grand Valley (Full Sum 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10243"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                        <customfield id="customfield_10077" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Hungary (MVP End 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10253"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10078" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Lehigh (MVP Summer 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10261"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10079" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Leipzig (Full TBD)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10263"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                        <customfield id="customfield_10085" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: MO State (MVP June 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10294"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10082" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Mainz (Full TBD)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10279"><![CDATA[R2]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                    <customfield id="customfield_10086" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: St. Michael&apos;s College (Sum 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10300"><![CDATA[R2]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10089" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: TAMU (MVP Jan 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10314"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10091" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: U of AL (MVP Oct 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10327"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                    <customfield id="customfield_10076" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: hbz (TBD)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10249"><![CDATA[R2]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                <customfield id="customfield_10020" key="com.pyxis.greenhopper.jira:gh-sprint">
                        <customfieldname>Sprint</customfieldname>
                        <customfieldvalues>
                            
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        <customfield id="customfield_10024" key="com.atlassian.jira.ext.charting:firstresponsedate">
                        <customfieldname>[CHART] Date of First Response</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>Fri, 25 May 2018 12:51:31 +0000</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                </customfields>
    </item>
</channel>
</rss>