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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[UXPROD-2221] Custom stop/end for recurring patron notices</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-2221</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;&lt;b&gt;Description&lt;/b&gt;: &lt;/p&gt;

&lt;p&gt;Some notices can be setup to be sent with a frequency of recurring (versus one time). The notices that can be setup as recurring include time based notices triggered by loan due date/time, hold shelf expiration, and/or request expiration. Typically these include courtesy/reminder, overdue, available - awaiting pickup (for requests), hold shelf expiration and/or request expiration notices. An example would be to send overdue template #1 everyday from day 1 through day 3, then send overdue template #2 everyday until the item is returned, renewed or an automated fine has been incurred by the patron. &lt;/p&gt;

&lt;p&gt;Current implementation:&lt;/p&gt;
&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;All notices setup to send &lt;em&gt;before&lt;/em&gt; the triggering event of due date/time stop sending automatically when the item is due &amp;#8211; typically these are courtesy reminder notices telling the patron that an item is coming due.&lt;/li&gt;
	&lt;li&gt;All notices setup to send &lt;em&gt;after&lt;/em&gt; the triggering event of due date/time stop sending automatically when the item is returned or renewed &amp;#8211; typically these are overdue notices telling the patron that an item is overdue.&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Proposed implementation (this feature): &lt;/p&gt;
&lt;ul class=&quot;alternate&quot; type=&quot;square&quot;&gt;
	&lt;li&gt;Allow a FOLIO operator to select one or more stopping event or date/time. Examples include stop sending &lt;em&gt;upon/at&lt;/em&gt; &lt;em&gt;due date/time&lt;/em&gt;, &lt;em&gt;item returned&lt;/em&gt;, or &lt;em&gt;item renewed&lt;/em&gt; &amp;#8211; or &amp;#8211; &lt;em&gt;after&lt;/em&gt; &lt;em&gt;due date/time&lt;/em&gt; by &lt;em&gt;3 days&lt;/em&gt; (using the current order/terminology of the policy).&lt;/li&gt;
&lt;/ul&gt;


</description>
                <environment></environment>
        <key id="13174">UXPROD-2221</key>
            <summary>Custom stop/end for recurring patron notices</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="13680">UXPROD-18</parent>
                                    <priority id="10001" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p2.svg">P2</priority>
                        <status id="10000" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/generic.png" description="(Migrated on 4 Feb 2024 13:41 UTC)">Draft</status>
                    <statusCategory id="2" key="new" colorName="blue-gray"/>
                                    <resolution id="-1">Unresolved</resolution>
                                                        <assignee accountid="712020:92bdafe9-2677-4413-a6f5-a9ef94eea08d">julie.bickle</assignee>
                                                                <reporter accountid="557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a">Darcy Branchini</reporter>
                                    <labels>
                            <label>notice_enhancement</label>
                            <label>notice_timing</label>
                            <label>patron_notice</label>
                    </labels>
                <created>Tue, 7 Jan 2020 19:26:59 +0000</created>
                <updated>Thu, 23 Feb 2023 08:36:04 +0000</updated>
                                                                                <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
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                            <customfieldvalue>Using the current notice policy several one time notices using the same template could be setup to accomplish this. For example, if a library wants to send overdue template #1 from day 1 through day 3 after an item is overdue and then overdue template #2 on days 4 until the item is returned or renewed, you could do this using the following settings: &lt;br/&gt;
&lt;br/&gt;
*Notice 1:* &lt;br/&gt;
Template: Overdue template #1 &lt;br/&gt;
Triggering event: Loan due date/time&lt;br/&gt;
Send: After by 1 day&lt;br/&gt;
Frequency: One time&lt;br/&gt;
&lt;br/&gt;
*Notice 2:* &lt;br/&gt;
Template: Overdue template #1 &lt;br/&gt;
Triggering event: Loan due date/time&lt;br/&gt;
Send: After by 2 days&lt;br/&gt;
Frequency: One time&lt;br/&gt;
&lt;br/&gt;
*Notice 3:* &lt;br/&gt;
Template: Overdue template #1 &lt;br/&gt;
Triggering event: Loan due date/time&lt;br/&gt;
Send: After by 3 days&lt;br/&gt;
Frequency: One time&lt;br/&gt;
&lt;br/&gt;
*Notice 4:* &lt;br/&gt;
Template: Overdue template #2&lt;br/&gt;
Triggering event: Loan due date/time&lt;br/&gt;
Send: After by 4 days&lt;br/&gt;
Frequency: Recurring, And every 1 day&lt;br/&gt;
&lt;br/&gt;
&lt;br/&gt;
&lt;br/&gt;
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