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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[UXPROD-1855] Error message customization</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-1855</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;Allow tenant to customize messages it displays for errors to patrons and to staff. (Having separate messages for patrons is in 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-266&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-266&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Error messages for patrons&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-266
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
.)&lt;/p&gt;</description>
                <environment></environment>
        <key id="13013">UXPROD-1855</key>
            <summary>Error message customization</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="10047">UXPROD-788</parent>
                                    <priority id="10005" iconUrl="https://dev.folio.org/assets/jira-priority/tbd.svg">TBD</priority>
                        <status id="10000" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/generic.png" description="(Migrated on 4 Feb 2024 13:41 UTC)">Draft</status>
                    <statusCategory id="2" key="new" colorName="blue-gray"/>
                                    <resolution id="-1">Unresolved</resolution>
                                                        <assignee accountid="557058:dea2f026-f9d7-42e0-af50-31b385c95e3e">Cheryl Malmborg</assignee>
                                                                <reporter accountid="712020:e530422d-154a-4c37-b957-18a88051448e">Emma Boettcher</reporter>
                                    <labels>
                    </labels>
                <created>Mon, 8 Jul 2019 16:35:49 +0000</created>
                <updated>Wed, 13 Apr 2022 18:02:11 +0000</updated>
                                                                                <due></due>
                            <votes>0</votes>
                                    <watches>4</watches>
                                                                <comments>
                                                            <comment id="17198" author="5c48911b54e1e6466b11f38c" created="Tue, 9 Jul 2019 14:44:11 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ae530422d-154a-4c37-b957-18a88051448e&quot; class=&quot;user-hover&quot; rel=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; data-account-id=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; accountid=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; rel=&quot;noreferrer&quot;&gt;Emma Boettcher&lt;/a&gt; - &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5c7405f424a84d1307801d06&quot; class=&quot;user-hover&quot; rel=&quot;5c7405f424a84d1307801d06&quot; data-account-id=&quot;5c7405f424a84d1307801d06&quot; accountid=&quot;5c7405f424a84d1307801d06&quot; rel=&quot;noreferrer&quot;&gt;Andrea Loigman&lt;/a&gt; and I reviewed the two split Jiras today (this and 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-266&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-266&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Error messages for patrons&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-266
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
) and we&apos;re still confused. &lt;/p&gt;

&lt;p&gt;Is the tenant/settings level customization here for patron error messages (via SIP2), staff error messages (via the FOLIO GUI,) or both?&lt;/p&gt;</comment>
                                                            <comment id="17200" author="712020:e530422d-154a-4c37-b957-18a88051448e" created="Tue, 9 Jul 2019 15:08:10 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5c48911b54e1e6466b11f38c&quot; class=&quot;user-hover&quot; rel=&quot;5c48911b54e1e6466b11f38c&quot; data-account-id=&quot;5c48911b54e1e6466b11f38c&quot; accountid=&quot;5c48911b54e1e6466b11f38c&quot; rel=&quot;noreferrer&quot;&gt;Erin Nettifee&lt;/a&gt; and &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5c7405f424a84d1307801d06&quot; class=&quot;user-hover&quot; rel=&quot;5c7405f424a84d1307801d06&quot; data-account-id=&quot;5c7405f424a84d1307801d06&quot; accountid=&quot;5c7405f424a84d1307801d06&quot; rel=&quot;noreferrer&quot;&gt;Andrea Loigman&lt;/a&gt; both. I&apos;ll add that to the feature description.&lt;/p&gt;</comment>
                                                            <comment id="17202" author="5c48911b54e1e6466b11f38c" created="Tue, 9 Jul 2019 17:02:43 +0000"  >&lt;p&gt;Duke would rank this as go-live.&lt;/p&gt;</comment>
                                                            <comment id="17203" author="557058:8eb52188-0565-4921-b55b-b0b42e919590" created="Tue, 9 Jul 2019 18:16:14 +0000"  >&lt;p&gt;Chicago could wait up to a quarter for this feature, if not perhaps a year&lt;/p&gt;</comment>
                    </comments>
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