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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[UXPROD-1659] Missing pieces and damaged items</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-1659</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;&lt;b&gt;Current situation or problem&lt;/b&gt;:&lt;br/&gt;
FOLIO allows items to be marked damaged (or not damaged) and has missing pieces and missing pieces description fields. Users are alerted at check in or check out to the presence of missing pieces. FOLIO also allows fees and fines to be charged and linked to specific items or loans. However, one cannot simultaneously enter a description of missing pieces and charge a user for them, or simultaneously enter a description of damage and charge a user for this.&lt;/p&gt;

&lt;p&gt;The values for damaged are limited to damaged/not damaged.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;In scope&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Expand values for damaged to be a tenant-configurable list&lt;/li&gt;
	&lt;li&gt;Present information about known damage while checking item in or out&lt;/li&gt;
	&lt;li&gt;Allow user to mark damage and missing pieces when checking item in or out, and charge patron a fine/fee&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Out of scope&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Use case(s)&lt;/b&gt;&lt;br/&gt;
Circulation staff get a multipiece score back that&apos;s missing one of the parts. After talking with the patron and determining the part is lost forever, they charge the patron for the cost of replacing the part rather than billing them for the entire item.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Proposed solution/stories&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Links to additional info&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Questions&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Is the description of damage a repeatable field? (RA SIG has previously said it could be)&lt;/li&gt;
	&lt;li&gt;should user be notified of existing damage at check in or check out?
	&lt;ul&gt;
		&lt;li&gt;what is workflow if check in staff get a damaged item? Do they check item record first to see if damage was already noted, or check item in to see if they get a damage pop-up? if the latter, and there is no damage pop-up, will they be able to note damage before loan is anonymized?&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
&lt;/ul&gt;
</description>
                <environment></environment>
        <key id="10235">UXPROD-1659</key>
            <summary>Missing pieces and damaged items</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="10047">UXPROD-788</parent>
                                    <priority id="10005" iconUrl="https://dev.folio.org/assets/jira-priority/tbd.svg">TBD</priority>
                        <status id="1" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/open.png" description="The issue is open and ready for the assignee to start work on it.">Open</status>
                    <statusCategory id="2" key="new" colorName="blue-gray"/>
                                    <resolution id="-1">Unresolved</resolution>
                                                        <assignee accountid="557058:f80403de-e149-421e-8750-af45c853402f">Charlotte Whitt</assignee>
                                                                <reporter accountid="712020:e530422d-154a-4c37-b957-18a88051448e">Emma Boettcher</reporter>
                                    <labels>
                            <label>inventory</label>
                            <label>round_iv</label>
                    </labels>
                <created>Tue, 23 Apr 2019 13:20:41 +0000</created>
                <updated>Wed, 3 Jan 2024 17:00:15 +0000</updated>
                                                                                <due></due>
                            <votes>0</votes>
                                    <watches>9</watches>
                                                                <comments>
                                                            <comment id="13923" author="5d6eeadef989e00d8c7e897b" created="Fri, 3 May 2019 19:23:14 +0000"  >&lt;p&gt;FC: for go-live we need a way to know that it was damaged or a part is missing - what is used now is a combo of the system and not system notes- a fully bakes solution is nice, but not required.&lt;/p&gt;</comment>
                                                            <comment id="13924" author="63e2a2771b13d42998e4e706" created="Mon, 20 May 2019 10:11:13 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ae530422d-154a-4c37-b957-18a88051448e&quot; class=&quot;user-hover&quot; rel=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; data-account-id=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; accountid=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; rel=&quot;noreferrer&quot;&gt;Emma Boettcher&lt;/a&gt; Can you expand upon:&lt;/p&gt;

&lt;blockquote&gt;&lt;p&gt;the structure of how that information is recorded on the item record&lt;/p&gt;&lt;/blockquote&gt;

&lt;p&gt;Does that mean that we want to keep this information in a different form to what we currently have? (especially as we have been talking about damaged status recently)&lt;/p&gt;</comment>
                                                            <comment id="13925" author="557058:f80403de-e149-421e-8750-af45c853402f" created="Tue, 11 Jun 2019 11:34:18 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ae530422d-154a-4c37-b957-18a88051448e&quot; class=&quot;user-hover&quot; rel=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; data-account-id=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; accountid=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; rel=&quot;noreferrer&quot;&gt;Emma Boettcher&lt;/a&gt; and &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=63e2a2771b13d42998e4e706&quot; class=&quot;user-hover&quot; rel=&quot;63e2a2771b13d42998e4e706&quot; data-account-id=&quot;63e2a2771b13d42998e4e706&quot; accountid=&quot;63e2a2771b13d42998e4e706&quot; rel=&quot;noreferrer&quot;&gt;Marc Johnson&lt;/a&gt;  - I have related my existing UIIN stories about implementation of item damaged - to this new feature. &lt;/p&gt;

&lt;p&gt;Thin thread would be implementation of: 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UIIN-458&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UIIN-458&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Item record. When creating/edit an item record, Item damage status selects list populate&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10309?size=medium&quot; /&gt;
            UIIN-458
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
 - and then we&apos;d have the existing select list to work&lt;br/&gt;
Next step would be to implement the reference table. &lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ae530422d-154a-4c37-b957-18a88051448e&quot; class=&quot;user-hover&quot; rel=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; data-account-id=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; accountid=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; rel=&quot;noreferrer&quot;&gt;Emma Boettcher&lt;/a&gt;, did the RA SIG talk to you about having the array of Item damage data being repeatable?&lt;/p&gt;

&lt;p&gt;CC: &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt;&lt;/p&gt;</comment>
                                                            <comment id="13926" author="5af5e627525ba96b58654f12" created="Wed, 6 Dec 2023 18:31:25 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5d794c218ce6b60c3810eb8a&quot; class=&quot;user-hover&quot; rel=&quot;5d794c218ce6b60c3810eb8a&quot; data-account-id=&quot;5d794c218ce6b60c3810eb8a&quot; accountid=&quot;5d794c218ce6b60c3810eb8a&quot; rel=&quot;noreferrer&quot;&gt;Stephanie Buck&lt;/a&gt; Please review this feature in the Prokopovych backlog when you have a chance. Do you think it would belong with Vega/fines &amp;amp; Fees? Or some other team? Thank you!&lt;/p&gt;</comment>
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                                                                <inwardlinks description="is defined by ">
                                        <issuelink>
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            <issuekey id="68594">UICHKIN-186</issuekey>
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