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<channel>
    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
    </build-info>

<item>
            <title>[UXPROD-1628] Default Setting for Request Expiration Period: Staff UI-only</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-1628</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;&lt;font color=&quot;#172b4d&quot;&gt;&lt;b&gt;Split into two features:&lt;/b&gt;&lt;/font&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;&lt;font color=&quot;#172b4d&quot;&gt;&lt;b&gt;
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-1628&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-1628&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Default Setting for Request Expiration Period: Staff UI-only&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-1628
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Analysis Complete&lt;/span&gt;
            &lt;/span&gt;
 (this feature): covers ui-only implementation for staff interface to populate the expiration date field by default for staff-created requests&lt;/b&gt;&lt;/font&gt;&lt;/li&gt;
	&lt;li&gt;&lt;font color=&quot;#172b4d&quot;&gt;&lt;b&gt;UXPROD-3539: covers back-end implementation and related patron-facing stories (eg. mod-patron/mod-edge-patron)&lt;/b&gt;&lt;/font&gt;&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;FOLIO has both a &quot;Request expiration date&quot; and a &quot;Hold shelf expiration date&quot;. The hold shelf expiration date is set when an item becomes &quot;awaiting pickup&quot; on the hold shelf based on a default expiry period set for the service point at which it&apos;s waiting.&lt;/p&gt;

&lt;p&gt;The request expiration date currently needs to be manually set, as there is no default.&lt;/p&gt;

&lt;p&gt;&lt;em&gt;The purpose of this feature is to implement a default setting for request expiration period.&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;Some members of the RA SIG felt that a tenant-level setting would suffice for this purpose while others thought it might be better to be able to set this default in the Request policy. More discussion is needed.&lt;/p&gt;

&lt;p&gt;Possible super thin thread: agreeing on a single default for everyone (6 months?)&lt;/p&gt;

&lt;p&gt;2019-08-08 RA SIG Agreement: Thin thread of tenant-level setting is acceptable&lt;/p&gt;</description>
                <environment></environment>
        <key id="13544">UXPROD-1628</key>
            <summary>Default Setting for Request Expiration Period: Staff UI-only</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="10049">UXPROD-790</parent>
                                    <priority id="10002" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p3.svg">P3</priority>
                        <status id="10010" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/generic.png" description="(Migrated on 4 Feb 2024 13:41 UTC)">Analysis Complete</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="-1">Unresolved</resolution>
                                                        <assignee accountid="-1">Unassigned</assignee>
                                                                <reporter accountid="5af5ed55244bc90a106063c7">Cate Boerema</reporter>
                                    <labels>
                            <label>circ_po_small</label>
                            <label>delegate_candidate</label>
                            <label>round_iv</label>
                            <label>ui-only-candidate</label>
                            <label>v+v_candidate</label>
                            <label>volaris-candidate</label>
                    </labels>
                <created>Tue, 26 Mar 2019 10:03:01 +0000</created>
                <updated>Mon, 9 Oct 2023 15:38:23 +0000</updated>
                                                                                <due></due>
                            <votes>0</votes>
                                    <watches>10</watches>
                                                                <comments>
                                                            <comment id="18683" author="5af5ed55244bc90a106063c7" created="Wed, 15 May 2019 16:48:23 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=70121%3Ae70f578f-dc5a-4a30-8836-fc2418025d21&quot; class=&quot;user-hover&quot; rel=&quot;70121:e70f578f-dc5a-4a30-8836-fc2418025d21&quot; data-account-id=&quot;70121:e70f578f-dc5a-4a30-8836-fc2418025d21&quot; accountid=&quot;70121:e70f578f-dc5a-4a30-8836-fc2418025d21&quot; rel=&quot;noreferrer&quot;&gt;Matt Reno&lt;/a&gt; and &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3A63e17413-51f9-4a7c-910b-544728833e0f&quot; class=&quot;user-hover&quot; rel=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; data-account-id=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; accountid=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; rel=&quot;noreferrer&quot;&gt;Matt Connolly&lt;/a&gt; could you please provide tshirt estimates for this feature?  LMK if you have questions.&lt;/p&gt;</comment>
                                                            <comment id="18684" author="70121:e70f578f-dc5a-4a30-8836-fc2418025d21" created="Thu, 16 May 2019 12:53:56 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt;, I would think this is a M to L depending on where the setting is stored. If it is stored in something we already lookup when the request is created, then it will be simpler than having to add another API lookup to the request creation workflow. All in all, it sounds pretty straightforward.&lt;/p&gt;</comment>
                                                            <comment id="18685" author="5af5ed55244bc90a106063c7" created="Mon, 20 May 2019 10:11:12 +0000"  >&lt;p&gt;Thanks &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=70121%3Ae70f578f-dc5a-4a30-8836-fc2418025d21&quot; class=&quot;user-hover&quot; rel=&quot;70121:e70f578f-dc5a-4a30-8836-fc2418025d21&quot; data-account-id=&quot;70121:e70f578f-dc5a-4a30-8836-fc2418025d21&quot; accountid=&quot;70121:e70f578f-dc5a-4a30-8836-fc2418025d21&quot; rel=&quot;noreferrer&quot;&gt;Matt Reno&lt;/a&gt;!  So, the level of effort would be lower if the setting was stored in the service point or the request policy but harder if it was stored as a tenant setting?  Just want to make sure I understand as I think the SIG may be flexible on this.&lt;/p&gt;

&lt;p&gt;Also, could you please add your estimate to the Backend estimate field on this record and name yourself as the estimator?&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3A63e17413-51f9-4a7c-910b-544728833e0f&quot; class=&quot;user-hover&quot; rel=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; data-account-id=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; accountid=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; rel=&quot;noreferrer&quot;&gt;Matt Connolly&lt;/a&gt;, can you please do the frontend estimate?&lt;/p&gt;</comment>
                                                            <comment id="18686" author="70121:e70f578f-dc5a-4a30-8836-fc2418025d21" created="Mon, 20 May 2019 12:17:28 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt; Yes, that is what I was trying to convey. If this setting is part of something we already retrieve, the task is far simpler. If it is a new API, we may need to create new plumbing, hook it into the existing workflow, write tests, etc. I don&apos;t think it is any more difficult, it is just more work, if that makes sense. &lt;img class=&quot;emoticon&quot; src=&quot;/images/icons/emoticons/smile.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/p&gt;

&lt;p&gt;Note: I&apos;ll add the larger of the estimates until we have more clarity.&lt;/p&gt;</comment>
                                                            <comment id="18687" author="5af5ed55244bc90a106063c7" created="Mon, 20 May 2019 14:06:47 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aff6a9612-bb35-41b2-88a8-a5b66d0a41a0&quot; class=&quot;user-hover&quot; rel=&quot;557058:ff6a9612-bb35-41b2-88a8-a5b66d0a41a0&quot; data-account-id=&quot;557058:ff6a9612-bb35-41b2-88a8-a5b66d0a41a0&quot; accountid=&quot;557058:ff6a9612-bb35-41b2-88a8-a5b66d0a41a0&quot; rel=&quot;noreferrer&quot;&gt;Michal Kuklis&lt;/a&gt; maybe you can do the frontend estimate for this since I am not hearing from &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3A63e17413-51f9-4a7c-910b-544728833e0f&quot; class=&quot;user-hover&quot; rel=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; data-account-id=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; accountid=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; rel=&quot;noreferrer&quot;&gt;Matt Connolly&lt;/a&gt;?&lt;/p&gt;</comment>
                                                            <comment id="18688" author="557058:63e17413-51f9-4a7c-910b-544728833e0f" created="Tue, 21 May 2019 04:17:33 +0000"  >&lt;p&gt;Sorry, &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt;, I meant to do this on Friday before I left and have had spotty internet access since. Thanks for taking it, &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Aff6a9612-bb35-41b2-88a8-a5b66d0a41a0&quot; class=&quot;user-hover&quot; rel=&quot;557058:ff6a9612-bb35-41b2-88a8-a5b66d0a41a0&quot; data-account-id=&quot;557058:ff6a9612-bb35-41b2-88a8-a5b66d0a41a0&quot; accountid=&quot;557058:ff6a9612-bb35-41b2-88a8-a5b66d0a41a0&quot; rel=&quot;noreferrer&quot;&gt;Michal Kuklis&lt;/a&gt;!&lt;/p&gt;</comment>
                                                            <comment id="18689" author="632e148361dbef2805be710f" created="Fri, 5 Feb 2021 20:26:45 +0000"  >&lt;p&gt;I know this doesn&apos;t solve the problem for staff-side requests, but could default request expiration be set by the discovery interface for patron-initiated requests? Just as a partial workaround.&lt;/p&gt;</comment>
                                                            <comment id="18690" author="5c48911b54e1e6466b11f38c" created="Mon, 5 Apr 2021 17:41:44 +0000"  >&lt;p&gt;There&apos;s now code doing this in Users for patron groups - I wonder if that could be repurposed.&lt;/p&gt;</comment>
                                                            <comment id="18691" author="62a96ae7192edb006f9f1bf9" created="Wed, 12 Jan 2022 02:12:30 +0000"  >&lt;p&gt;Hey &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=632e148361dbef2805be710f&quot; class=&quot;user-hover&quot; rel=&quot;632e148361dbef2805be710f&quot; data-account-id=&quot;632e148361dbef2805be710f&quot; accountid=&quot;632e148361dbef2805be710f&quot; rel=&quot;noreferrer&quot;&gt;Brooks Travis&lt;/a&gt;, I assume this feature requires backend work?&lt;/p&gt;</comment>
                                                            <comment id="18692" author="632e148361dbef2805be710f" created="Wed, 12 Jan 2022 02:17:16 +0000"  >&lt;p&gt;I was thinking we would use mod-configuration to store the setting, which should mean it could be front-end only, no?&lt;/p&gt;</comment>
                                                            <comment id="18693" author="632e148361dbef2805be710f" created="Wed, 12 Jan 2022 02:36:33 +0000"  >&lt;p&gt;Sorry. Was thinking the thin-thread. I should have moved this to analysis complete. The full implementation would require back-end work, yes.&lt;/p&gt;</comment>
                                                            <comment id="18694" author="632e148361dbef2805be710f" created="Wed, 2 Feb 2022 17:12:45 +0000"  >&lt;p&gt;I&apos;ve split this feature in two. One (this one) is UI-only and I&apos;m going to move it into dev ready. The other (
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-3539&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-3539&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Default Setting for Request Expiration Period: Full&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-3539
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-complete jira-macro-single-issue-export-pdf&quot;&gt;Draft&lt;/span&gt;
            &lt;/span&gt;
) will represent the work to support enforcing the default on the back-end and exposing it to patron-facing interfaces (if necessary).&lt;/p&gt;</comment>
                                                            <comment id="18695" author="632e148361dbef2805be710f" created="Tue, 8 Feb 2022 21:57:39 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5d794c218ce6b60c3810eb8a&quot; class=&quot;user-hover&quot; rel=&quot;5d794c218ce6b60c3810eb8a&quot; data-account-id=&quot;5d794c218ce6b60c3810eb8a&quot; accountid=&quot;5d794c218ce6b60c3810eb8a&quot; rel=&quot;noreferrer&quot;&gt;Stephanie Buck&lt;/a&gt;&#160;Let me know if you want me to present this feature to Vega at an upcoming refinement session.&lt;/p&gt;</comment>
                                                            <comment id="18696" author="557058:a957226f-df85-4fc8-97f4-8b27a26029ed" created="Mon, 7 Mar 2022 19:32:32 +0000"  >&lt;p&gt;This feature is marked DRAFT until &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=632e148361dbef2805be710f&quot; class=&quot;user-hover&quot; rel=&quot;632e148361dbef2805be710f&quot; data-account-id=&quot;632e148361dbef2805be710f&quot; accountid=&quot;632e148361dbef2805be710f&quot; rel=&quot;noreferrer&quot;&gt;Brooks Travis&lt;/a&gt; has a chance to review it for validity.&lt;/p&gt;</comment>
                                                            <comment id="18697" author="5d794c218ce6b60c3810eb8a" created="Wed, 5 Oct 2022 19:27:49 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=632e148361dbef2805be710f&quot; class=&quot;user-hover&quot; rel=&quot;632e148361dbef2805be710f&quot; data-account-id=&quot;632e148361dbef2805be710f&quot; accountid=&quot;632e148361dbef2805be710f&quot; rel=&quot;noreferrer&quot;&gt;Brooks Travis&lt;/a&gt;, can you confirm that the use case is the following:&#160;&lt;br/&gt;
Staff needs a request expiration date to be set automatically (rather than manually) when a request is placed so that unfulfilled request don&apos;t linger.&#160;&lt;br/&gt;
Question two - what was the reason for splitting this into two features?&lt;/p&gt;</comment>
                                                            <comment id="18698" author="632e148361dbef2805be710f" created="Sat, 8 Oct 2022 17:01:36 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5d794c218ce6b60c3810eb8a&quot; class=&quot;user-hover&quot; rel=&quot;5d794c218ce6b60c3810eb8a&quot; data-account-id=&quot;5d794c218ce6b60c3810eb8a&quot; accountid=&quot;5d794c218ce6b60c3810eb8a&quot; rel=&quot;noreferrer&quot;&gt;Stephanie Buck&lt;/a&gt; that&#8217;s correct. It was split to allow one to be implemented as thin-thread UI-only, while still doing necessary work for the more involved back-end feature.&lt;/p&gt;</comment>
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                                                                                            <customfield id="customfield_10067" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Chalmers (Impl Aut 2019)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10206"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10068" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Chicago (MVP Sum 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10211"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10069" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Cornell (Full Sum 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10216"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10070" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Duke (Full Sum 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10218"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10073" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: FLO (MVP Sum 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10236"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10074" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: GBV (MVP Sum 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10241"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10075" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Grand Valley (Full Sum 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10243"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                        <customfield id="customfield_10077" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Hungary (MVP End 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10253"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10078" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Lehigh (MVP Summer 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10261"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                <customfield id="customfield_10085" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: MO State (MVP June 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10295"><![CDATA[R2]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                        <customfield id="customfield_10089" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: TAMU (MVP Jan 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10314"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10091" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: U of AL (MVP Oct 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10327"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                    <customfield id="customfield_10076" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: hbz (TBD)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10251"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                <customfield id="customfield_10020" key="com.pyxis.greenhopper.jira:gh-sprint">
                        <customfieldname>Sprint</customfieldname>
                        <customfieldvalues>
                            
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        <customfield id="customfield_10024" key="com.atlassian.jira.ext.charting:firstresponsedate">
                        <customfieldname>[CHART] Date of First Response</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>Thu, 16 May 2019 12:53:56 +0000</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                </customfields>
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