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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[UXPROD-1627] Audit/history section of notices sent on user record</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-1627</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;&lt;b&gt;NOTE added 4/9/21:&lt;/b&gt; Does the circulation log suit the libraries&apos; needs at this time? Or does the user record need to have a notices accordion that displays this information as well? Or could we simply add a link on the user&apos;s record that would go to the circulation log filtered by the user?&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Current situation or problem&lt;/b&gt;:&lt;br/&gt;
Notices are sent for several activities/events in the system. A full list of possible notices that have been implemented as of Goldenrod can be found &lt;a href=&quot;https://docs.google.com/document/d/1BO4HgW4d8gah6dpozpnucJ1zulfkBA2ASdL7HXuzZEo/edit#bookmark=id.fxv1hclc7eiy&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;here&lt;/a&gt;. Since then, automated fee/fine notices have also been implemented for overdue and aged to lost fees/fines. There no easy way to find what notices they might have received. &lt;/p&gt;

&lt;p&gt;&lt;b&gt;Use case(s)&lt;/b&gt;&lt;br/&gt;
In reviewing a patron&apos;s history, staff may want to review what notices a patron has received. &lt;/p&gt;

&lt;p&gt;&lt;b&gt;Proposed solution/stories&lt;/b&gt;&lt;br/&gt;
Early analysis indicates that a list of notices sent by user is needed. Sort-able fields and filters might include type of notice, item and date/time sent. This will be a (accordion) section on the user record, similar to how fee/fines, loans and requests are accessible from a user record.   &lt;/p&gt;







</description>
                <environment></environment>
        <key id="11002">UXPROD-1627</key>
            <summary>Audit/history section of notices sent on user record</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="13680">UXPROD-18</parent>
                                    <priority id="10002" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p3.svg">P3</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10000">Won&apos;t Do</resolution>
                                                        <assignee accountid="557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a">Darcy Branchini</assignee>
                                                                <reporter accountid="712020:e530422d-154a-4c37-b957-18a88051448e">Emma Boettcher</reporter>
                                    <labels>
                            <label>circ-log</label>
                            <label>delete_candidate</label>
                            <label>error_handling</label>
                            <label>notice_enhancement</label>
                            <label>swag</label>
                    </labels>
                <created>Mon, 25 Mar 2019 16:57:40 +0000</created>
                <updated>Mon, 19 Jul 2021 16:12:12 +0000</updated>
                            <resolved>Mon, 19 Jul 2021 16:12:12 +0000</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>4</watches>
                                                                <comments>
                                                            <comment id="10797" author="5d6eeadef989e00d8c7e897b" created="Fri, 5 Apr 2019 16:51:40 +0000"  >&lt;p&gt;FC: Staff need to know, what type of notice was sent to the patron, the date it was sent.... a copy of the message is nice to have but a log of the dates and what is a must. &lt;/p&gt;</comment>
                                                            <comment id="10800" author="712020:e530422d-154a-4c37-b957-18a88051448e" created="Thu, 16 May 2019 13:59:41 +0000"  >&lt;p&gt;Assumptions in assigning to Vega: that the scope of this feature is to show the notices sent relative to a loan, perhaps in loan action history. &lt;/p&gt;</comment>
                                                            <comment id="10807" author="557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a" created="Thu, 13 Jun 2019 20:02:23 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ae530422d-154a-4c37-b957-18a88051448e&quot; class=&quot;user-hover&quot; rel=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; data-account-id=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; accountid=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; rel=&quot;noreferrer&quot;&gt;Emma Boettcher&lt;/a&gt;, I don&apos;t think these would be limited to notices relative to a loan. I think instead we&apos;d want to show all notices sent to patron, including those relative to their loans, requests and fee/fines, although I still think Vega is the right dev team and we still need more analysis on this.&lt;/p&gt;</comment>
                                                            <comment id="10813" author="557058:8eb52188-0565-4921-b55b-b0b42e919590" created="Mon, 1 Jul 2019 18:15:19 +0000"  >&lt;p&gt;If Circulation log (
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-1703&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-1703&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Circulation log of all actions filtered by a patron and/or a item with additional filters&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-1703
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
) fulfills this need and is available go-live, Chicago could wait up to 1 year for being able to look this up from the user record. If Circulation is not available at go-live, then Chicago would want this sooner--either go-live or waiting 1 quarter.&lt;/p&gt;</comment>
                                                            <comment id="10819" author="557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a" created="Tue, 2 Jul 2019 20:03:37 +0000"  >&lt;p&gt;From RA SIG meeting on 7/1/2019: As mentioned above, there is a significant overlap with the circulation log. Either the circ log or this would be needed by go-live, but not both. If the circulation log was developed, could it be re-used as a partial in the user record or linked to so that there were several different (custom) views of it, such as a list of notices, or a list of request history, or a list of all circ actions/events for a patron?&lt;/p&gt;</comment>
                                                            <comment id="10824" author="5d6eeadef989e00d8c7e897b" created="Tue, 2 Jul 2019 20:42:32 +0000"  >&lt;p&gt;The FCs agree with &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3A8eb52188-0565-4921-b55b-b0b42e919590&quot; class=&quot;user-hover&quot; rel=&quot;557058:8eb52188-0565-4921-b55b-b0b42e919590&quot; data-account-id=&quot;557058:8eb52188-0565-4921-b55b-b0b42e919590&quot; accountid=&quot;557058:8eb52188-0565-4921-b55b-b0b42e919590&quot; rel=&quot;noreferrer&quot;&gt;David Bottorff&lt;/a&gt; and is going to lower this rank to a year out in favor of 1703. &lt;/p&gt;</comment>
                                                            <comment id="10829" author="5c48911b54e1e6466b11f38c" created="Wed, 3 Jul 2019 13:01:17 +0000"  >&lt;p&gt;Assuming that 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-1703&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-1703&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Circulation log of all actions filtered by a patron and/or a item with additional filters&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-1703
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
 is available from both the patron and the item records, Duke would bump this down to up to a quarter or up to a year.&lt;/p&gt;</comment>
                                                            <comment id="10835" author="557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a" created="Mon, 19 Jul 2021 16:06:21 +0000"  >&lt;p&gt;Deleting per RA SIG conversation on 7/19/21. SIG proposed that instead there&apos;s a feature for the last few actions/events (a subset of the circ log data) on the user record as a separate accordion. &lt;/p&gt;</comment>
                                                            <comment id="10841" author="557058:ad89644f-caaa-466a-8bf5-cdcd4358fa9a" created="Mon, 19 Jul 2021 16:12:12 +0000"  >&lt;p&gt;Created 
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;UXPROD-3185&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-3185&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Subset of circ log data on user record&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-3185
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-complete jira-macro-single-issue-export-pdf&quot;&gt;Open&lt;/span&gt;
            &lt;/span&gt;
 instead which includes all circ log data instead of just notices. &lt;/p&gt;</comment>
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                            <customfieldvalue>CB: Per discussion with the cap planning team and Jakub, a few of us non-developers will estimate the remaining unestimated features so as not to disrupt development.  I will tag this feature with &amp;quot;swag&amp;quot; as a reminder to revisit when we have more information.  My assumption with this estimate was that we built just what was needed for patron notice display on Users.  If we decide to pursue the Circ Log (&lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-1703&quot; title=&quot;Circulation log of all actions filtered by a patron and/or a item with additional filters&quot; class=&quot;issue-link&quot; data-issue-key=&quot;UXPROD-1703&quot;&gt;&lt;strike&gt;UXPROD-1703&lt;/strike&gt;&lt;/a&gt;), this feature might become redundant.</customfieldvalue>

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