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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[UXPROD-1227] Implement workflow for Claim Returned</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-1227</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;blockquote&gt;&lt;p&gt;Trigger: an item is marked claim returned. Claims staff are then notified to search for the item. The item is then searched for X number of times (or in some institutions, any number of times over Y months). Each time a search is completed, a notice goes to the patron to inform them the library hasn&apos;t found it. If the item is not found during the claims process, claims staff need to be able to either charge the patron for the item or consider it missing within the library. The process may also end if the patron realizes they still have the item or if the item is returned, and the claims staff should also be notified if that&apos;s the case. &lt;/p&gt;&lt;/blockquote&gt;

&lt;p&gt;Workflow Highlights&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Timers&lt;/li&gt;
	&lt;li&gt;Single Task&lt;/li&gt;
	&lt;li&gt;Paper Driven&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;Modules Involved&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Inventory&lt;/li&gt;
	&lt;li&gt;Item Metadata&lt;/li&gt;
	&lt;li&gt;Patron Notification&lt;/li&gt;
	&lt;li&gt;Fee/Fine&lt;/li&gt;
&lt;/ul&gt;
</description>
                <environment></environment>
        <key id="10723">UXPROD-1227</key>
            <summary>Implement workflow for Claim Returned</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="10652">UXPROD-1050</parent>
                                    <priority id="10002" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p3.svg">P3</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10003">Done</resolution>
                                                        <assignee accountid="5bfa1baced04de3e5b751545">Jeremy Warren</assignee>
                                                                <reporter accountid="5ced27478b03050f27825a93">Peter Murray</reporter>
                                    <labels>
                            <label>workflow_poc</label>
                    </labels>
                <created>Mon, 8 Oct 2018 14:21:49 +0000</created>
                <updated>Thu, 17 Mar 2022 17:56:20 +0000</updated>
                            <resolved>Tue, 18 Dec 2018 14:54:28 +0000</resolved>
                                                    <fixVersion>Q4 2018</fixVersion>
                                        <due></due>
                            <votes>0</votes>
                                    <watches>3</watches>
                                                                <comments>
                                                            <comment id="13455" author="5ced27478b03050f27825a93" created="Mon, 8 Oct 2018 19:34:49 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Ae530422d-154a-4c37-b957-18a88051448e&quot; class=&quot;user-hover&quot; rel=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; data-account-id=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; accountid=&quot;712020:e530422d-154a-4c37-b957-18a88051448e&quot; rel=&quot;noreferrer&quot;&gt;Emma Boettcher&lt;/a&gt; - One of the workflows we think we want to implement is the &quot;Loan: Claim returned - search &amp;amp; resolution&quot; from the &lt;em&gt;Workflow Candidate Features&lt;/em&gt; spreadsheet.  Can I set up a time with you, one or two SMEs, and our workflow consultants (&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5bfa1baced04de3e5b751545&quot; class=&quot;user-hover&quot; rel=&quot;5bfa1baced04de3e5b751545&quot; data-account-id=&quot;5bfa1baced04de3e5b751545&quot; accountid=&quot;5bfa1baced04de3e5b751545&quot; rel=&quot;noreferrer&quot;&gt;Jeremy Warren&lt;/a&gt; at BP3) to talk through this?  &lt;a href=&quot;https://doodle.com/poll/bbphwhv5yqe4ice3&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://doodle.com/poll/bbphwhv5yqe4ice3&lt;/a&gt;&lt;/p&gt;</comment>
                                                            <comment id="13457" author="557058:e4c91142-1f56-469c-a80f-9f01d93e942d" created="Thu, 11 Oct 2018 19:15:19 +0000"  >&lt;p&gt;I&apos;m a little confused as to why early implementors would be ranking this POC for workflows. The Product Council agreed that we would create a POC for workflows, and this is a precursor to being able to implement workflows in FOLIO.&lt;/p&gt;</comment>
                    </comments>
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                                            <outwardlinks description="relates to">
                                        <issuelink>
            <issuekey id="13557">UXPROD-532</issuekey>
        </issuelink>
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                            <attachment id="10513" name="ClaimReturned_v1.png" size="149154" author="5bfa1baced04de3e5b751545" created="Tue, 23 Oct 2018 20:16:27 +0000"/>
                            <attachment id="10515" name="Whiteboard, day 2.jpeg" size="348467" author="5ced27478b03050f27825a93" created="Mon, 8 Oct 2018 14:21:35 +0000"/>
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