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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
    </build-info>

<item>
            <title>[UXPROD-1131] Request statuses &quot;Closed - pickup expired&quot; and &quot;Closed - unfilled&quot;</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-1131</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;Purpose: Implement request statuses for requests that are closed due to expiration dates passing&lt;/p&gt;

&lt;p&gt; &quot;Closed - pickup expired&quot; = a request that was held for a requester and the requester did not pickup the item before the Hold Shelf Expiration Date was reached &lt;br/&gt;
 &quot;Closed - unfilled&quot; = a request that was not filled before the Request Expiration Date was reached&lt;/p&gt;</description>
                <environment></environment>
        <key id="10802">UXPROD-1131</key>
            <summary>Request statuses &quot;Closed - pickup expired&quot; and &quot;Closed - unfilled&quot;</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="10049">UXPROD-790</parent>
                                    <priority id="10000" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p1.svg">P1</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10003">Done</resolution>
                                                        <assignee accountid="5af5ed55244bc90a106063c7">Cate Boerema</assignee>
                                                                <reporter accountid="5af5ed55244bc90a106063c7">Cate Boerema</reporter>
                                    <labels>
                            <label>requests</label>
                    </labels>
                <created>Fri, 21 Sep 2018 17:52:35 +0000</created>
                <updated>Wed, 16 Sep 2020 21:05:56 +0000</updated>
                            <resolved>Sun, 10 Mar 2019 15:58:54 +0000</resolved>
                                                    <fixVersion>Q1 2019</fixVersion>
                                        <due></due>
                            <votes>0</votes>
                                    <watches>2</watches>
                                                                <comments>
                                                            <comment id="13344" author="5af5ed55244bc90a106063c7" created="Thu, 4 Oct 2018 08:48:16 +0000"  >&lt;p&gt;Blocked on scheduler (
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-594&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-594&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Scheduler&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-594
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
  and 
    &lt;span class=&quot;jira-issue-macro&quot; data-jira-key=&quot;FOLIO-1445&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/FOLIO-1445&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;SPIKE: Decide on scheduling approach for circulation&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10309?size=medium&quot; /&gt;
            FOLIO-1445
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-complete jira-macro-single-issue-export-pdf&quot;&gt;Open&lt;/span&gt;
            &lt;/span&gt;
)&lt;/p&gt;</comment>
                                                            <comment id="13346" author="5af5ed55244bc90a106063c7" created="Wed, 21 Nov 2018 09:30:30 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=63e2a2771b13d42998e4e706&quot; class=&quot;user-hover&quot; rel=&quot;63e2a2771b13d42998e4e706&quot; data-account-id=&quot;63e2a2771b13d42998e4e706&quot; accountid=&quot;63e2a2771b13d42998e4e706&quot; rel=&quot;noreferrer&quot;&gt;Marc Johnson&lt;/a&gt; and &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3A63e17413-51f9-4a7c-910b-544728833e0f&quot; class=&quot;user-hover&quot; rel=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; data-account-id=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; accountid=&quot;557058:63e17413-51f9-4a7c-910b-544728833e0f&quot; rel=&quot;noreferrer&quot;&gt;Matt Connolly&lt;/a&gt;, can you please estimate this feature?  We need estimates for the capacity plan analysis.  Thanks!&lt;/p&gt;</comment>
                                                            <comment id="13348" author="557058:63e17413-51f9-4a7c-910b-544728833e0f" created="Wed, 21 Nov 2018 20:39:11 +0000"  >&lt;p&gt;Hi, &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt; ... I made an estimate based on the assumption that 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;CIRCSTORE-109&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/CIRCSTORE-109&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Implement request status &amp;quot;Closed - Pickup expired&amp;quot;&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10309?size=medium&quot; /&gt;
            CIRCSTORE-109
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
 and 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UIREQ-128&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UIREQ-128&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;Add New Status Values to Requests Filter: &amp;quot;Closed - Unfilled&amp;quot; and &amp;quot;Closed - Pickup expired&amp;quot;&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10309?size=medium&quot; /&gt;
            UIREQ-128
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
 cover all the work that needs to be done for this.&lt;/p&gt;</comment>
                                                            <comment id="13349" author="5af5ed55244bc90a106063c7" created="Thu, 29 Nov 2018 10:40:10 +0000"  >&lt;p&gt;Removed scheduler blocker, as per Jakub, we won&apos;t need Scheduler.&lt;/p&gt;</comment>
                                                            <comment id="13350" author="5af5ed55244bc90a106063c7" created="Thu, 29 Nov 2018 10:51:31 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=63e2a2771b13d42998e4e706&quot; class=&quot;user-hover&quot; rel=&quot;63e2a2771b13d42998e4e706&quot; data-account-id=&quot;63e2a2771b13d42998e4e706&quot; accountid=&quot;63e2a2771b13d42998e4e706&quot; rel=&quot;noreferrer&quot;&gt;Marc Johnson&lt;/a&gt; this seems to be missing the backend estimate.  Can you please add?&lt;/p&gt;</comment>
                                                            <comment id="13352" author="63e2a2771b13d42998e4e706" created="Tue, 4 Dec 2018 10:00:34 +0000"  >&lt;p&gt;We briefly talked about this yesterday on the core team planning meeting. &lt;/p&gt;

&lt;p&gt;The understanding I took away from that conversation was that this only affected the request record itself. Leaving the item status as &lt;tt&gt;Awaiting pickup&lt;/tt&gt; for a hold shelf fulfilled request that expires on the hold shelf. This discrepancy would then be used by staff to identify the items to take off the hold shelf.&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3Aa7c22549-b241-4b0e-9f9e-8643d2c55826&quot; class=&quot;user-hover&quot; rel=&quot;712020:a7c22549-b241-4b0e-9f9e-8643d2c55826&quot; data-account-id=&quot;712020:a7c22549-b241-4b0e-9f9e-8643d2c55826&quot; accountid=&quot;712020:a7c22549-b241-4b0e-9f9e-8643d2c55826&quot; rel=&quot;noreferrer&quot;&gt;Tania Fersenheim&lt;/a&gt; Does that fit with your understanding? &lt;/p&gt;

&lt;p&gt;How would we expect that the item status becomes available again (given we don&apos;t allow direct editing), via a check in?&lt;/p&gt;

&lt;p&gt;What status would we expect the item to be when the request generally expires? Is this affected by where in the queue the request is?&lt;/p&gt;</comment>
                                                            <comment id="13354" author="63e2a2771b13d42998e4e706" created="Tue, 4 Dec 2018 11:03:34 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ed55244bc90a106063c7&quot; class=&quot;user-hover&quot; rel=&quot;5af5ed55244bc90a106063c7&quot; data-account-id=&quot;5af5ed55244bc90a106063c7&quot; accountid=&quot;5af5ed55244bc90a106063c7&quot; rel=&quot;noreferrer&quot;&gt;Cate Boerema&lt;/a&gt; Given that this has changed to Vega, should I remove my estimate?&lt;/p&gt;</comment>
                                                            <comment id="13356" author="712020:a7c22549-b241-4b0e-9f9e-8643d2c55826" created="Tue, 4 Dec 2018 16:01:58 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=63e2a2771b13d42998e4e706&quot; class=&quot;user-hover&quot; rel=&quot;63e2a2771b13d42998e4e706&quot; data-account-id=&quot;63e2a2771b13d42998e4e706&quot; accountid=&quot;63e2a2771b13d42998e4e706&quot; rel=&quot;noreferrer&quot;&gt;Marc Johnson&lt;/a&gt;&lt;br/&gt;
Yes that fits with my understanding.&lt;/p&gt;

&lt;p&gt;Only the request record changes.  Item statuses/states are unaffected by the expiration of the request itself or the hold shelf expiration date.&lt;br/&gt;
The status/state of the item would be updated by a staff person running it through Check In.&lt;br/&gt;
When the item is run through Check In we would expect FOLIO to make all the same checks it makes when an item that is &quot;Checked out&quot;, or in any other status/state is checked in - check for pending requests and trigger them, send it in transit to go home, or whatever else is appropriate next status/state/destination for the item.&lt;/p&gt;

&lt;p&gt;The status of the item when an &quot;Open - awaiting pickup&quot; request changes to &quot;Closed - pickup expired&quot; should be &quot;Awaiting pickup&quot; (otherwise we have a weird mismatch state that a staff person probably needs to resolve)&lt;/p&gt;

&lt;p&gt;The status of the item when a request changes to &quot;Closed - unfilled&quot; could be anything, since only &quot;Open - not yet filled&quot; requests are changing to &quot;Closed - unfilled.&quot;  The item that was requested could be &quot;Checked out&quot; to someone, it could be Awaiting pickup for some other request, etc.&lt;/p&gt;</comment>
                    </comments>
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