<!-- 
RSS generated by JIRA (1001.0.0-SNAPSHOT#100246-sha1:7a5c50119eb0633d306e14180817ddef5e80c75d) at Fri Feb 09 00:12:09 UTC 2024

It is possible to restrict the fields that are returned in this document by specifying the 'field' parameter in your request.
For example, to request only the issue key and summary add field=key&field=summary to the URL of your request.
-->
<rss version="0.92" >
<channel>
    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
    </build-info>

<item>
            <title>[UXPROD-1002] SIP2: Protocol for self-checkout - initial implementation</title>
                <link>https://folio-org.atlassian.net/browse/UXPROD-1002</link>
                <project id="10000" key="UXPROD">UX Product</project>
                    <description>&lt;p&gt;Standard Interchange Protocol (SIP) was originally developed by 3M. SIP2 (version 2 of the protocol) is the most commonly adopted by library automation vendors standard for communication between ILS and self-service kiosks.   &lt;/p&gt;

&lt;p&gt;The specification: &lt;a href=&quot;http://multimedia.3m.com/mws/media/355361O/sip2-protocol.pdf&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;http://multimedia.3m.com/mws/media/355361O/sip2-protocol.pdf&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Initial implementation includes:&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Tenant level configuration (through API calls to mod-configuration)&lt;/li&gt;
	&lt;li&gt;Kiosk level configuration (through API calls to mod-configuration)&lt;/li&gt;
	&lt;li&gt;Check-in, check-out operation&lt;/li&gt;
	&lt;li&gt;Support following self-service kiosk requests and FOLIO responses:
	&lt;ul&gt;
		&lt;li&gt;Login&lt;/li&gt;
		&lt;li&gt;Request ACS Resend&lt;/li&gt;
		&lt;li&gt;Patron Status&lt;/li&gt;
		&lt;li&gt;Patron Information&lt;/li&gt;
		&lt;li&gt;Check-out&lt;/li&gt;
		&lt;li&gt;Check-in&lt;/li&gt;
	&lt;/ul&gt;
	&lt;/li&gt;
&lt;/ul&gt;

</description>
                <environment></environment>
        <key id="10628">UXPROD-1002</key>
            <summary>SIP2: Protocol for self-checkout - initial implementation</summary>
                <type id="10002" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium">New Feature</type>
                            <parent id="10624">UXPROD-1001</parent>
                                    <priority id="10000" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p1.svg">P1</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10003">Done</resolution>
                                                        <assignee accountid="557058:8629b273-56f1-466d-b7c7-5cbac0c3379b">Magda Zacharska</assignee>
                                                                <reporter accountid="5af5ed55244bc90a106063c7">Cate Boerema</reporter>
                                    <labels>
                            <label>chalmers_visit_nov</label>
                            <label>external_sys_int</label>
                            <label>library_dependent</label>
                            <label>q1-2019-spillover</label>
                            <label>q2.2-2019</label>
                            <label>resourceaccess</label>
                    </labels>
                <created>Thu, 12 Jul 2018 15:48:41 +0000</created>
                <updated>Wed, 16 Sep 2020 21:05:44 +0000</updated>
                            <resolved>Wed, 26 Jun 2019 00:05:53 +0000</resolved>
                                                    <fixVersion>Q2 2019</fixVersion>
                                        <due></due>
                            <votes>0</votes>
                                    <watches>5</watches>
                                                                <comments>
                                                            <comment id="12664" author="5af5ed55244bc90a106063c7" created="Thu, 12 Jul 2018 15:53:53 +0000"  >&lt;p&gt;NOTE: the ranks here were made for a combined NCIP and SIP2 feature.  &lt;/p&gt;</comment>
                                                            <comment id="12666" author="5af5ed55244bc90a106063c7" created="Tue, 17 Jul 2018 12:43:16 +0000"  >&lt;p&gt;Despite the fact that we will support NCIP (
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-991&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-991&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;NCIP: Protocol for ILL, Resource Sharing and Self Checkout&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/images/icons/issuetypes/epic.svg&quot; /&gt;
            UXPROD-991
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
), it seems that SIP2 is still a must-have for institutions using self-check (most).  Most self-check vendors have not implemented NCIP and rely still on SIP2.  This is  per feedback from Andrea and the RA SIG.  Ingolf also provided this feedback from the German library consortia:&lt;br/&gt;
-------------------------------------&lt;br/&gt;
Here are the requirements of hbz and GBV for SIP2 and NCIP support:&lt;/p&gt;

&lt;p&gt;In the criteria catalog for next generation systems, from hbz and GBV, NCIP and SIP2 are both rated &quot;must have&quot;. &lt;/p&gt;

&lt;p&gt;Here are the relevant four lines out of that catalog:&lt;br/&gt;
topic - requirement - rating&lt;br/&gt;
SIP2  - The system can use the full functionality of the SIP2 interface, which is required for the operation of self service loan/return machines and self service pay machines. - must have&lt;br/&gt;
NCIP - The system can use the full functionality of the NCIP interface (Z39.83), which is required for the operation of self-service machines, at least the Core Services (Check In Item, Check Out Item, Lookup Item, Lookup User, Renew Item, Accept Item, Cancel Request Item, Recall Item, Request Item). - must have&lt;br/&gt;
NCIP for ILL - The system supports NCIP (Z39.83) for the integration of interlibrary loans using the following standard protocolls: ISO10160/10161 and ANSI/NISO z39.83 (NCIP). - must have (depends)&lt;br/&gt;
SLNP - The system can handle ILL using SLNP (Simple Library Network Protocol). The supported SLNP commands are SLNPFLBestellung (lending and receiving),  SLNPPFLDatenAenderung (cancellation etc), SLNPInfo2FLServer, SLNPFLHistory and SLNPKleineKasse.  - must have (depends)&lt;/p&gt;

&lt;p&gt;It means that some libraries in the two networks use SIP2 for self service machines. SIP2 is required by libraries which use Bibliotheca automatons.&lt;br/&gt;
Other libraries use NCIP for self-service machines.&lt;/p&gt;

&lt;p&gt;hbz uses the SLNP protocol for communication with the central ILL server.&lt;br/&gt;
GBV does not use NCIP for the communication of the ILS with the ILL server. Only a single library of the GBV network uses NCIP, and this is for the booking of ILL fees.&lt;br/&gt;
---------------------------------------&lt;br/&gt;
I will put something in the backlog for SLNP support, as we aren&apos;t yet tracking that.&lt;/p&gt;</comment>
                                                            <comment id="12671" author="712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2" created="Tue, 9 Oct 2018 13:00:21 +0000"  >&lt;p&gt;Chalmers need either NCIP or SIP2, and needs to know which one is going to get developed first...&lt;/p&gt;</comment>
                                                            <comment id="12673" author="5af5ed55244bc90a106063c7" created="Wed, 10 Oct 2018 11:14:56 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=712020%3A0a02d059-b8b9-48b3-8a58-727ec44d05d2&quot; class=&quot;user-hover&quot; rel=&quot;712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2&quot; data-account-id=&quot;712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2&quot; accountid=&quot;712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2&quot; rel=&quot;noreferrer&quot;&gt;Theodor Tolstoy (One-Group.se)&lt;/a&gt;, NCIP will be developed first: 
    &lt;span class=&quot;jira-issue-macro resolved&quot; data-jira-key=&quot;UXPROD-557&quot; &gt;
                &lt;a href=&quot;https://folio-org.atlassian.net/browse/UXPROD-557&quot; class=&quot;jira-issue-macro-key issue-link&quot;  title=&quot;NCIP: Protocol for ILL, Resource Sharing and Self Checkout&quot; &gt;
            &lt;img class=&quot;icon&quot; src=&quot;https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10322?size=medium&quot; /&gt;
            UXPROD-557
        &lt;/a&gt;
                                                    &lt;span class=&quot;aui-lozenge aui-lozenge-subtle aui-lozenge-success jira-macro-single-issue-export-pdf&quot;&gt;Closed&lt;/span&gt;
            &lt;/span&gt;
.  If you have questions about which services are specifically planned for the Q4 release, check out that epic.  Michelle has tagged a most (all?) of them for Q4 2018.&lt;/p&gt;</comment>
                                                            <comment id="12676" author="712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2" created="Tue, 16 Oct 2018 13:37:14 +0000"  >&lt;p&gt;we will leave this for go-live until we have met with the vendor of the self-service machines. Will likely not need this, but in case they do not support NCIP things might change.&lt;/p&gt;</comment>
                                                            <comment id="12679" author="712020:0a02d059-b8b9-48b3-8a58-727ec44d05d2" created="Thu, 15 Nov 2018 10:34:54 +0000"  >&lt;p&gt;After discussions with Chalmers&apos; Kiosk vendor, it is now clear that they will not be able to support NCIP in the foreseeable future. Therefore, SIP2 is once again a feature needed for Go-live&lt;/p&gt;</comment>
                                                            <comment id="12681" author="5af5ed55244bc90a106063c7" created="Wed, 9 Jan 2019 14:46:54 +0000"  >&lt;p&gt;Hi &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5af5ecdb772036612ff61cf1&quot; class=&quot;user-hover&quot; rel=&quot;5af5ecdb772036612ff61cf1&quot; data-account-id=&quot;5af5ecdb772036612ff61cf1&quot; accountid=&quot;5af5ecdb772036612ff61cf1&quot; rel=&quot;noreferrer&quot;&gt;Hkaplanian&lt;/a&gt;, this feature should only be marked analysis complete when all the user stories are written.  &lt;/p&gt;</comment>
                                                            <comment id="12684" author="5af5ed55244bc90a106063c7" created="Wed, 13 Feb 2019 09:10:54 +0000"  >&lt;p&gt;Current planning indicates this will not make Q1 2019 release as originally planned.  I have changed the fix version to Q2 and added the label &quot;q1-2019-carryover&quot;.&lt;/p&gt;</comment>
                                                            <comment id="12686" author="557058:8629b273-56f1-466d-b7c7-5cbac0c3379b" created="Wed, 26 Jun 2019 00:05:53 +0000"  >&lt;p&gt;Covers initial version that supports check out and check in functionality&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10001">
                    <name>Cloners</name>
                                            <outwardlinks description="clones">
                                        <issuelink>
            <issuekey id="10462">UXPROD-557</issuekey>
        </issuelink>
                            </outwardlinks>
                                                        </issuelinktype>
                            <issuelinktype id="10008">
                    <name>Defines</name>
                                            <outwardlinks description="defines">
                                        <issuelink>
            <issuekey id="10624">UXPROD-1001</issuekey>
        </issuelink>
                            </outwardlinks>
                                                                <inwardlinks description="is defined by ">
                                        <issuelink>
            <issuekey id="72558">SIP2-11</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72637">SIP2-31</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72631">SIP2-32</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72615">SIP2-46</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72563">SIP2-12</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72627">SIP2-28</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72635">SIP2-36</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72638">SIP2-37</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72601">SIP2-38</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72629">SIP2-1</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72625">SIP2-2</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72624">SIP2-3</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72626">SIP2-4</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72562">SIP2-5</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72559">SIP2-8</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72560">SIP2-9</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72557">SIP2-10</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72592">SIP2-15</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72595">SIP2-16</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72598">SIP2-17</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72549">SIP2-18</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72550">SIP2-19</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72551">SIP2-20</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72628">SIP2-30</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="72614">SIP2-44</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="10750">UXPROD-21</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="10752">UXPROD-1360</issuekey>
        </issuelink>
                            </inwardlinks>
                                    </issuelinktype>
                            <issuelinktype id="10003">
                    <name>Relates</name>
                                                                <inwardlinks description="relates to">
                                        <issuelink>
            <issuekey id="11704">UXPROD-1898</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="11705">UXPROD-1899</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="11696">UXPROD-1764</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="11190">UXPROD-1799</issuekey>
        </issuelink>
            <issuelink>
            <issuekey id="11168">UXPROD-1895</issuekey>
        </issuelink>
                            </inwardlinks>
                                    </issuelinktype>
                    </issuelinks>
                <attachments>
                    </attachments>
                <subtasks>
                    </subtasks>
                <customfields>
                                                                                                                                                                                                                                                                                                                                        <customfield id="customfield_10053" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Back End Estimate</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10124"><![CDATA[XXL < 30 days]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10054" key="com.atlassian.jira.plugin.system.customfieldtypes:userpicker">
                        <customfieldname>Back End Estimator</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>557058:b8e64633-1f7c-402d-9caf-9959a5ba5d0d</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    <customfield id="customfield_10000" key="com.atlassian.jira.plugins.jira-development-integration-plugin:devsummarycf">
                        <customfieldname>Development</customfieldname>
                        <customfieldvalues>
                            
                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10057" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Development Team</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10171"><![CDATA[Prokopovych]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10014" key="com.pyxis.greenhopper.jira:gh-epic-link">
                        <customfieldname>Epic Link</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue key="$xmlutils.escape($text)">SIP2: Protocol for self-checkout</customfieldvalue>
                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10056" key="com.atlassian.jira.plugin.system.customfieldtypes:textarea">
                        <customfieldname>Estimation Notes and Assumptions</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>Assuming front-end only for settings.&lt;br/&gt;
CB: Needs to be re-estimated, as the estimates for this were for BOTH NCIP and SIP2&lt;br/&gt;
MMZ: Re-estimated based on the Chalmers needs.  It seems that the library currently supports checking out and checking in only.  All the required configuration will be handled by the back end for now.</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                        <customfield id="customfield_10051" key="com.atlassian.jira.plugin.system.customfieldtypes:userpicker">
                        <customfieldname>Front End Estimator</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>557058:b8e64633-1f7c-402d-9caf-9959a5ba5d0d</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            <customfield id="customfield_10019" key="com.pyxis.greenhopper.jira:gh-lexo-rank">
                        <customfieldname>Rank</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>0|hzypmv:</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10071" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: 5Colleges (Full Jul 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10223"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10066" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: BNCF (MVP Feb 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10201"><![CDATA[R4]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10067" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Chalmers (Impl Aut 2019)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10203"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10068" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Chicago (MVP Sum 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10208"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10069" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Cornell (Full Sum 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10213"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10070" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Duke (Full Sum 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10218"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10073" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: FLO (MVP Sum 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10233"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10074" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: GBV (MVP Sum 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10238"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                <customfield id="customfield_10078" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Lehigh (MVP Summer 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10258"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10079" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: Leipzig (Full TBD)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10263"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                        <customfield id="customfield_10085" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: MO State (MVP June 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10294"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                        <customfield id="customfield_10089" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: TAMU (MVP Jan 2021)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10314"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                            <customfield id="customfield_10091" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: U of AL (MVP Oct 2020)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10324"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                    <customfield id="customfield_10076" key="com.atlassian.jira.plugin.system.customfieldtypes:select">
                        <customfieldname>Rank: hbz (TBD)</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10248"><![CDATA[R1]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                <customfield id="customfield_10020" key="com.pyxis.greenhopper.jira:gh-sprint">
                        <customfieldname>Sprint</customfieldname>
                        <customfieldvalues>
                            
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        <customfield id="customfield_10024" key="com.atlassian.jira.ext.charting:firstresponsedate">
                        <customfieldname>[CHART] Date of First Response</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>Tue, 9 Oct 2018 13:00:21 +0000</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                <customfield id="customfield_10025" key="com.atlassian.jira.ext.charting:timeinstatus">
                        <customfieldname>[CHART] Time in Status</customfieldname>
                        <customfieldvalues>
                            
                        </customfieldvalues>
                    </customfield>
                                    </customfields>
    </item>
</channel>
</rss>