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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
    </build-info>

<item>
            <title>[UIEH-1379] eHoldings: Can not add, edit, or delete custom label values within Settings</title>
                <link>https://folio-org.atlassian.net/browse/UIEH-1379</link>
                <project id="10135" key="UIEH">ui-eholdings</project>
                    <description>&lt;p&gt;&lt;b&gt;Overview:&lt;/b&gt; In eHoldings settings, the display label fields for custom labels are active and allow you to enter or update information contained. However, if you save and navigate away from these settings, then return, the changes are not saved. Only additions, edits, deletions completed within EBSCOadmin are retained.&lt;/p&gt;


&lt;p&gt;&lt;b&gt;Steps to Reproduce:&lt;/b&gt;&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;Log into &lt;a href=&quot;https://folio-orchid.dev.folio.org/&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://folio-orchid.dev.folio.org/&lt;/a&gt; with admin permissions.&lt;/li&gt;
	&lt;li&gt;Click Apps &amp;gt; Settings &amp;gt; eHoldings &amp;gt; Custom labels.&lt;/li&gt;
	&lt;li&gt;Edit or delete a custom label.&lt;/li&gt;
	&lt;li&gt;Click Save.&lt;/li&gt;
	&lt;li&gt;Click Access status types.&lt;/li&gt;
	&lt;li&gt;Click back on Custom labels.&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;&lt;b&gt;Expected Results:&lt;/b&gt; Changes made in step 3 are retained.&lt;br/&gt;
&lt;b&gt;Actual Results:&lt;/b&gt;&#160;Changes made in step 3 have disappeared. Original values are retained.&lt;br/&gt;
**&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Additional Information:&lt;/b&gt; Could not access these settings in Orchid Bugfest to test there.&lt;br/&gt;
URL: &lt;br/&gt;
&lt;b&gt;Interested parties:&lt;/b&gt;&lt;/p&gt;</description>
                <environment></environment>
        <key id="52168">UIEH-1379</key>
            <summary>eHoldings: Can not add, edit, or delete custom label values within Settings</summary>
                <type id="10001" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10303?size=medium">Bug</type>
                                            <priority id="10002" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p3.svg">P3</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10002">Cannot Reproduce</resolution>
                                                        <assignee accountid="62a96ae7192edb006f9f1bf9">Khalilah Gambrell</assignee>
                                                                <reporter accountid="632e12f7748d1bfcb85875fd">Molly Driscoll</reporter>
                                    <labels>
                            <label>support</label>
                    </labels>
                <created>Tue, 23 May 2023 19:55:51 +0000</created>
                <updated>Mon, 4 Sep 2023 10:54:16 +0000</updated>
                            <resolved>Mon, 10 Jul 2023 16:56:27 +0000</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>5</watches>
                                                                <comments>
                                                            <comment id="120946" author="632e12f7748d1bfcb85875fd" created="Tue, 23 May 2023 19:56:27 +0000"  >&lt;p&gt;I entered OTHER for affected institutions because this would not impact all libraries, but rather anyone using the eHoldings app.&lt;/p&gt;</comment>
                                                            <comment id="120949" author="62a96ae7192edb006f9f1bf9" created="Wed, 24 May 2023 11:54:50 +0000"  >&lt;p&gt;Hey &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=632e12f7748d1bfcb85875fd&quot; class=&quot;user-hover&quot; rel=&quot;632e12f7748d1bfcb85875fd&quot; data-account-id=&quot;632e12f7748d1bfcb85875fd&quot; accountid=&quot;632e12f7748d1bfcb85875fd&quot; rel=&quot;noreferrer&quot;&gt;Molly Driscoll&lt;/a&gt;&#160; - I cannot reproduce this issue. I know that sometimes the HoldingsIQ endpoint is a bit delayed with updates. Can you re-try and provide a screencast?&#160;&lt;/p&gt;</comment>
                                                            <comment id="120953" author="632e12f7748d1bfcb85875fd" created="Thu, 25 May 2023 16:20:16 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=62a96ae7192edb006f9f1bf9&quot; class=&quot;user-hover&quot; rel=&quot;62a96ae7192edb006f9f1bf9&quot; data-account-id=&quot;62a96ae7192edb006f9f1bf9&quot; accountid=&quot;62a96ae7192edb006f9f1bf9&quot; rel=&quot;noreferrer&quot;&gt;Khalilah Gambrell&lt;/a&gt; of course. Please see a recording from my Orchid environment attached.&lt;span class=&quot;nobr&quot;&gt;&lt;a href=&quot;/rest/api/3/attachment/content/41482&quot; title=&quot;GMT20230525-161436_Recording_1920x1080.mp4 attached to UIEH-1379&quot; data-attachment-type=&quot;file&quot; data-attachment-name=&quot;GMT20230525-161436_Recording_1920x1080.mp4&quot; data-media-services-type=&quot;file&quot; data-media-services-id=&quot;8744db37-9462-46b2-bf97-d596390cdc04&quot; rel=&quot;noreferrer&quot;&gt;GMT20230525-161436_Recording_1920x1080.mp4&lt;sup&gt;&lt;img class=&quot;rendericon&quot; src=&quot;/images/icons/link_attachment_7.gif&quot; height=&quot;7&quot; width=&quot;7&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/sup&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;(I don&apos;t have access to the EBSCOadmin for any of the reference environments, but I could screencast the eHoldings side behavior there, if needed.)&lt;/p&gt;</comment>
                                                            <comment id="120956" author="62a96ae7192edb006f9f1bf9" created="Sun, 28 May 2023 15:40:55 +0000"  >&lt;p&gt;Hey &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=632e12f7748d1bfcb85875fd&quot; class=&quot;user-hover&quot; rel=&quot;632e12f7748d1bfcb85875fd&quot; data-account-id=&quot;632e12f7748d1bfcb85875fd&quot; accountid=&quot;632e12f7748d1bfcb85875fd&quot; rel=&quot;noreferrer&quot;&gt;Molly Driscoll&lt;/a&gt;. There seems to be a delay but the information does save. I can schedule a quick call to review.&#160;&lt;/p&gt;</comment>
                                                            <comment id="120959" author="632e12f7748d1bfcb85875fd" created="Tue, 30 May 2023 18:07:23 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=62a96ae7192edb006f9f1bf9&quot; class=&quot;user-hover&quot; rel=&quot;62a96ae7192edb006f9f1bf9&quot; data-account-id=&quot;62a96ae7192edb006f9f1bf9&quot; accountid=&quot;62a96ae7192edb006f9f1bf9&quot; rel=&quot;noreferrer&quot;&gt;Khalilah Gambrell&lt;/a&gt; thanks; I appreciate it. I tried to add a new custom label around 7:42 AM Eastern today (approx. 6.5 hours ago) and am still not seeing the value saved in my tenant. Not urgent, but happy to discuss if this should be a local escalation or if this Jira needs additional investigation. Because I was seeing the same in the community reference environment, I&#160; filed this, but can adjust if we determine this is more environmental.&lt;/p&gt;</comment>
                                                            <comment id="120963" author="5d6eeadef989e00d8c7e897b" created="Mon, 5 Jun 2023 14:05:46 +0000"  >&lt;p&gt;SUpport: we could see this being a P3 or a P2 - so we are going to assign a P3, &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=632e12f7748d1bfcb85875fd&quot; class=&quot;user-hover&quot; rel=&quot;632e12f7748d1bfcb85875fd&quot; data-account-id=&quot;632e12f7748d1bfcb85875fd&quot; accountid=&quot;632e12f7748d1bfcb85875fd&quot; rel=&quot;noreferrer&quot;&gt;Molly Driscoll&lt;/a&gt; let us know if you think it should be a P2. We understand that the ability not to save what you just changed but have it reflected later could cause mistrust.&#160;&lt;/p&gt;</comment>
                                                            <comment id="120966" author="632e12f7748d1bfcb85875fd" created="Mon, 5 Jun 2023 16:58:32 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5d6eeadef989e00d8c7e897b&quot; class=&quot;user-hover&quot; rel=&quot;5d6eeadef989e00d8c7e897b&quot; data-account-id=&quot;5d6eeadef989e00d8c7e897b&quot; accountid=&quot;5d6eeadef989e00d8c7e897b&quot; rel=&quot;noreferrer&quot;&gt;Anya&lt;/a&gt; , thank you! I would leave this at a P3 at least until Khalilah and I have a chance to discuss since she is not seeing this behavior. There is a viable workaround in EBSCOadmin in the meantime. Once Khalilah and I have a chance to touch base, I can follow up on this case.&lt;/p&gt;</comment>
                                                            <comment id="120970" author="5d6eeadef989e00d8c7e897b" created="Mon, 26 Jun 2023 14:25:00 +0000"  >&lt;p&gt;Support: &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=632e12f7748d1bfcb85875fd&quot; class=&quot;user-hover&quot; rel=&quot;632e12f7748d1bfcb85875fd&quot; data-account-id=&quot;632e12f7748d1bfcb85875fd&quot; accountid=&quot;632e12f7748d1bfcb85875fd&quot; rel=&quot;noreferrer&quot;&gt;Molly Driscoll&lt;/a&gt;&#160; any update?&#160;&lt;/p&gt;</comment>
                                                            <comment id="120973" author="632e12f7748d1bfcb85875fd" created="Mon, 10 Jul 2023 14:57:43 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5d6eeadef989e00d8c7e897b&quot; class=&quot;user-hover&quot; rel=&quot;5d6eeadef989e00d8c7e897b&quot; data-account-id=&quot;5d6eeadef989e00d8c7e897b&quot; accountid=&quot;5d6eeadef989e00d8c7e897b&quot; rel=&quot;noreferrer&quot;&gt;Anya&lt;/a&gt; thanks for your patience.&#160; Khalilah and I met and we can no longer reproduce this in a community environment, so I will file a local hosting ticket. This can be closed by the Community Support SIG. Thanks!&lt;/p&gt;

&lt;p&gt;cc: &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=62a96ae7192edb006f9f1bf9&quot; class=&quot;user-hover&quot; rel=&quot;62a96ae7192edb006f9f1bf9&quot; data-account-id=&quot;62a96ae7192edb006f9f1bf9&quot; accountid=&quot;62a96ae7192edb006f9f1bf9&quot; rel=&quot;noreferrer&quot;&gt;Khalilah Gambrell&lt;/a&gt;&#160;&lt;/p&gt;</comment>
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