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    <title>FOLIO Jira</title>
    <link>https://folio-org.atlassian.net</link>
    <description>This file is an XML representation of an issue</description>
    <language>en-us</language>    <build-info>
        <version>1001.0.0-SNAPSHOT</version>
        <build-number>100246</build-number>
        <build-date>07-02-2024</build-date>
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<item>
            <title>[SUP-65] EBSCO KB Title-Package does not always display as an agreement line</title>
                <link>https://folio-org.atlassian.net/browse/SUP-65</link>
                <project id="10247" key="SUP">Support</project>
                    <description>&lt;p&gt;This issue is happening on Kiwi, Lotus, and Snapshot environments&#160;&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;Go to Agreements app&lt;/li&gt;
	&lt;li&gt;Add a EBSCO KB package as an Agreement line. As expected displays as an Agreement line.&#160;&lt;/li&gt;
	&lt;li&gt;Add the EBSCO KB title-package:&#160; title No Regrets in package EBSCO Ebooks (&lt;a href=&quot;https://folio-snapshot.dev.folio.org/erm/eresources/19-5207-28110772)&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://folio-snapshot.dev.folio.org/erm/eresources/19-5207-28110772)&lt;/a&gt;&lt;/li&gt;
	&lt;li&gt;Return to the Agreement record. &lt;b&gt;Problem&lt;/b&gt; Notice that the title-package name does not display. Only thing returned is # of titles selected/total # of titles in package&#160;&#160;&lt;/li&gt;
	&lt;li&gt;I inspected the code, the link to the title is returned&#160;&amp;lt;a href=&quot;/eholdings/resources/19-5207-28110772&quot;&amp;gt;&amp;lt;/a&amp;gt; - &lt;a href=&quot;https://folio-snapshot.dev.folio.org/eholdings/resources/19-5207-28110772.&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://folio-snapshot.dev.folio.org/eholdings/resources/19-5207-28110772.&lt;/a&gt;&#160;Also in reviewing Developer tools, I cannot see any errors.&#160;&lt;/li&gt;
	&lt;li&gt;Also note the linked Agreement displays on the eholdings record&#160;&lt;a href=&quot;https://folio-snapshot.dev.folio.org/eholdings/resources/19-5207-28110772&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://folio-snapshot.dev.folio.org/eholdings/resources/19-5207-28110772&lt;/a&gt;&lt;/li&gt;
&lt;/ol&gt;
</description>
                <environment></environment>
        <key id="78944">SUP-65</key>
            <summary>EBSCO KB Title-Package does not always display as an agreement line</summary>
                <type id="10001" iconUrl="https://folio-org.atlassian.net/rest/api/2/universal_avatar/view/type/issuetype/avatar/10303?size=medium">Bug</type>
                                            <priority id="10000" iconUrl="https://dev.folio.org/assets/jira-priority/jira-p1.svg">P1</priority>
                        <status id="6" iconUrl="https://folio-org.atlassian.net/images/icons/statuses/closed.png" description="The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.">Closed</status>
                    <statusCategory id="3" key="done" colorName="green"/>
                                    <resolution id="10003">Done</resolution>
                                                        <assignee accountid="62a96ae7192edb006f9f1bf9">Khalilah Gambrell</assignee>
                                                                <reporter accountid="62a96ae7192edb006f9f1bf9">Khalilah Gambrell</reporter>
                                    <labels>
                            <label>Support</label>
                            <label>support</label>
                    </labels>
                <created>Sun, 13 Mar 2022 16:42:46 +0000</created>
                <updated>Mon, 4 Apr 2022 15:45:08 +0000</updated>
                            <resolved>Mon, 4 Apr 2022 15:45:08 +0000</resolved>
                                                                        <due></due>
                            <votes>0</votes>
                                    <watches>7</watches>
                                                                <comments>
                                                            <comment id="187772" author="557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa" created="Mon, 14 Mar 2022 09:15:37 +0000"  >&lt;p&gt;Potentially caused by a failure to parse dates from the title level. Seeing the following in the JSON for the Entitlements (in Agreements)&lt;/p&gt;


&lt;div class=&quot;code panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;codeContent panelContent&quot;&gt;
&lt;pre class=&quot;code-java&quot;&gt;
&lt;span class=&quot;code-quote&quot;&gt;&quot;reference_object&quot;&lt;/span&gt;: {
        &lt;span class=&quot;code-quote&quot;&gt;&quot;error&quot;&lt;/span&gt;: &lt;span class=&quot;code-quote&quot;&gt;&quot;java.util.concurrent.ExecutionException&quot;&lt;/span&gt;,
        &lt;span class=&quot;code-quote&quot;&gt;&quot;message&quot;&lt;/span&gt;: &lt;span class=&quot;code-quote&quot;&gt;&quot;java.time.format.DateTimeParseException: Text &lt;span class=&quot;code-quote&quot;&gt;&apos;1/1/2021 12:00:00 AM&apos;&lt;/span&gt; could not be parsed at index 0&quot;&lt;/span&gt;
}
&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;</comment>
                                                            <comment id="187773" author="557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa" created="Mon, 14 Mar 2022 10:50:22 +0000"  >&lt;p&gt;Looking at the response from eHoldings I&apos;m seeing dates like:&lt;/p&gt;

&lt;div class=&quot;code panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;codeContent panelContent&quot;&gt;
&lt;pre class=&quot;code-java&quot;&gt;
&lt;span class=&quot;code-quote&quot;&gt;&quot;managedCoverages&quot;&lt;/span&gt;: [
    {
        &lt;span class=&quot;code-quote&quot;&gt;&quot;beginCoverage&quot;&lt;/span&gt;: &lt;span class=&quot;code-quote&quot;&gt;&quot;1/5/1990 12:00:00 AM&quot;&lt;/span&gt;,
        &lt;span class=&quot;code-quote&quot;&gt;&quot;endCoverage&quot;&lt;/span&gt;: &lt;span class=&quot;code-quote&quot;&gt;&quot;12/31/9999 12:00:00 AM&quot;&lt;/span&gt;
    }
],
&lt;span class=&quot;code-quote&quot;&gt;&quot;customCoverages&quot;&lt;/span&gt;: [
    {
        &lt;span class=&quot;code-quote&quot;&gt;&quot;beginCoverage&quot;&lt;/span&gt;: &lt;span class=&quot;code-quote&quot;&gt;&quot;8/13/2018 12:00:00 AM&quot;&lt;/span&gt;,
        &lt;span class=&quot;code-quote&quot;&gt;&quot;endCoverage&quot;&lt;/span&gt;: &lt;span class=&quot;code-quote&quot;&gt;&quot;9/13/2018 12:00:00 AM&quot;&lt;/span&gt;
    }
]
&lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;

&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=62a96ae7192edb006f9f1bf9&quot; class=&quot;user-hover&quot; rel=&quot;62a96ae7192edb006f9f1bf9&quot; data-account-id=&quot;62a96ae7192edb006f9f1bf9&quot; accountid=&quot;62a96ae7192edb006f9f1bf9&quot; rel=&quot;noreferrer&quot;&gt;Khalilah Gambrell&lt;/a&gt; We are expecting the coverage dates to be in the format yyyy-MM-dd, which is also the format specified in &lt;a href=&quot;https://developer.ebsco.com/knowledge-services/holdingsiq/reference#/&quot; class=&quot;external-link&quot; rel=&quot;nofollow noreferrer&quot;&gt;https://developer.ebsco.com/knowledge-services/holdingsiq/reference#/&lt;/a&gt; - has this changed?&lt;/p&gt;</comment>
                                                            <comment id="187774" author="62a96ae7192edb006f9f1bf9" created="Mon, 14 Mar 2022 11:49:59 +0000"  >&lt;p&gt;Hey &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Af42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; class=&quot;user-hover&quot; rel=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; data-account-id=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; accountid=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; rel=&quot;noreferrer&quot;&gt;Owen Stephens&lt;/a&gt;. Checking with Spitfire if we changes the date format for API GET&#160;/eholdings/resources/{resourceId}&lt;/p&gt;</comment>
                                                            <comment id="187775" author="557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa" created="Mon, 14 Mar 2022 11:53:02 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=62a96ae7192edb006f9f1bf9&quot; class=&quot;user-hover&quot; rel=&quot;62a96ae7192edb006f9f1bf9&quot; data-account-id=&quot;62a96ae7192edb006f9f1bf9&quot; accountid=&quot;62a96ae7192edb006f9f1bf9&quot; rel=&quot;noreferrer&quot;&gt;Khalilah Gambrell&lt;/a&gt; thanks - although also possible its HoldingsIQ where the change lies?&lt;/p&gt;</comment>
                                                            <comment id="187776" author="62a96ae7192edb006f9f1bf9" created="Mon, 14 Mar 2022 11:56:39 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Af42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; class=&quot;user-hover&quot; rel=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; data-account-id=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; accountid=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; rel=&quot;noreferrer&quot;&gt;Owen Stephens&lt;/a&gt;, is Agreements calling HoldingsIQ directly? Or is it calling mod-kb-ebsco-java?&#160;&lt;/p&gt;</comment>
                                                            <comment id="187777" author="557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa" created="Mon, 14 Mar 2022 12:02:21 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=62a96ae7192edb006f9f1bf9&quot; class=&quot;user-hover&quot; rel=&quot;62a96ae7192edb006f9f1bf9&quot; data-account-id=&quot;62a96ae7192edb006f9f1bf9&quot; accountid=&quot;62a96ae7192edb006f9f1bf9&quot; rel=&quot;noreferrer&quot;&gt;Khalilah Gambrell&lt;/a&gt; Always mod-kb-ebsco-java - the question in my mind is whether you parse the dates from HoldingsIQ or just use them as you are given them&lt;/p&gt;</comment>
                                                            <comment id="187778" author="62a96ae7192edb006f9f1bf9" created="Mon, 14 Mar 2022 12:08:02 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Af42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; class=&quot;user-hover&quot; rel=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; data-account-id=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; accountid=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; rel=&quot;noreferrer&quot;&gt;Owen Stephens&lt;/a&gt;, it is a HoldingsIQ change &lt;img class=&quot;emoticon&quot; src=&quot;/images/icons/emoticons/sad.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/p&gt;</comment>
                                                            <comment id="187779" author="5d6eeadef989e00d8c7e897b" created="Mon, 14 Mar 2022 14:01:26 +0000"  >&lt;p&gt;SUPPORT: &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=62a96ae7192edb006f9f1bf9&quot; class=&quot;user-hover&quot; rel=&quot;62a96ae7192edb006f9f1bf9&quot; data-account-id=&quot;62a96ae7192edb006f9f1bf9&quot; accountid=&quot;62a96ae7192edb006f9f1bf9&quot; rel=&quot;noreferrer&quot;&gt;Khalilah Gambrell&lt;/a&gt;&#160;/ &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Af42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; class=&quot;user-hover&quot; rel=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; data-account-id=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; accountid=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; rel=&quot;noreferrer&quot;&gt;Owen Stephens&lt;/a&gt;&#160;should we close this ticket?&lt;/p&gt;</comment>
                                                            <comment id="187780" author="62a96ae7192edb006f9f1bf9" created="Mon, 14 Mar 2022 14:05:46 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5d6eeadef989e00d8c7e897b&quot; class=&quot;user-hover&quot; rel=&quot;5d6eeadef989e00d8c7e897b&quot; data-account-id=&quot;5d6eeadef989e00d8c7e897b&quot; accountid=&quot;5d6eeadef989e00d8c7e897b&quot; rel=&quot;noreferrer&quot;&gt;Anya&lt;/a&gt;&#160;- keep ticket for now. I will update once I get HoldingsIQ feedback.&lt;/p&gt;</comment>
                                                            <comment id="187781" author="5d6eeadef989e00d8c7e897b" created="Mon, 28 Mar 2022 14:04:09 +0000"  >&lt;p&gt;Support: &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=62a96ae7192edb006f9f1bf9&quot; class=&quot;user-hover&quot; rel=&quot;62a96ae7192edb006f9f1bf9&quot; data-account-id=&quot;62a96ae7192edb006f9f1bf9&quot; accountid=&quot;62a96ae7192edb006f9f1bf9&quot; rel=&quot;noreferrer&quot;&gt;Khalilah Gambrell&lt;/a&gt;&#160; is there an update on this?&lt;/p&gt;</comment>
                                                            <comment id="187782" author="62a96ae7192edb006f9f1bf9" created="Tue, 29 Mar 2022 17:12:56 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Af42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; class=&quot;user-hover&quot; rel=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; data-account-id=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; accountid=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; rel=&quot;noreferrer&quot;&gt;Owen Stephens&lt;/a&gt;&#160;- I verified that dates are now returning in the right format. Can you verify that the issue is resolved?&lt;/p&gt;</comment>
                                                            <comment id="187783" author="557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa" created="Thu, 31 Mar 2022 09:12:17 +0000"  >&lt;p&gt;Yes - this is resolved &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=62a96ae7192edb006f9f1bf9&quot; class=&quot;user-hover&quot; rel=&quot;62a96ae7192edb006f9f1bf9&quot; data-account-id=&quot;62a96ae7192edb006f9f1bf9&quot; accountid=&quot;62a96ae7192edb006f9f1bf9&quot; rel=&quot;noreferrer&quot;&gt;Khalilah Gambrell&lt;/a&gt; &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5d6eeadef989e00d8c7e897b&quot; class=&quot;user-hover&quot; rel=&quot;5d6eeadef989e00d8c7e897b&quot; data-account-id=&quot;5d6eeadef989e00d8c7e897b&quot; accountid=&quot;5d6eeadef989e00d8c7e897b&quot; rel=&quot;noreferrer&quot;&gt;Anya&lt;/a&gt;&lt;/p&gt;</comment>
                                                            <comment id="187784" author="5d6eeadef989e00d8c7e897b" created="Mon, 4 Apr 2022 14:17:36 +0000"  >&lt;p&gt;Support: this is resolved in what release? Or did this not need a release...&#160;&lt;/p&gt;</comment>
                                                            <comment id="187785" author="557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa" created="Mon, 4 Apr 2022 14:29:14 +0000"  >&lt;p&gt;&lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=5d6eeadef989e00d8c7e897b&quot; class=&quot;user-hover&quot; rel=&quot;5d6eeadef989e00d8c7e897b&quot; data-account-id=&quot;5d6eeadef989e00d8c7e897b&quot; accountid=&quot;5d6eeadef989e00d8c7e897b&quot; rel=&quot;noreferrer&quot;&gt;Anya&lt;/a&gt; No need for a release as it was a HoldingsIQ API issue not a Folio issue&lt;/p&gt;</comment>
                                                            <comment id="187786" author="62a96ae7192edb006f9f1bf9" created="Mon, 4 Apr 2022 14:31:45 +0000"  >&lt;p&gt;no release required since it was EBSCO KB work.&#160;&lt;/p&gt;</comment>
                                                            <comment id="187787" author="5d6eeadef989e00d8c7e897b" created="Mon, 4 Apr 2022 15:00:26 +0000"  >&lt;p&gt;Support - &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=557058%3Af42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; class=&quot;user-hover&quot; rel=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; data-account-id=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; accountid=&quot;557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa&quot; rel=&quot;noreferrer&quot;&gt;Owen Stephens&lt;/a&gt;/ &lt;a href=&quot;https://folio-org.atlassian.net/secure/ViewProfile.jspa?accountId=62a96ae7192edb006f9f1bf9&quot; class=&quot;user-hover&quot; rel=&quot;62a96ae7192edb006f9f1bf9&quot; data-account-id=&quot;62a96ae7192edb006f9f1bf9&quot; accountid=&quot;62a96ae7192edb006f9f1bf9&quot; rel=&quot;noreferrer&quot;&gt;Khalilah Gambrell&lt;/a&gt;&#160;so this ticket can be closed?&#160;&lt;/p&gt;</comment>
                                                            <comment id="187788" author="557058:f42d9c43-226d-4aa3-bb31-9b2dd07920aa" created="Mon, 4 Apr 2022 15:10:37 +0000"  >&lt;p&gt;Yes as far as I&apos;m concerned&lt;/p&gt;</comment>
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